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The Palace Hotel

3.0 star property

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Photo gallery for The Palace Hotel

A swimming pool surrounded by buildings with balconies and a clear blue sky.
Exterior
A traditional thatched-roof building with a stone wall entrance, labeled "Thaba Bosiu Cultural Village."
A courtyard with a neatly trimmed hedge, a red-roofed building, and a stone pathway.
A bedroom with a bed, nightstand, and a wardrobe with mirrored doors.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Thabana Ts'ooana, Thabana Tsooana
  • Place, Thaba-Bosiu National Monument
    ‪48 min drive‬
  • Place, Royal Palace
    ‪51 min drive‬
  • Place, State House
    ‪52 min drive‬
  • Airport, Maseru (MSU-Moshoeshoe I Intl.)
    ‪86 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, two bedside tables, a wall-mounted light, and two framed pictures.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a window with a curtain.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite, 1 Double Bed, Microwave, Pool View

A hotel room with a large bed, a headboard, two bedside tables, and a nightstand.

Classic Suite, 1 Double Bed, Microwave, Pool View

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed

A bedroom with a bed, nightstand, and a wardrobe with mirrored doors.

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Thabana Tsooana

The Palace Hotel places you 15.3 mi (24.6 km) from Thaba-Bosiu National Monument and 16.4 mi (26.4 km) from Parliament Building. This 50-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Setsoto Stadium - 47 min drive - 18.9 miles
  • Thaba-Bosiu National Monument - 48 min drive - 19.1 miles
  • Royal Palace - 51 min drive - 20.0 miles
  • Mokorotlo - 51 min drive - 20.7 miles
  • State House - 52 min drive - 20.9 miles

Getting around

  • Maseru (MSU-Moshoeshoe I Intl.) - 85 min drive

Restaurants

  • ‪Ha Jorotane - ‬12 min drive
  • ‪Ha Chencha - ‬12 min drive

About this property

The Palace Hotel

The Palace Hotel features an outdoor pool, free WiFi in public areas, and conference space. There's free parking if you drive. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a terrace, laundry facilities, and wedding services.
54-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, coffee makers, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
City Stay West
Maseru
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 28 reviews
$39 nightly
The price is $45
Jul 1 - Jul 2
Total with taxes and fees
City Stay West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Horseback riding/rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 54-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: LSL 150.00

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: LSL 150.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palace Hotel Berea Hills
Palace Berea Hills
Palace Hotel Thabana Tsooana
Palace Thabana Tsooana
The Palace Hotel Hotel
The Palace Hotel Thabana Tsooana
The Palace Hotel Hotel Thabana Tsooana

The Palace Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

5.2/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, great value for money, comfy bed, big room - we were very pleased!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Palesa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t like it
Stayed 8 nights in Sep 2025
Verified

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unhappy

Not good at all and i wont reccommend it to anyone i know...its dirty, hard to find on map.it needs serious revamping and someone who can put it on the map,nothing about it is wowwing...m so disappointed,breakfast bad huuu
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
No water,bad pressure,tv signal bad,plenty mosquitos
Verified

6/10 Okay

sello

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

hotel need maintenance and upkeep of the garden

The hotel needs upgrading, the paint is peeling and the garden is neglected. The security does not look professional. There was no air conditioner in the room and it was hot. The mosquitos was a big problem. The staff were very friendly and courteous.
Verified

2/10 Terrible

Sya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place must just close down. Duty & dilapidated

Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Sya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovation long overdue. The place is unhygenic

Stayed 2 nights in Dec 2018