My husband was not happy at checkin….to the point where he walked away and is spending the night at another hotel
Awesome hospitality, pool, breakfast,anything you needed,coffee. Wonderful place
The hotel was not clean. All of the carpet had a wet feel to it. The room smelled.
The toilet would not stop running without human intervention. TV didn't work. Outdated and in need of rennovation.
The young lady at the front desk working when we checked in was amazing, kind, soft spoken, friendly smiling very helpful, if she didn't know she researched and found out. She went out of her way and beyond. She was wonderful, caring and very patience with my grand children. She's definitely a keeper. Has great potential to further her career there and move right on up the latter. Gotta get'em while you can these kind of day's we live in now. Thank you
Didnt like that the pool was closed. Was told they had a pool. But they didmt tell me it was closed for repairs.
After a long trip to KC at a 'big hotel' that somwhat under delivered this CS was a welcome change. Fantastic breakfast, spacous rooms, clean, micro/refridg and located right near a ton of restaurants. I am a big runner, so the exercise room is alway key for me - just enough for a one night stay. Well done CS
For me, this is an ideal type of motor hotel. Not too fancy - those places make me uncomfortable. I would stay here again. Only negative is the proximity of a rail line. There's no way to sleep through a train blowing its horn.
One very friendly, accommodating staff. The only knock I have is Indiana Covid 19 restrictions. Pool closed. No hot breakfast. Bed was comfortable.
They were very accomodating. We were in town for a funeral and had lots of family here. They made a difficult time much easier.
Stayed there because a lot of hotels were booked for the Covered bridge festival. This one was available! Pleasant and comfortable beds, staff was nice. Pool was nice also and quiet! Would stay again!
I booked this hotel for me and my daughter for her 21st Birthday....because it had a pool and hot tub....After we checked in we found out tha hot tub had been out of order for several months . The pool was so cold you could not get in it....what should have been a good memories...did not turn out that way...
All was great except pool was not well heated, and hair dryer in room did not work. We would go back to facility, good location and clean rooms.
The first room we went into had not been cleaned at all. We asked for another room which they did give us. It was not very clean.
Was exactly what I expected for a Comfort Suites in Terre Haute.
Old hotel on a potholed parcel near the Expressway.
This was a trip for my daughter and her grandmother..They had a wonderful time, but the room was dirty. The bathroom was clean, but the rest of the room was bad. It simply had not been cleaned from the last visitor. Food on the floor, sticky table, stains on the blanket..They did make a small adjustment to the bill, but it was minimal compared to the disappointment. But I have to say, the rest of the trip was great.
Haute City Center is within a mile (2 km) of Comfort Suites Terre Haute University Area, and other popular sites like Wabash Valley Fairgrounds are within a couple of miles (3 km). This 60-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Sofa beds, sitting areas, and refrigerators are other standard amenities.
At Comfort Suites Terre Haute University Area, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
My husband was not happy at checkin….to the point where he walked away and is spending the night at another hotel
Hello Judy ,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Awesome hospitality, pool, breakfast,anything you needed,coffee. Wonderful place
Hello David,We can't thank you enough for sharing your feedback with regards to our breakfast as well as our pool. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Hello Chanda,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
The hotel was not clean. All of the carpet had a wet feel to it. The room smelled.
Hello Rocky, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
The toilet would not stop running without human intervention. TV didn't work. Outdated and in need of rennovation.
Hello Timothy, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
The young lady at the front desk working when we checked in was amazing, kind, soft spoken, friendly smiling very helpful, if she didn't know she researched and found out. She went out of her way and beyond. She was wonderful, caring and very patience with my grand children. She's definitely a keeper. Has great potential to further her career there and move right on up the latter. Gotta get'em while you can these kind of day's we live in now. Thank you
Mary, Thank you so much for your review! Your kind words are what we love to hear here at Comfort Suites! The young lady who checked you in was Rylee. I agree, she is wonderful! We enjoyed having you! Thanks again!
Didnt like that the pool was closed. Was told they had a pool. But they didmt tell me it was closed for repairs.
Thank you so much for your review! I know a lot of people get upset when booking 3rd party because they speak to someone outside the hotel who is not aware the pool is down. I am very sorry for the confusion.
After a long trip to KC at a 'big hotel' that somwhat under delivered this CS was a welcome change. Fantastic breakfast, spacous rooms, clean, micro/refridg and located right near a ton of restaurants. I am a big runner, so the exercise room is alway key for me - just enough for a one night stay. Well done CS
Thank you so much for the review! We really enjoyed having you and we hope to see you next time you are in the area! We look forward to seeing you next time you are in the area!
For me, this is an ideal type of motor hotel. Not too fancy - those places make me uncomfortable. I would stay here again. Only negative is the proximity of a rail line. There's no way to sleep through a train blowing its horn.
Thank you for letting us know how your stay went! We enjoyed having us
Eric,I am sorry you rated us a 1. Could I ask why that would be? We like the feed back from our guest to make our guest stays better.