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Recent guest reviews

Overall very good but hotel is not easy to locate at night

The staff and the service were amazing. They were incredibly friendly and accommodating. The room itself was smaller than anticipated, with the bed taking up the majority of the room. But it was doable/manageable for 2 people for 1 night. I probably wouldn't stay there longer than a night or two because of the size of the room. The bathroom was decently sized, but the walls and ceiling appeared a little dirty and may have had some mold in it. The shower was fine, the water pressure was good. The bed was a little hard but again manageable for one night. The breakfast provided the next morning was good. Overall it was a decent stay. Thank you!

Nice property, wish windows were clear to see outside since rooms are so small

Clean room with all amenities. Hotel is on a quiet block in Shinjuku area.

7-14-14, Nishishinjuku, Shinjuku-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Tokyo Metropolitan Government Building and Robot Restaurant
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Shinjuku within a mile (2 km) of Shinjuku Gyoen National Garden, Hotel MyStays Nishi-Shinjuku is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 102-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All 102 rooms feature refrigerators, safes, and phones. Guests can enjoy LCD TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. In-room massages are available.


Property features

Hotel MyStays Nishi-Shinjuku features free WiFi in public areas and laundry facilities. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage.

Room options

Standard Double Room, Smoking

1 Double Bed | Sleeps 3

Superior Twin Room, Smoking

2 Twin Beds | Sleeps 2

Standard Semi Double (Non-smoking)

1 Large Twin Bed | Sleeps 2

Deluxe Twin Room, Smoking

2 Large Twin Beds | Sleeps 2

Guest reviews for Hotel MyStays Nishi-Shinjuku

Everyone (3) Couples (1) Family (1)
4
Everyone

Overall very good but hotel is not easy to locate at night

By on May 14, 2019

Review comment responded on May 18, 2019

Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review.

4
Partner Couples Friends

The staff and the service were amazing. They were incredibly friendly and accommodating. The room itself was smaller than anticipated, with the bed taking up the majority of the room. But it was doable/manageable for 2 people for 1 night. I probably wouldn't stay there longer than a night or two because of the size of the room. The bathroom was decently sized, but the walls and ceiling appeared a little dirty and may have had some mold in it. The shower was fine, the water pressure was good. The bed was a little hard but again manageable for one night. The breakfast provided the next morning was good. Overall it was a decent stay. Thank you!

By on Apr 24, 2019

Review comment responded on May 3, 2019

Dear Guests, Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. Regarding our guestrooms, we are terribly sorry to hear you felt it was small. However, it is difficult to improve them immediately because of structure of the building and we must ask for your kind of understanding. We always try to make you feel satisfied with other points such as our staff service, cleaning and amenities. We appreciate your precious feedback and it will be used to improve our hotel's operation.We are very excited to serve you again soon. We look forward to seeing you again. Sincerely,

4
Everyone

By on Apr 3, 2019

Review comment responded on Apr 5, 2019

Dear Guests, Thank you for staying with us. We appreciate your feedback! We look forward to seeing you if you come back to Shinjuku area. Sincerely,

4
Family

Nice property, wish windows were clear to see outside since rooms are so small

By on Apr 3, 2019

Review comment responded on Apr 5, 2019

Dear Guests, Thank you for choosing Hotel Mystays Nishi-Shinjuku among a lot of hotels in Shinjuku area and we appreciate you taking time to write this review. Thank you for your compliment on our free amenities. The basic ammenities like bath towel shampoo, tooth brush are availabein the bathroom. Other free addtional ammenties are avaialble on small black cabinet "Ammenity Box" is set up on lobby. Regarding the room size, ours are about the average size among business-type hotels in Tokyo area. However, the guests who travel with large-sized luggage may find it too cramped and not spacious enough. Realistically, it is quite difficult for us to make an immediate change to the room size, due to the structure of the building. We must ask for your kind understanding. We will make further efforts to provide you with satisfactory stay. We are very excited to serve you again soon. Sincerely,

4

clean but small hotel

Everyone

Clean room with all amenities. Hotel is on a quiet block in Shinjuku area.

By , from Los Angeles, CA on May 25, 2017

Review comment responded on Jun 7, 2017

Thank you very much for staying with us in Hotel Mystays Nishi-Shinjuku . You seem to be satisfied with our stay and we are truly glad to hear that. Hotel Mystays Nishi-Shinjuku is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep. Hopefully the next time you stay with us in Shinjuku, be it for business or pleasure, we will get to see you again. Best regards, Chihiro Idota Reception

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