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New management working hard to improve property. Check them out before paying higher prices. Said they were adding full breakfast, a definite plus. Refrigerator, microwave, new linens. I will stay here next time
When I arrived at this hotel, I was met by a young woman at the front desk who stared at me like I just ruined her year just by walking in the door. I greeted her with a "hello, how are you?", and was given silence in return. I stated that I have a reservation and gave over my ID. After a long silence I was asked "how you payin", I explained that my room was booked with points. Again I was met with dead silence except for one constant sound every few seconds of a heavy exaggerated sigh as if I was inconveniencing her so much that she could not put it into words. After messing with the computer for a few minutes, the woman then picked up the phone and dialed, who I can only assume was a manager or another employee, stating "I can't get this guy checked in". They had a quick conversation where the side that I could hear just sounded like the woman at the front desk arguing with the other person "I already tried that, it's not working". At this point nothing has been said to me at all, other than the original "how you payin". The call ends just kind of abruptly with no "ok, or thanks, or bye", and we go back to silence with the occasional heavy sigh. After standing there with no communication, and counting the 18th sigh, I decided that I would leave. I asked for my ID back and left. I slept in my truck after driving another 5 hours down the road. As I was pulling out of the hotel someone was walking up to the office which might have been the person that was called but, I wouldn't know as nothing was said to me at all in regards to " I'm sorry, I'm having trouble getting you checked in, I have someone coming to help" nothing, just silence with a side of exaggerated sighs. I recommend a few things to the incompetent twit you have working the desk overnight. First, Learn some communication skills. Greet your customers. If something is not working, apologize to the customer and explain it to them. Lastly, don't just stand there and continuously sigh, that just makes people angry. If you don't like your job, quit and find another!!
I travel to Terre Haute weekly and sometimes stay overnight. I previously had stayed at another hotel closer to the interstate, not knowing about this property until driving by. Although this hotel is older and in need of a remodel, my room was clean, the bed comfortable, the staff friendly and helpful, and the coffee kept full in the lobby. I did not go to breakfast, so I’m not sure what was available. In all, I would stay again, the savings on my room over the other place being the biggest factor.
This was booked through Hotwire, Hot Deal, no name until booked, 2.5 stars- I was surprised that this hotel was rated 2.5 stars- it is not. The rooms are tired, the bathroom had a sink that appeared to be ready to fall off, the towels were somewhat dingy and threadbare, but laundered, at least. Minimal amenities in the room. I was happy that it was only one night. They need to upgrade this hotel. Make it a last resort, there are better hotels around the same price. Beware of the Priceline mystery hotel-
I reserved two rooms online and traveled 4 hours only to be told that they did not have the rooms I reserved. There were 8 people just sitting around in the lobby and I felt that my personal information would be compromised so I left. I'm from Chicago but traveled from Tennessee and luckily knew my way around and went up the street to the wonderful Days Inn. Who manages this place? Is this a boarding house, or an apartment complex because it is not a hotel.
I stayed for a week and had no problems the employees were very helpful and friendly the front desk was also very friendly and helpful they helped me get around town to places I've never been I just want to say thank you to all of the employees at the Rodeway Inn and to the management you guys did a wonderful job and keep it up
It has been quite a while since I stayed in a motel. I visit a friend every few months at the federal prison and this time Marriot along with everything was full. It was cheap and a place to lay your head. Not the cleanest room I have been in. I was surprised that the room had a microwave and Refrigerator but no hair dryer?? It gave me a place to sleep but nothing more. Unless there is another event that makes every other place occupied, I would not stay there again
Dirty, stinky, and dangerous !!! There was a literal death trap in our room of broken outlets, many things plugged in, and extension cords besides that !! The property, in general is just disgusting - cigarette butts all over, rooms not cleaned, stains on the sheets - I wish I had known..... I could write about every horrible thing, but there are literally too many. Don't stay here !!
I used a site that tells you your hotel after you paid for it. Listing said a $48 which was suppose to be a 42% savings. I guess they mean for the area not the hotel because I could rent a room for same price if I walked in off street. I am not sure how much the permanent "guests"/residents pay. The picture provided forget the guy sitting outside rolling his own cigarettes. The offered me a smoking room which I didn't even think was legal anymore. I did take a look at the room just out of curiosity and it was bad. Bathroom light and fan came on when I opened the door (short in wiring ?) not sure. We left and did not stay here, for comfort and piece of mind we went and rented another room at a quality hotel and I just had to swallow the loss of the $ for this place. I would avoid this place at all costs unless you are down on your luck and looking for a place to live that will keep you off the streets.
This place should have been torn down years ago. It sits very close to traffic. It seems to draw a somewhat seedy crowd. It is not well maintained. The first room we were given smelled very smoky. The lobby felt like it was enclosed in bars (but it wasn't). The Internet was poor. The rate wasn't as cheap as the facility. A couple of pluses: The clerk was polite, albeit unkempt. The bed was comfortable and since the a/c drowned out the traffic we did sleep surprisingly well. The story of how and why we ended up there is a long one. I am not a fussy traveler, but I would not go back and would be very careful before ever thinking about staying at another Rodeway Inn.
Rodeway Inn places you within a leisurely stroll of Indiana State University and Vigo County Public Library. This 50-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
All of Rodeway Inn's 50 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free newspapers. Guests can expect to find free WiFi and TVs with satellite channels. Other standard amenities include desks and free toiletries.
Guests of Rodeway Inn enjoy free WiFi in public areas, free newspapers, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.