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Hotel Siena

Property class: 3

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Photo gallery for Hotel Siena

A hotel lobby with a reception desk, a wall-mounted information board, and a decorative floral arrangement.
A hotel room with a television, a desk, a chair, a sofa, and a lamp.
A spacious lobby with a central round table, a potted plant, and a wall-mounted light fixture.
A hotel room with a bed, a TV, a desk, a chair, and a lamp.
A hotel entrance with a curved facade, an escalator, and a sign indicating the hotel name.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-22-1 Kabukicho, Tokyo, Tokyo-to, 160-0021
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Single-Smoking

A hotel room with a bed, bedside table, lamp, and a chair.

Standard Single-Smoking

  • 151 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double-Smoking

A hotel room with a large bed, a desk, a chair, and a lamp.

Standard Double-Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Deluxe Double Room, Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Twin Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku, Hotel Siena is within a 10-minute walk of popular sights such as Shinjuku Isetan and Omoide Yokocho. Each of the 83 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and a TV.

What's nearby

  • Tokyu Kabukicho Tower - 4 min walk - 0.3 miles
  • Okubo Park - 4 min walk - 0.3 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles
  • Shinjuku Isetan - 8 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 11 min walk - 0.6 miles

Getting around

  • Shinjuku-nishiguchi Station - 5 min walk
  • Seibu-Shinjuku Station - 6 min walk
  • Narita Intl. Airport (NRT) - 86 min drive

Restaurants

  • ‪味楽亭 - ‬1 min walk
  • ‪がブリチキン。 - ‬1 min walk
  • ‪TEJI TOKYO 本店 - ‬1 min walk
  • ‪ネギの巣 - ‬1 min walk
  • ‪Angelic Noel（アンノエ） - ‬1 min walk

About this property

Hotel Siena

Hotel Siena features free WiFi in public areas and a hair salon. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This hotel also has a convenience store.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Refrigerators, coffee makers, and phones are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1980
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Siena Tokyo
Siena Tokyo
Hotel Siena Hotel
Hotel Siena Tokyo
Hotel Siena Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel Siena?

Hotel Siena offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Siena?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Siena on Dec 6, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Siena?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Hotel Siena?

No, there isn't parking available at the hotel.

Does Hotel Siena feature a casino?

No, Hotel Siena doesn't have a casino.

Is there an indoor pool at Hotel Siena?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Siena?

Couples staying at this hotel will value amenities like slippers, a kitchen in some guestrooms, as well as a hair salon.

Does Hotel Siena have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Siena have a restaurant that serves breakfast?

No, Hotel Siena doesn't have a restaurant that serves breakfast.

Does Hotel Siena allow pets to stay for free?

No, pets aren't allowed at Hotel Siena.

Does Hotel Siena have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Siena?

The closest major airport to Hotel Siena is Haneda Airport (HND), which is 17.9 mi away (52 minutes by car).

Are there rooms with balconies at Hotel Siena?

No, there aren't any guestrooms at Hotel Siena that offer a balcony.

Hotel Siena Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 52 out of 292 reviews
Rating 8 - Good. 126 out of 292 reviews
Rating 6 - Okay. 73 out of 292 reviews
Rating 4 - Poor. 24 out of 292 reviews
Rating 2 - Terrible. 17 out of 292 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful reception area and friendly staff. But the rooms were not so nice. Old bathroom with toilet and shower that needed renovation. And we did not know we ordered smoking rooms so the room smelled bad from smoking.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price.
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is good in Shinjuku, Tokyo. 15 min walk from the Shinjuku Station, and a lot of activities around. But, the room was too small for two persons. The mattress was hard, the one pillow you get was hard too. Practically no storage room: we are on a 3-week trip around Japan, and our luggage did not fit inside the room. The bathroom was also small. The A/C was not up to date, also it made a horrible noise. The wi-fi was weak too. Also, I had sent a message to the hotel through Hotels.com but no-one at the hotel never had heard or read my messages = bad communication. Practically nothing worked in this hotel, everything was kind of dated and smelly, but the location is good and it’s affordable in price.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Convenient loc, affordable, but smells cugarettes

Place was conveniently located in Shinjuku, though prolly near the red light. The problem with the room is that it's smells like cigarettes even when it is non-smoking. Also, blanket is very thin cloth. . I have to get my own blanket. It is cheap though but will prolly just book other hotels next time. They don't have luggage service to airport btw if you are looking for that too
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Smelled and dirty

The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line. I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.
Stayed 4 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋に付いていたダイキンのエアコンが電源を入れるとうるさくて使えなかった。 トイレの水がずっとチョロチョロ流れ続けていてそれもうるさかった。 バスタブに髪の毛が残っていた
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado, os quartos são antigos, o controle do ar estava em japonês mas fora isso tudo estava certo. As funcionárias são simpáticas.
Stayed 13 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1階にコンビニがあるのは良かった。 室内はシャワーカーテンのカビ？が少し気になった。
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
il y a de la moisisure dans la salle de bain. Impossible de bien dormir en raison du bruit dehors. Au moins la chambre est grande pour Tokyo. Après le check out, l'accueil nous a indiqué qu'il ne pouvait pas appeler un taxi ppr nous.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に気持ち良く滞在させて頂きました
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
之前已經住過，主要是性價比好，酒店比較舊，房間燈光不夠亮，但到的時候有些房間正在裝修，希望下次再入住房間會有改善
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
空調があまり安定せず　古さを感じました
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
歌舞伎町にあり、24時間出入りできるので便利でした。施設は古いですが清潔に保たれています。部屋のお風呂はきれいでした。スタッフの皆さんも親切で良かったです。
Stayed 1 night in May 2025
Verified review

8/10 Good

Disliked: Property conditions & facilities
とても便利です。
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
騒音、水回りの古さを補って余りある立地の良さ、便利さが最大の魅力。
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
治安は悪そうです。 パトカー、救急車が朝4時頃来て寝れませんでした。ホテルは良かったです。
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
風呂場が汚かった カーテンのガビが酷く気持ち悪かった コップなど使う気にならなかった ハンガーも埃、汚れあり
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

特に無し
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
담배 냄새만 좀...
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
아 주변에 카바쿠라 노래 나오는데 노래 한 곡 무한반복이라 자정넘어서도. 노이로제 걸릴뻔 ㅋㅋ 스태프분들 완전 친절하고 수건요청하니까 1분만에 가져다주심. 다만 3층이 프론트라 계단 통해 내려가려고 스태프 분한테 안내받아서 내려갔는데 알고보니 비상계단이라 나갈 때는 자유지만 1층에서 문이 안열려서 계단실에 갖힘. 현지인 친구가 없으면 프론트에 전화도 안되고 빡쳤을듯
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치굿

위치가 좋아요
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Staff & service
設備は古いものの、基本的には満足でした。しかし窓には遮光カーテンは無くレースカーテンのみで、夜は外のネオンの光が入り、日の出とともに明るくなるので、眠るのに苦労しました。
Stayed 1 night in May 2024