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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Exterior
Lobby sitting area
Building design
Public bath

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, University of Tokyo
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • Park view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(13 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(36 reviews)
  • Park view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

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About the neighborhood

Tokyo

Located in Ueno, &Here TOKYO UENO is within a 5-minute walk of popular attractions such as Ueno Park and Ameyoko Shopping District. This 145-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and laundry facilities.

What's nearby

  • Ameyoko Shopping District - 3 min walk - 0.2 miles
  • Ueno Park - 3 min walk - 0.2 miles
  • University of Tokyo - 4 min walk - 0.3 miles
  • Ueno Zoo - 6 min walk - 0.4 miles
  • Akihabara Electric Town - 9 min walk - 0.5 miles

Getting around

  • Yushima Station - 2 min walk
  • Keisei-Ueno Station - 5 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪Korean Cafe チョンハクトン - ‬1 min walk
  • ‪メイド喫茶 最果て - ‬1 min walk
  • ‪おすすめ屋上野店 - ‬1 min walk
  • ‪多古久 - ‬1 min walk
  • ‪TEPPAN'YAUENOSANDAIMEKEI 鉄板屋 上野 三代目 圭 - ‬1 min walk

About this property

&Here TOKYO UENO

Guests staying at &Here TOKYO UENO enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is available for JPY 3300 per night. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. This hotel also has a water dispenser.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and toothbrushes and toothpaste. Electric kettles and safes are also standard. Housekeeping is available on request.
Public bath/onsen services include an indoor public bath (no minerals).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Frequently asked questions

Are free cancellation options available at &Here TOKYO UENO?

&Here TOKYO UENO offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to &Here TOKYO UENO?

This hotel is situated in Ueno within a 10-minute walk of Ueno Park and Ueno Zoo. You'll also find Tokyo Dome and Sensoji Temple within a short drive.

Will I be able to park at &Here TOKYO UENO?

Yes, covered parking is offered for JPY 3,300 per night with in/out privileges.

Does &Here TOKYO UENO include a casino on the premises?

No, &Here TOKYO UENO doesn't have a casino.

Is there an indoor pool at &Here TOKYO UENO?

No, there is no indoor pool at this hotel.

Is &Here TOKYO UENO good for couples?

Couples will appreciate amenities at this hotel, including a smart TV and a separate bathtub and shower in each guestroom, and some feature lake view.

Does &Here TOKYO UENO have a hot tub?

No, there isn't a spa tub at this hotel.

Does &Here TOKYO UENO have a restaurant that serves breakfast?

Yes, &Here TOKYO UENO serves self-serve breakfast each morning for a surcharge from its restaurant.

Will &Here TOKYO UENO allow pets to stay free of charge?

No, pets aren't allowed at &Here TOKYO UENO.

Does &Here TOKYO UENO have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from &Here TOKYO UENO?

The closest major airport to &Here TOKYO UENO is Haneda Airport (HND), which is 15.9 mi away (47 minutes by car).

Can I book a room with a balcony at &Here TOKYO UENO?

No, there aren't any guestrooms with balconies at &Here TOKYO UENO.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1003 out of 1277 reviews
Rating 8 - Good. 220 out of 1277 reviews
Rating 6 - Okay. 34 out of 1277 reviews
Rating 4 - Poor. 15 out of 1277 reviews
Rating 2 - Terrible. 5 out of 1277 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Miranda

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, but the room had dirty/stained walls, stained utensils, and smelled of various cooking (especially when returning to the room when the air purifier was not running). Beds were comfortable,the bathroom clean, and the room was very large by Japanese standards. We enjoyed our stay but the value was not there for what we paid for the room (~$500 incl. of tax per night for family of 4). We arrived on a Saturday night at 8:30pm and the area around the hotel (towards the Okachimachi station) was definitely an adult bar district with many night /strip clubs and busy streets. We walked to and from the Ueno station for the rest of our stay and had other no issues, but I had wished I'd known ahead of time about the neighbourhood as it made it feel less family friendly and chaotic to walk through with children and luggage. I would still recommend if you're able to secure a sale price for the rooms and, if you're sensitive to smoke, drinking, club culture to remember to use the Ueno station, especially on weekend nights.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher, Balch Springs

Liked: Cleanliness, amenities, property conditions & facilities
I love this &here Ueno! I would definitely come back here!
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was so beautiful facing a lake and temple I loved staying here
Stayed 3 nights in Dec 2025

8/10 Good

Elif Kuflu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and very respectful staff. Excellent Check in staff. Lots of amenities at checking in and during your stay. Has coffee house in lobby. Location: Right across from beautiful Ueno park, short pleasant walk to the station. Back streets have some undesired businesses for families. Only small negative comment I have is that the bathhouse on the top floor had so much hair on the floor of the dressing room towards the closing hour, i had to jump around them walking. Cleaning that part (the rest was clean) regularly might be a good idea for the staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Manish

Stayed 4 nights in Oct 2025

8/10 Good

leena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family room spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a super fancy but a very nice place to stay. It was of course spotlessly clean and efficiently organized, and the staff was very solicitous and always helpful. We liked the facilities, especially the Onsen, which had both inside and outside baths on the top floor with views over the city. The Ueno Park location was excellent, both for the neighborhood, the proximity to the park and its museums and monuments, and the easy access to transportation. We liked it enough to cancel the other hotel we had booked for our return to Tokyo at the end of our trip, and re-book here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Room was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Vicky, East Brunswick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Janice, San Marino

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location across the street from Ueno Park and Ueno Station. Excellent staff. Clean room and nice to have onsite onsen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 6 nights in Nov 2025

8/10 Good

Jessica

Stayed 3 nights in Nov 2025

10/10 Excellent

Tri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful new accommodation option. So spacious, clean, and well appointed. A great location just next to Ueno Park. Staff amazing. Public bath is a bonus!
Stayed 3 nights in Nov 2025

10/10 Excellent

Edward

Room was very clean. I like the kitchenette and large fridge. The staff was very nice as well, very fam
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious. Has a dining area and kitchenette. Our kids love the bunk bed feature in the room. Hotel is clean, close to Ueno park, restaurants, the market, and train stations. We love that this hotel has a sento. We loved our stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joanne

Stayed 4 nights in Nov 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Tze Keng

Stayed 4 nights in Oct 2025

8/10 Good

Eddy

Stayed 1 night in Nov 2025

8/10 Good

Hector

Stayed 2 nights in Nov 2025

10/10 Excellent

Takako

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel changes towels and takes out the trash everyday during our three days of stay. We enjoyed the hot spring and the location was great. Check in and out was easy and staff was kind. Only suggestion I’d give was breakfast choice was very limited.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at &Here TOKYO UENO. The onsen overlooking Ueno Park was something really special, definitely a highlight of the trip. The rooms were modern, comfortable, and well-designed. Overall, a wonderful place to stay in Tokyo.
Stayed 5 nights in Nov 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, extremely clean, peaceful location, exemplary amenities. Would happily return.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kwun Wah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. The room was clean. Good service.
Stayed 3 nights in Nov 2025