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Hyatt House Tokyo Shibuya

4.0 star property

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Photo gallery for Hyatt House Tokyo Shibuya

Terrace/patio
Creator video - submitted by Agnes Kumala
Lobby
Fitness facility
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Hachikō Memorial Statue
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room (with sofa bed)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Suite

  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout drapes

Twin Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

King Room with Sofa Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (with Day Bed)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed) | In-room safe, desk, laptop workspace, blackout drapes

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 4
  • Free WiFi

2 Twin Bed Deluxe Room

  • Sleeps 3
  • Free WiFi

Twin Room With Sofa Bed

  • Sleeps 3
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Deluxe King With Sofa Bed

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 4
  • Free WiFi

Twin Suite

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Suite

  • Sleeps 4
  • Free WiFi

King Bed With Sofa Bed

  • Sleeps 3
  • Free WiFi

1 King, Premium (with Day Bed)

  • Sleeps 3
  • Free WiFi

2 Twin Beds, Premium (with Day Bed)

  • Sleeps 3
  • Free WiFi

King Room With City View

  • Sleeps 2
  • Free WiFi

View all photos for 2 Bedroom Suite(Connecting Rooms)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite(Connecting Rooms)

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shibuya, Hyatt House Tokyo Shibuya is within a 5-minute walk of Hachikō Memorial Statue and within 15 minutes of other popular attractions like Shibuya Sky. This 125-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym. Centrally located in Tokyo, the hotel is connected to a shopping center and also a short walk from Shibuya Crossing and Shibuya 109 Building.

What's nearby

  • Shibuya Sky - 3 min walk - 0.2 miles
  • Cerulean Tower - 6 min walk - 0.4 miles
  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Hachikō Memorial Statue - 6 min walk - 0.4 miles
  • Shibuya 109 Building - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪マクドナルド (Mcdonald's) - ‬5 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪SUSHI TOKYO TEN - ‬5 min walk

About this property

Hyatt House Tokyo Shibuya

Built in 2023, the brand new Hyatt House Tokyo Shibuya offers an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Kitchens, washers/dryers, and sitting areas are other standard amenities. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 3630 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hyatt House Tokyo Shibuya?

Hyatt House Tokyo Shibuya provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House Tokyo Shibuya?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hyatt House Tokyo Shibuya on Jun 7, 2026 start from $425, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hyatt House Tokyo Shibuya?

This hotel is situated in Shibuya, just steps from Shibuya Scramble Square and Shibuya Sky, and within a short walk of Shibuya Crossing. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is parking available on site at Hyatt House Tokyo Shibuya?

No, there isn't parking at this hotel.

Does Hyatt House Tokyo Shibuya feature a casino on the premises?

No, Hyatt House Tokyo Shibuya doesn't have a casino.

Will I find an indoor pool at Hyatt House Tokyo Shibuya?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hyatt House Tokyo Shibuya?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hyatt House Tokyo Shibuya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt House Tokyo Shibuya have a restaurant that serves breakfast?

Yes, Hyatt House Tokyo Shibuya serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hyatt House Tokyo Shibuya allow pets to stay free of charge?

No, pets aren't allowed at Hyatt House Tokyo Shibuya.

Does Hyatt House Tokyo Shibuya have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hyatt House Tokyo Shibuya?

The closest major airport to Hyatt House Tokyo Shibuya is Haneda Airport (HND), which is 14.9 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Hyatt House Tokyo Shibuya?

No, there aren't any guestrooms with balconies at Hyatt House Tokyo Shibuya.

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 223 out of 255 reviews
Rating 8 - Good. 25 out of 255 reviews
Rating 6 - Okay. 3 out of 255 reviews
Rating 4 - Poor. 2 out of 255 reviews
Rating 2 - Terrible. 2 out of 255 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ravi

Stayed 4 nights in Mar 2026

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay with well equipped room including daily coffee, water bottles, coffee machine, washing machine, fridge and microwave. The property itself is about 10 mina from the Shibuya crossing. The Shibuya station is directly beneath, very handy. We would certainly come back this place. Friendly hotel staff too.
Stayed 4 nights in Jan 2026

10/10 Excellent

Grace

Stayed 6 nights in Jan 2026

10/10 Excellent

Craig, Mosman

Stayed 3 nights in Jan 2026

10/10 Excellent

Chadworth and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026

10/10 Excellent

Claire

Stayed 1 night in Jan 2026

10/10 Excellent

Chris, Toronto

Stayed 3 nights in Jan 2026

10/10 Excellent

Rachelle

Stayed 4 nights in Dec 2025

10/10 Excellent

Therese Camille, Redmond

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
2nd time staying here and never disappointed. Room is spacious, and with laundry inside the room. Walking distance within Shibuya Station so very convenient while going around Tokyo.
Stayed 4 nights in Dec 2025

10/10 Excellent

kaylie

Stayed 3 nights in Dec 2025

10/10 Excellent

Judy, San Jose

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025

10/10 Excellent

Malayphone

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Aug 2025

10/10 Excellent

Rachael, South Turramurra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025

8/10 Good

Belinda

Stayed 4 nights in Aug 2025

10/10 Excellent

SHIELA ANN, Long Beach

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Huge room.
Stayed 7 nights in Sep 2025

10/10 Excellent

Gad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mario

Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Stayed 4 nights in Oct 2025

10/10 Excellent

wayne, North Tonawanda

Traveled with family
Liked: Amenities
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 5 nights in Oct 2025

10/10 Excellent

Henson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025

10/10 Excellent

ilya

Stayed 6 nights in Sep 2025

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience and we will stay again next time we are in Tokyo. Thank you for accommodating our advanced request for a higher floor!!
Stayed 2 nights in Sep 2025