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Hotel Casa Real del Café

3.5 star property
Colonial inn with a 24-hour front desk and a coffee shop
VIP Access

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Photo gallery for Hotel Casa Real del Café

1 bedroom, individually decorated, individually furnished, desk
Junior Studio Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Front of property
Interior
Junior Studio Suite | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Zamora 58, Col. Centro, Coatepec, VER, 91500
  • Cerro de Culebra
    ‪3 min walk‬
  • Coatepec Market
    ‪7 min walk‬
  • Texin Events Coatepec
    ‪2 min drive‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪27 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Twin Beds | 1 bedroom, individually decorated, individually furnished, desk

Basic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Robusta Loft)

Junior Suite (Robusta Loft) | 1 bedroom, individually decorated, individually furnished, desk

Junior Suite (Robusta Loft)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, individually decorated, individually furnished, desk

Junior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Double Beds (Típica Loft)

Junior Studio Suite, 2 Double Beds (Típica Loft) | 1 bedroom, individually decorated, individually furnished, desk

Junior Studio Suite, 2 Double Beds (Típica Loft)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Bathtub (Caturra Master Suite)

Suite, Bathtub (Caturra Master Suite) | 1 bedroom, individually decorated, individually furnished, desk

Suite, Bathtub (Caturra Master Suite)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Junior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Queen Beds (Típica Loft)

Junior Studio Suite, 2 Queen Beds (Típica Loft) | 1 bedroom, individually decorated, individually furnished, desk

Junior Studio Suite, 2 Queen Beds (Típica Loft)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | 1 bedroom, individually decorated, individually furnished, desk

Junior Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Studio Suite, Balcony

1 bedroom, individually decorated, individually furnished, desk

Junior Studio Suite, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Coatepec

Hotel Casa Real del Café places you next to Cerro de Culebra and Cascada Bola de Oro. This 3.5-star inn has 17 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
View more Inns in CoatepecOpens in a new window

What's nearby

  • Cerro de Culebra - 3 min walk - 0.2 miles
  • Cascada Bola de Oro - 3 min walk - 0.2 miles
  • Coatepec Market - 7 min walk - 0.4 miles
  • Hidalgo Park - 7 min walk - 0.4 miles
  • Texin Events Coatepec - 2 min drive - 0.7 miles

Getting around

  • Xalapa Station - 26 min drive
  • General Heriberto Jara Intl. Airport (VER) - 114 min drive

Restaurants

  • ‪Coco Fish - ‬5 min walk
  • ‪La Beata - ‬3 min walk
  • ‪Casa Mercado Museo del Mole - ‬3 min walk
  • ‪Chéjere Café - ‬5 min walk
  • ‪La Lola - ‬3 min walk

About this property

Hotel Casa Real del Café

Colonial inn with a 24-hour front desk and a coffee shop
Guests of Hotel Casa Real del Café enjoy free WiFi in public areas, a terrace, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include fans, phones, and ironing boards.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 250 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Antiguo Beneficio

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 250 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Casa Real Café Coatepec
Hotel Casa Real Café
Casa Real Café Coatepec
Casa Real Café
Hotel Casa Real del Café Inn
Hotel Casa Real del Café Coatepec
Hotel Casa Real del Café Inn Coatepec

Frequently asked questions

Are free cancellation options available at Hotel Casa Real del Café?

Hotel Casa Real del Café provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Hotel Casa Real del Café?

This inn is located in Coatepec, just steps from Cerro de Culebra and Cascada Bola de Oro, and within a short walk of Coatepec Market. You'll also find Parque Miguel Hidalgo and Hidalgo Park less than a mile away.

Is there parking available at Hotel Casa Real del Café?

Yes, self parking is offered for free at the inn.

Does Hotel Casa Real del Café feature a casino?

No, Hotel Casa Real del Café doesn't have a casino.

Is there an indoor pool at Hotel Casa Real del Café?

No, there is no indoor pool at this inn.

What do couples enjoy most about Hotel Casa Real del Café?

At this boutique inn, couples will appreciate amenities like a restaurant and a terrace plus some guestrooms include city views.

Does Hotel Casa Real del Café have a hot tub?

No, there isn't a spa tub at this inn.

Does Hotel Casa Real del Café have a restaurant that serves breakfast?

Yes, Hotel Casa Real del Café serves a cooked-to-order breakfast for a surcharge each morning at El Antiguo Beneficio.

Does Hotel Casa Real del Café allow pets to stay free of charge?

No, pets aren't allowed at Hotel Casa Real del Café.

Are there connecting rooms at Hotel Casa Real del Café?

No, there aren't connecting guestrooms at this inn.

How close is the airport from Hotel Casa Real del Café?

