See all properties

Grand Prince Hotel Takanawa

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Prince Hotel Takanawa

View from property
3 restaurants, breakfast, lunch, dinner served; French cuisine
Down comforters, in-room safe, blackout drapes, iron/ironing board
Executive lounge
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612
  • Place, Koyasan Tokyo Betsuin Temple
    ‪6 min walk‬
  • Place, Meiji Gakuin University
    ‪8 min walk‬
  • Place, Sengakuji Temple
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non-smoking

8.0 out of 10
Very good
(21 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Room, Non-smoking

Superior King Room, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior King Room, Non-smoking

8.4 out of 10
Very good
(27 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Garden View

Deluxe Twin Room, Non Smoking, Garden View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room, Non-smoking - Garden View

9.2 out of 10
Wonderful
(21 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

  • City view
  • 262 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, High Floor, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 227 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, High Floor, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 263 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Room, High Floor, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior King Room, High Floor, Non-smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 262 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

  • Garden view
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 346 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 263 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 346 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 294 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 294 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 294 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Suite King with Lounge Access, Non smoking

  • Garden view
  • 691 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite Twin with Lounge Access, Non smoking

Club Suite Twin with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Suite Twin with Lounge Access, Non smoking

  • Garden view
  • 691 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Grand Suite Twin with Lounge Access, Non smoking

  • Garden view
  • 1321 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 436 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

  • 510 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Princess Suite Twin Room with Lounge Access, Non smoking

  • 1102 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Prince Suite King Room with Lounge Access, Non smoking

  • 1102 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Interior

Mitsui Garden Hotel Shiodome Italia-gai Tokyo

Minato
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,003 reviews
$102 nightly
The price is $112
Apr 29 - Apr 30
All taxes and fees included in total
Mitsui Garden Hotel Shiodome Italia-gai Tokyo

About the neighborhood

Tokyo

Located in Minato, Grand Prince Hotel Takanawa is 2.3 mi (3.7 km) from Tokyo Tower and within a 10-minute drive of other popular attractions like Tokyo Imperial Palace. This 5-star hotel has 372 rooms and welcomes guests with 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Koyasan Tokyo Betsuin Temple - 6 min walk - 0.4 miles
  • Shinagawa Prince Cinema - 6 min walk - 0.4 miles
  • Meiji Gakuin University - 8 min walk - 0.4 miles
  • Sengakuji Temple - 9 min walk - 0.5 miles
  • Happoen Garden - 12 min walk - 0.7 miles

Getting around

  • Takanawadai Station - 8 min walk
  • Shinagawa Station - 10 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪喫茶室ルノアール - ‬8 min walk
  • ‪麻布茶房 - ‬10 min walk
  • ‪品川横丁 - ‬9 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪ラウンジもみじ - ‬5 min walk

About this property

Grand Prince Hotel Takanawa

At Grand Prince Hotel Takanawa, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for JPY 1500 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a garden, a gift shop, and a reception hall.
Guests can expect free WiFi and 40-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Refrigerators, safes, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Restaurant
Shinagawa Prince Hotel
Minato
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 4,823 reviews
$124 nightly
The price is $136
Apr 27 - Apr 28
Shinagawa Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grand Cafe PATIO
  • Le Trianon
  • Lounge KOMYO
  • Wakatake

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 24:
  • Swimming pool
The property will be renovating from June 30 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Grand Prince Hotel Takanawa?

Grand Prince Hotel Takanawa offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Prince Hotel Takanawa?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Takanawa on May 1, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Prince Hotel Takanawa?

This hotel is situated in Minato within a short 19-minute walk of Happoen Garden. You'll also find Tokyo Tower and Tokyo Bay within a short drive.

Is there parking available at Grand Prince Hotel Takanawa?

Yes, parking is offered for JPY 1,500 per night with in/out privileges. Electric car charging is also available for guests.

Is a spa located at Grand Prince Hotel Takanawa?

Spa services at the hotel include massages.

Does Grand Prince Hotel Takanawa have a casino on the premises?

No, Grand Prince Hotel Takanawa doesn't have a casino.

Will I find an indoor pool at Grand Prince Hotel Takanawa?

No, there is no indoor pool at this hotel.

Is Grand Prince Hotel Takanawa a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 3 restaurants.

