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Best Western Thunder Bay Crossroads

2.5 out of 5.0

Recent guest reviews

As always the room was clean and quiet. We parked right outside our room which was nice as were were driving a 26' Uhaul. It is so nice to have breakfast included when staying at a BW. They always have a nice variety and you can take a coffee and some fruit to go.

Clean , quiet and convenient location. Drive up rooms available, I prefer the rear of the building as it is very quiet in the back. Check in and out was quick. Rooms were very clean. Breakfast was ok, lots of choices

Awesome facility....Great food, great rooms and Alex at the front desk was most helpful, pleasant and accommodating.Central location and close to a lot of amenities. I would definitely stay here again if I were going through Thunder Bay. Highly recommend this hotel. Nice & clean...very pleasant experience. Breakfast included which was lovely.

Excellent stay. Clean room. Breakfast was decent. Friendly, hospitable staff. I would stay here again as I enjoy the complimentary breakfast and the hotel location is close to many amenities. The parking lot entrance and exit is a bit of trouble but with the help of one of the front desk personnel we were able to circumvent the issues during rush hour.

Well it was a last minute flight back home to Thunder Bay, and a late arrival to the city. My husband and I opted to stay at this Best Western as it is located on the corner of the Expressway and Arthur Street instead of waking up my elderly parents. After collecting our luggage at the airport, it was a short five minute taxi ride to the hotel. We were pleased that the BW covered the cost of our taxi ride from the airport to the hotel which was nice! By the time we checked in and got to our room it was after 1am; I did take some pictures before we went to sleep. The room was clean, quiet and comfortable as expected at a BW. We enjoyed the selection of the free breakfast and the hotel even covered the cost of our taxi back to the airport to pick up our rental car. Thanks Best Western!

Always a great stay and you'll always go back. The rooms are clean modern and you always get a good nights sleep! No matter what the reason for your stay , It is always a pleasure to stay in this friendly hotel!

Best Western Crossroads, Thunder Bay, ON, we have always experienced excellent service and friendly outgoing staff. Breakfast included, excellent choices and service. Excellent location and very clean.

This hotel was at a very good location for leaving in the morning. Close to the airport for easy access for any flights. The breakfast area was clean and well supplied. Staff at the front counter very very helpful. I appreciated the extra efforts the front counter evening staff went above and beyond my expectations. The exercise room looked great but just no time. I will visit again when in the area if needed.

Great service at front desk upon my arrival . Clean comfy room and tasty breakfast . Very clean inside and out .Plenty of good parking spaces . Driving across country and even got oil changed next door !

After a very long third day in a row traveling, we didn’t get anything near friendly from the two clerks, no greetings, barely looking up from their computer screens every time we walked by them, no friendly suggestions for eating etc, otherwise the room was clean and comfortable but the clerks spoiled our visit, including in the morning trying to make friendly conversation with them.

655 W Arthur Street Thunder Bay ON

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within 2 miles (3 km) of International Friendship Garden, Best Western Thunder Bay Crossroads places you within a few miles (5 km) of Centennial Botanical Conservatory. This 84-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's near the airport and also close to St. Paul's Anglican Church and Chapples Golf Course.


Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


All 84 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.

Property features

Best Western Thunder Bay Crossroads features a fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, free newspapers, and a fireplace in the lobby.

Room options

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 4

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 403 reviews