The closest major airport to Hotel Casa Real del Café is Xalapa, Veracruz (JAL-El Lencero), which is 15.5 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Hotel Casa Real del Café?

Yes, some guestrooms at Hotel Casa Real del Café offer a balcony and may feature city views.

Hotel Casa Real del Café Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 326 reviews
Rating 8 - Good. 89 out of 326 reviews
Rating 6 - Okay. 30 out of 326 reviews
Rating 4 - Poor. 15 out of 326 reviews
Rating 2 - Terrible. 11 out of 326 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vianey no

Liked: Staff & service, property conditions & facilities, room comfort

Ruido

Bueno pero mucho ruido de afuera que se escuchaba en la habitación
Stayed 1 night in Mar 2025

4/10 Poor

Eduardo

Traveled with group
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Juan manuel

Stayed 1 night in Jan 2025

6/10 Okay

Daryl

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was ok
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Spacious

We had a great stay at Casa del Cafe Real. Staff was super friendly and Hotel was very clean in a good area of town, a few blocks from the main square. Only cons would be that the shower head had a small leak(drop nonstop) and the rooms are very spacious but with no place to seat. A small couch pr couple pf chairs to seat would be great! 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cuando uno lee "VIP" se imagina una habitación por encima del promedio, sin embargo está debajo del promedio, ni siquiera hay cafetera para prepararse nada, te dicen que tienes servicio a la carta includo pero el horario de la cocina es limitado. No vale lo pagamos. No lo recomiendo.
Stayed 1 night in Nov 2024

10/10 Excellent

Ada Laura Luna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho quedarme ahí, lo volveré a escoger si regreso a Coatepec. Muy linda la atención de todo el personal, sobre todo en el desayuno. Muy rico, por cierto.
Stayed 3 nights in Nov 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Se escuchan ruidos al lado, como si estuvieran trabajando en una construcción durante la noche
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good!!!
Stayed 1 night in Oct 2024

6/10 Okay

Juan Guillermo

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The attitude of the lady manager of the 2nd shift was not so good. She doesn´t understand the meaning of try ALWAYS to please the guests as much as you can and make them feel comfortable. Especially if they buy 12 nights in a hotel, especially if they are older adults and especially if they want or ask for things that do not affect the hotel. It is incredible to keep discusing with this lady at 9 PM if I can get 2 empty glasses per room (That is 8 rooms) answering that if each one of the 4 major adults has to go to the front desk to request for their 2 emty glasses because the rules of the hotel is not to put glasses in the room. Never had the possibility to use the empty (not in use) dining room because those are the rules. RIDICULOUS. I love the hotel and the breakfast but I will not recomend this hotel to my friends. Water temperature in the shower is impossible to get unless you know the code to get it.
Stayed 3 nights in Oct 2024

6/10 Okay

Alexandre

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Stayed 2 nights in Jun 2024

10/10 Excellent

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy grato hotel y excelente el personal

Todo excelente salvo la falta de aire acondicionado, es raro tener tanto calor en Coatepec pero creo que si lo tienen que considerar…
Stayed 1 night in May 2024

10/10 Excellent

yannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍
Stayed 2 nights in May 2024

4/10 Poor

Jose

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room had a stuffy smell. The bed felt as if it was made of stone. You could hear all the noise from the other rooms. We asked to change rooms when we first arrived due to the stuffy smell and they would not accommodate due being in the room for 20 minutes.
Stayed 1 night in Apr 2024

10/10 Excellent

DAVID S

Stayed 1 night in Mar 2024

10/10 Excellent

DAVID S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well maintained house of yore, it will make you feel as if you've travelled back in time
Stayed 1 night in Apr 2024

10/10 Excellent

YOLANDA

Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Apr 2024

2/10 Terrible

Ricardo

Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect. I’m totally happy to this point. It’s a little walk from the center, but helps to keep it quiet. Great room, strong and stable internet. Large bathroom, strong shower, hot water. Don’t know about breakfast yet as just arrived this afternoon. Staff is great!
Stayed 1 night in Mar 2024

6/10 Okay

Eric, Alvaro Obregon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel, clean and quiet. The breakfast from the menu was good and affordable. Only problem was we didn't feel welcome when we arrived. We showed up a couple of hours before the time of check-in and I asked politely if there was a place where I could have a Zoom meeting. The guy at the front desk was not nice (although not rude either) and told me I could use the comedor area. WiFi connection was terrible and in the end I had to give up on the meeting. In addition, they didn't offer to take care of our luggage while the room was ready, neither they offer to help with our luggage once the room was ready.
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me pareció un bonito y agradable hotel, muy buena ubicación
Stayed 1 night in Feb 2024