Are there hot tubs at Grand Prince Hotel Takanawa?

No, there isn't a spa tub at this hotel.

Does Grand Prince Hotel Takanawa have a restaurant with a breakfast menu?

Yes, Grand Prince Hotel Takanawa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Prince Hotel Takanawa allow pets to stay for free?

No, pets aren't allowed at Grand Prince Hotel Takanawa though service animals are welcome.

Are there connecting rooms at Grand Prince Hotel Takanawa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Prince Hotel Takanawa?

The closest major airport to Grand Prince Hotel Takanawa is Haneda Airport (HND), which is 8.4 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Grand Prince Hotel Takanawa?

No, there aren't any guestrooms with balconies at Grand Prince Hotel Takanawa.

Does Grand Prince Hotel Takanawa have a wedding venue on site?

There are wedding services available at Grand Prince Hotel Takanawa if that's in your vacation plans.

Grand Prince Hotel Takanawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 938 out of 1408 reviews
Rating 8 - Good. 306 out of 1408 reviews
Rating 6 - Okay. 95 out of 1408 reviews
Rating 4 - Poor. 44 out of 1408 reviews
Rating 2 - Terrible. 25 out of 1408 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and caring staff!
Stayed 1 night in Mar 2026

10/10 Excellent

Dell V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during our kids first trip to Tokyo and they loved the garden and the spaciousness of their room. Their favorite was the breakfast. We went 3 times as it was delicious. Having a 7-11 in the lobby was so convenient. The staff was always helpful and they made our stay very comfortable. We can’t wait to come back!
Garden lights
Garden lights
Stayed 8 nights in Dec 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience to the max: 1. 7 Eleven convenience store in lobby 2. Shuttle to Shinagawa Prince, easy walk across the street for JR and Keikyu lines. 3. We stayed in a room with 3 beds 4. Great smelling shampoo 5. Many items provided: bedroom slippers, pjs, toothbrush, hair brush etc. 6. Comp Bottled water daily, mini fridge Comfy bed, room big enough, large closet with hangers, place for luggage, extra chair. Safe, bell staff and taxi stand outside run by young, pretty women
Stayed 3 nights in Dec 2025

8/10 Good

kikue

Stayed 6 nights in Oct 2025

10/10 Excellent

Yumiko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an old school Japanese hotel. The service is impeccable with real professionals with pride working at hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Kashif

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and courteous staff
Stayed 1 night in Dec 2025

4/10 Poor

Hiroe

Liked: Amenities
Disliked: Cleanliness, staff & service
We found someone else’s breast milk stored in the refrigerator. It appears to have been left there by another guest, and the container was leaking. This raises concerns about sanitation and could be considered a biohazard. We informed the front desk at the time and were told the manager would be notified. However, more than a week has passed and we have not received any follow-up. We are disappointed with how this was handled, as it has made us uncomfortable using the refrigerator.
Stayed 1 night in Dec 2025

10/10 Excellent

Meng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, fantastic garden and good stuff. Very close to Shinagawa Station.
Stayed 4 nights in Dec 2025

4/10 Poor

Jinping

staff
Stayed 1 night in Nov 2025

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding. The room was clean and it had everything we needed.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and lounge pass terrific, nice room , great breakfast, coffee and drinks with snacks. Conveniently located close to main station Shinagawa. Will stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Fabrizio, Cooper City

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large and comfortable room, great water pressure in the shower
Stayed 5 nights in Dec 2025

6/10 Okay

Ana

Stayed 5 nights in Dec 2025

10/10 Excellent

Jade

Stayed 2 nights in Dec 2025

8/10 Good

Taro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was kinda old but anything else was great
Stayed 1 night in Dec 2025

10/10 Excellent

Britt, Seattle

Stayed 4 nights in Dec 2025

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service
good
Stayed 1 night in Dec 2025

10/10 Excellent

Reuther

Stayed 2 nights in Dec 2025

10/10 Excellent

Tsui-Ling

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, beautiful gardens and very friendly staff
Stayed 8 nights in Dec 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel for the beginning of our trip to Japan.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2025

10/10 Excellent

Katsunori, San Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Sameer

Stayed 1 night in Dec 2025

8/10 Good

Arcalli, San Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was stuffy and the AC didn't seem to work well. At least were able to open the windows.
Stayed 3 nights in Nov 2025