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Lily Pond Country Lodge

4.0 star property

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Photo gallery for Lily Pond Country Lodge

Outdoor pool, open 6:30 AM to 7:00 PM, pool umbrellas, sun loungers
Restaurant
Front of property
Lake
Beach umbrellas, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Nature's Valley Road, Garden Route, The Crags, Western Cape, 6602
  • Place, Garden Route National Park
    ‪17 min walk‬
  • Place, Natures Valley Beach
    ‪14 min drive‬
  • Place, Tsitsikamma National Park
    ‪48 min drive‬
  • Airport, Plettenberg Bay (PBZ)
    ‪38 min drive‬

Room options

View all photos for Garden Room

Garden Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Garden Room

  • Lake view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, Lakeside

Luxury Suite, Lakeside | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Suite, Lakeside

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, Garden Area

Luxury Suite, Garden Area | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Suite, Garden Area

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Honeymoon Suite, 1 King Bed (6)

Honeymoon Suite, 1 King Bed (6) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Honeymoon Suite, 1 King Bed (6)

  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

The Crags

Garden Route National Park is a short stroll from Lily Pond Country Lodge, and other popular attractions like Natures Valley Beach are within a 15-minute drive. This 4-star country house has 10 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
View more Country Houses in The CragsOpens in a new window

What's nearby

  • Garden Route National Park - 17 min walk - 0.9 miles
  • Natures Valley Beach - 14 min drive - 6.7 miles
  • Plettenberg Bay Beach - 29 min drive - 18.8 miles
  • Robberg Nature Reserve - 39 min drive - 23.1 miles
  • Tsitsikamma National Park - 48 min drive - 35.8 miles

Getting around

  • Port Elizabeth (PLZ) - 135 min drive

Restaurants

  • ‪Ristorante Enrico - ‬18 min drive
  • ‪Bread & Brew - ‬5 min drive
  • ‪Bramon Wine Estate - ‬7 min drive
  • ‪The Peppermill - ‬6 min drive
  • ‪Moss & Maple - ‬12 min drive

About this property

Lily Pond Country Lodge

Lily Pond Country Lodge features an outdoor pool, free WiFi in public areas, and spa services. There's free parking and an area shuttle for a fee. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a library, a terrace, and a fireplace in the lobby.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Refrigerators, minibars, and coffee makers are other standard amenities.
Recreational amenities at the country house include an outdoor pool.

Guests under 12 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, sports massages, and Swedish massages.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 4 buildings
  • Art Deco architecture
  • Built in 2002
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for ZAR 900.0 per day
  • This property doesn't allow children 11 and younger (only guests older than 11 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: ZAR 815
  • Christmas Day (December 25) Gala Dinner per child: ZAR 815 (from 10 to 18 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: ZAR 815
  • New Year's Eve (December 31) Gala Dinner per child: ZAR 815 (from 12 to 18 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: ZAR 900.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:30 PM—-6:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the country house at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Lily Pond Country Lodge Nature's Valley
Lily Pond Country Lodge
Lily Pond Country Nature's Valley
Lily Pond Country
Lily Pond Country Lodge The Crags
Lily Pond Country The Crags
Lily Pond Country The Crags
Lily Pond Country Lodge The Crags
Lily Pond Country Lodge Country House
Lily Pond Country Lodge Country House The Crags

Lily Pond Country Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful peaceful, unique grounds and pool. Staff were all super friendly, helpful and gave recommendations for the area. The food and drink in the evening were slightly more expensive than we had paid elsewhere but was definitely worth it and was so convenient to just walk through the gardens to the restaurant each evening. A great base for Nature Valley and the Tsitsikamma Park. The only minor things were that the air con wasn’t working in the room but didn’t bother us as we had cool nights with rain and also the WiFi in the room was slow or dropped out but other than that we had a great time and would definitely recommend staying here.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Anthony Micheal

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel amenities are reasonable but be warned there are no TVs and spotty WiFi. There are no nearby restaurants so unless you want to take a 20-30 minute drive for a reasonable restaurant you are obliged to use the hotel restaurant. This gets to my unfortunate experience and low rating for the staff. After our first night being advised it was necessary to place your dinner selection before 12.00 we attempted to do so and were advised the kitchen was closed for the day. The premise had been taken over by an arranged conference and the restaurant leisure area had been converted to facilitate this. I asked why I had not been advised of this prior to arriving and was told that they did not have my contact details. As it was booked through Expedia they could obviously contacted me or certainly advised me in my arrival. When I informed the manager that to close the kitchen and turn the quiet boutique hotel into a conference centerwas unacceptable and I would be checking out her reply was “Good” I definitely would not recommend this hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Allez y les yeux fermés !

