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Recent guest reviews

The Indigo brand is IHG’s range of boutique hotel at the higher end of their range. I’ve now stayed at this hotel in three successive years. There are some areas where it’s becoming a little tired and in need of some TLC, although (and despite the staffs English being less than perfect) I would happily stay here again Whilst I’m sure there are more centrally located, luxury hotels, the Indigo has some real charm about it. The hotel is a network of colonial Style buildings centred around a courtyard which leaves you feeling it’s in its own tranquil village. I read a couple of reviews where people have commented you have to cross the courtyard to access your building/room. This is wrong as all of the buildings are connected to reception via an underground network which is home to a gym, seating areas and a pool (although the pool was out of service during my stay) Overall a great place to stay away from the hustle and bustle. I will be staying here again.

The hotel is quaint, an eclectic collection of small villas with large spacious rooms. Something like you'd come across in a beach resort. Not really 5 star, lacks the ambience, uniformed staff and English language that would rank it up there. 5 channels on TV, air-conditioning struggled to keep the room comfortable. Convenient for Tianjin hospital where I was visiting but far away from the city, restaurants and river and beautiful buildings. As a tourist you could do better, if visiting that part of town, it's an OK 1 night stay.

The hotel has a bit of a strange structure and I'm not sure I like it (although there is nothing wrong with the hotel itself). The site is almost like a school campus, with a series of buildings interlinked by footpaths. The rooms on the ground floor look out directly onto the footpaths which means it is also very easy for anyone wandering around the site to look directly into the rooms (or even walk right up to the windows) which made me feel quite uncomfortable and I had to draw the curtains for any kind of privacy. The staff were great and very helpful though, and my room was huge. I'm not sure how much there is to see in the immediate vicinity of the hotel, but it was easy enough to order a Didi and the hotel staff were happy to book cars for the guests too. There is a restaurant on site which was fine. Again, the staff were very helpful and the food was okay with a focus on 'German-style' cuisine. They had an okay barbecue whilst I was there.

The hotel location is fine. The structure is very peculiar, distributed in some colonial buildings ( you have to walk in the courtyard after the check-in, which can be a problem with rain and cold). The room was spacious and the bed comfortable. However, the temperature was 18 when I checked-in and 21 the next morning, after I set 26 degrees and maximum fan speed. The issue is: there is only one small air emission grid and it is in the opposite side of the bed. And there were no blankets. Personnel is kind and the hotel director was apologetic when I informed him the next morning (I met him by chance at breakfast). Two more negative notes: the scale did not work ( battery?) and the room directory was dirty and in bad conditions. It looks like there is not so much attention to the details. Breakfast was fine, with a large selection of Chinese food and some western food. They even did a decent cappuccino.

This is a very unique hotel, we love it. My husband can not eat all Chinese food everyday, he likes their breakfast here, it got all varieties including continental western type and local Tianjin style food. Their customer service people are great. We arrived here in 1:30am, someone still working at the lobby to help us for send our luggage to our room. We stayed here twice already.

I stayed at the Indigo Tianjin for four nights visiting with my family. Chose this hotel because it was close to where friends and family lived in the city. The hotel is pretty unique, composed of a number of bulidings in a triangle layout with a central courtyard. Though the architecture is nice, the room was a bit odd. Many of the floor boards were separated and were coming up. The sliding 'door' to the bathroom was broken so we couldn't have any privacy between the sleeping area and the bathroom. The shower area would constantly flood because it didn't drain well. They knew we had 3 in the room but kept giving us 2 towels each night. Maid service was spotty and didn't seem to clean very well. We also saw very few people at the hotel, making the stay somewhat creepy. If you went through the basement, it was dark and deserted, gave me chills. On the day we left, we left for the airport at 4:45AM, and they had turned of all the lights in the courtyard! Couldn't see anything at all. Had to walk through darkness to the lobby. The german restaurant seemed abandoned, didn't try the other breakfast restaurant. There weren't many adjacent shops nor restaurants really close by. All in all in it was close to family so for me the location was okay, but I would stay elsewhere next time.

Used IHG free night certificate. Availability pretty wide open. -Bed. Pillowtop soft mattress, extremely confotable -Pillows. Soft and not too bulky -Bonus. Free upgrade to superior or deluxe room as a platinum member which also enabled 4pm late checkout. Two free drinks at the restaurant. Robes, slippers provided. -Food. Did not eat at hotel restaurant. Breakfast extra 60 rmb. -Bathroom. Three parts. Automatic flushing toilet. Tub. Rainfall shower, all separated by glass. -Walk-in closet with safe. -Service: shown to our room by reception desk, nice touch. -Overall. A little pricey for China if not staying using rewards, but supremely roomy and comfortable.

I stayed at the Hotel Indigo Tianjin for a night in October before Golden Week. The property has a European and trendy feel to it. Check-in was fast and efficient, in addition the staff recognized my IHG Membership and provided me a wonderful gift on check-in. Once checked in I was taken to my room in one of the small buildings on the property. The room was incredibly spacious and actually felt like a suite. The room was quiet and I found the bed to be very comfortable. All the staff members I encountered were extremely helpful and spoke good English. They were very helpful with providing me information about Tianjin. They also had no problem in helping me call a DiDi on my mobile phone.

This property gives a feel of European town country side with townhouses as the residential blocks. The rooms are smaller compared to other four star properties I've been in but it does have character. Try to avoid the food here as it's not worth the price or the experience.

Old center of Tianjin is really worth visiting. Indigo hotel very very nice. Personnel is not so good with English language, but very friendly. Beautiful rooms, nice area. Breakfast could be a bit better

No 314 Jiefang South Road Hexi District Tianjin Tianjin

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Hexi within a 15-minute walk of Xiao Bai Lou Commercial Area, Hotel Indigo TIANJIN HAIHE is within a few miles (5 km) of Tianjin Kerry Centre. This 96-room, 4.5-star hotel has 2 restaurants, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

The 96 rooms are individually decorated and have an array of amenities, including minibars, coffee makers, and free newspapers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bathrobes. Other amenities include safes, ironing boards, and desks.


Property features

At Hotel Indigo TIANJIN HAIHE, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a meeting room, a business center, and a computer station.

Room options

Premier Suite

Full 1 | King 1 | Sleeps 3

Deluxe Room

Full 1 | King 1 | Sleeps 3

Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 165 reviews

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