Je dois manger sans gluten, c'est le seul et unique endroit où le chef cuisinier à eu plein d'intentions pour que je puisse profiter pleinement de mon séjour. Petit muffin sans gluten au petit déjeuner, idem pour les repas du soir, entrée plat dessert sans gluten. Je le remercie vivement pour cela. Accueil chaleureux. Rien à redire, endroit au calme exceptionnel, personnel discret et gentil. Bravo à tous
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Malebo

Liked: Cleanliness, staff & service, room comfort

Magnificent

It amazing, the stuff was very friendly and took great care of us
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Alamae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Property

What a stunning property, and amazing couple who own and run it. We loved our stay and cannot wait to visit once again - 2 nights was just too short. On a side note - the beds were like sleeping on a cloud.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Laura Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a winner

I loved my stay at Lily Pond. Beautiful grounds and pond. Incredible bird life, singing frogs and absolutely no traffic noise to disturb the peace and tranquility. My accommodation was well appointed, comfortable, spacious and modern - I loved it. Niels and Margaret (owners/managers) were attentive, gracious and genuinely friendly hosts. I chose to have dinners at Lily Pond too - they were mouth-wateringly delicious! This place is a winner and I will be back very soon.
View from my room 😍
Stayed 3 nights in Nov 2020
Verified

10/10 Excellent

WORLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing little gem...

Amazing little hidden gem with excellent staff. Very friendly...and tranquil....will definitely visit again..thank you.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável nossa estadia . Tudo feito para agradar o hóspede, principalmente as refeições. Com certeza recomendarei este hotel.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spammers

I am being spammed by this company
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Architektur, fantastischer Garten mit großem Teich und Pool, die Zimmer sind sehr geschmackvoll und mit liebevollen Details ausgestattet, die Besitzerin ist sehr freundlich und hat eine angenehme Art zu kommunizieren, Frühstück und Dinner sind superb ( das Beste auf unserer gesamten Reise) Rundum perfekt.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Jasleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful!

Such a beautiful lodge! Service is great and staff is polite and amazing.. Really great stay.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lodge ist sehr schön, vor allem der Blick vom Zimmer auf den Lilienteich ist fantastisch. Die Lodge wird von einem sehr kommunikativen, freundlichen und diskussionsfreudigem holländischen Päarchen geführt. Beide sind um ihre Gäste sehr bemüht und hilfsbereit. Zum dinner hat man abends die Wahl zwischen einem vegetarischen Menü oder Fleisch/Fischmenü (3 Gänge). Das dinner ist sehr gut organisiert und lecker. Von der Lodge sind es ca. 6 km bis zum Strand von Nature Valley.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
My wife and I found the staff and our hosts to be very welcoming and extremely helpful. It was a real pleasure to stay at the Lily Pond Country Lodge. The Baboons wandering around the extremities of the grounds took us by surprise at first but on being assured that they were safe we enjoyed the experience. The rooms were large, high quality and very comfortable although the open plan nature of the bedroom and bathroom was not what we would have chosen..
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is not difficult to see why Lily Pond gets consistently good reviews. Such consistent reviews don’t just happen - they are testament to the professionalism and efforts of the owners, Niels and Margaret. Refreshing to see such hands on owners who have also trained their staff to their own high standards. Everything runs smoothly and apparently effortlessly but that only comes with excellent ownership/management. Spotlessly clean, very stylish with great attention to detail, excellent food and staff - could have taken Faith home with me for her smile and personality. Niels and Margaret you deserve your success - thank you. To anyone reading this I can highly recommend Lily Pond and would definitely stay again if in the area. Car wash was a nice extra touch!!
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit.

Amazing relaxing place to stay. Attentive staff and food was absolutely fantastic. Our suite was lovely but be wary of the ordinary garden rooms as the toilet has no door or privacy. May not concern you but our friends who stayed in one found it very disconcerting.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice lodge in the Natures Valley

We loved the service and the friendliness of the staff. A nice little lodge to feel good. We will definitely be back!
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury at it's very best.

We had a marvellous stay, not long enough but would recommend to anyone visiting that part of South Africa.
Verified

10/10 Excellent

Ofri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to be missed! This place is heaven on earth!!

This is by far THE BEST PLACE we've been to in SA and in general. The level of service is so high you won't believe it. The room is beautiful with gorgeous view to the pond. It was top clean with premium bedding. The in house restaurant is amazing. Food was delicious and service was perfect. The owners spend time with each guest every day asking them how was their day and what are their plans for the next days. Breakfast at tge garden was also delicious and made for order. Our car has been washed every day! To sum up: GO THERE! Great value for money and you'll have the best stay for sure! We spent 2 nights there and we were very sad to leave.
Verified

10/10 Excellent

Pelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trivdes

Ett fantastiskt mysigt ställe med en verkligt fina fyrarättersmeny. Trevligt på alla sätt.
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NATUR PUR

Kleine liebevoll gestaltete Anlage direkt in der Natur mit super Personal und fantastischem Essen!
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019