Alua Tenerife

Choose dates to view prices

Minibar, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Pet friendly
Free WiFi
Restaurant
Air conditioning

Explore the area

Antonio Ruiz Álvarez, 7, Puerto de la Cruz, Canary Islands, 38400

Place, Garden Beach
‪5 min walk‬
Place, Loro Park
‪7 min walk‬
Place, Plaza del Charco
‪14 min walk‬
Airport, Tenerife (TFS-Tenerife South)
‪73 min drive‬

Room options

Standard Double Room (2 Adults)

344 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Double Room (3 Adults)

344 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed
Free WiFi

Double Room (1 Adult)

344 sq ft
Sleeps 1
1 Twin Bed
Free WiFi

Double Room, Pool View (1 Adult)

344 sq ft
Sleeps 1
1 Twin Bed
Free WiFi

Double Room, Pool View (2 Adults + 1 Child)

344 sq ft
Sleeps 3
1 Twin Bed OR 1 Double Sofa Bed
Free WiFi

Standard Double Room, Pool View (2 Adults)

Wonderful

344 sq ft
Sleeps 2
2 Twin Beds
Free WiFi

Double Room, Ocean View (1 Adult)

Ocean view
344 sq ft
Sleeps 1
1 Twin Bed
Free WiFi

Double Room, Ocean View (2 Adults + 1 Child)

Very good

Ocean view
344 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
Free WiFi

Suite (2 Adults)

431 sq ft
Sleeps 2
2 Twin Beds
Free WiFi

Suite (2 Adults + 1 Child)

431 sq ft
Sleeps 3
1 Twin Bed OR 1 Double Sofa Bed
Free WiFi

Suite (2 Adults + 2 Children)

431 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

Suite (3 Adults)

431 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed
Free WiFi

Suite (3 Adults + 1 Child)

431 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

My Favorite Club Suite (2 Adults)

431 sq ft
Sleeps 2
2 Twin Beds
Free WiFi

My Favorite Club Suite (2 Adults + 1 Child)

431 sq ft
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed
Free WiFi

My Favorite Club Suite (2 Adults+2 Children)

431 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

My Favorite Club Suite (3 Adults + 1 Child)

431 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

My Favorite Club Suite (3 Adults)

431 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed
Free WiFi

Double Room, Ocean View (2 Adults)

Ocean view
344 sq ft
Sleeps 2
2 Twin Beds
Free WiFi

Double Room, Ocean View (My Favorite Club) (2 Adults)

Ocean view
344 sq ft
Sleeps 2
2 Twin Beds
Free WiFi

Double Room, Ocean View (My Favorite Club) (3 Adults)

Ocean view
344 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed
Free WiFi

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Ocean view
344 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
Free WiFi

Standard Double Room, Pool View (3 Adults)

344 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Double Room, Ocean View (3 Adults)

Ocean view
344 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Suite (1 Adult)

Garden view
431 sq ft
Sleeps 1
2 Twin Beds
Free WiFi

Double Room, Ocean View (My Favorite Club) (1 Adult)

Sea view
344 sq ft
Sleeps 1
2 Twin Beds
Free WiFi

My Favorite Club Suite (1 Adult)

Garden view
431 sq ft
Sleeps 1
2 Twin Beds
Free WiFi

Apartment, 1 Bedroom (1 Adult)

Garden view
431 sq ft
1 bedroom
Sleeps 1
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Apartment, 1 Bedroom (2 Adults)

Garden view
431 sq ft
1 bedroom
Sleeps 2
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Apartment, 1 Bedroom (2 Adults + 1 Child)

Garden view
431 sq ft
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Apartment, 1 Bedroom (2 Adults + 2 Children)

Garden view
431 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Garden view
431 sq ft
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Garden view
431 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Double Standard

Sleeps 3
1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
Free WiFi

Duplex (1 Adult)

Garden view
1 bedroom
Sleeps 1
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Duplex (2 Adults)

1 bedroom
Sleeps 2
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Duplex (3 Adults)

1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

Duplex (4 Adults)

1 bedroom
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed
Free WiFi

About the neighborhood

Puerto de la Cruz

Garden Beach is within a 5-minute walk of Alua Tenerife while other popular sites like Plaza del Charco are within a 15-minute stroll. This 422-room, 4-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

Garden Beach - 5 min walk - 0.3 miles
Loro Park - 7 min walk - 0.4 miles
Tenerife Beaches - 7 min walk - 0.4 miles
Plaza del Charco - 14 min walk - 0.8 miles
Taoro Park - 17 min walk - 0.9 miles

Getting around

Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

‪Quiosco Playa Jardín - ‬5 min walk
‪Patio del Loro - ‬19 min walk
‪Bar Corona - ‬2 min walk
‪Tasca El Lagar - ‬6 min walk
‪Cafetería Bahía Chiripa - ‬1 min walk

About this property

Alua Tenerife

Alua Tenerife features 2 outdoor pools, a children's pool, and a gym. For transportation, you can make use of an airport shuttle, as well as an area shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Other amenities include balconies, refrigerators, and minibars.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Spa
Free WiFi
Restaurant

$137 nightly

Jun 14 - Jun 15

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge) up to 500 m
Bus station shuttle (surcharge)
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

2 bars/lounges
3 restaurants
A poolside bar

Things to do

2 outdoor pools
Arcade/game room
Bicycle rentals
Children's pool
Concerts/live shows
Fitness classes
Free children's club
Games
Gym
Mini golf
Mountain biking
Personal motorized watercraft
Playground
Sailing
Sauna
Scuba diving
Shopping
Surfing/bodyboarding
Table tennis
TV in common areas

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Grocery/convenience store
In-room refrigerator
Laundry facilities
Mini golf
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms

Outdoors

Garden
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

2 treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bus station shuttle
Elevator
Handrails in stairways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
5 floors
At least 80% lighting from LEDs
Banquet hall
Built in 1996
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reception hall
Reusable cups
Smoking not allowed
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

40-inch smart TV with satellite channels

Food and drink

Electric kettle
Minibar
Refrigerator
Room service

Air conditioning
Desk
Energy-saving switches in guestrooms
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for EUR 20.0 per pet, per night
Dogs only
1 total (22 lbs is the maximum weight per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: EUR 20.0 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Turquesa

Hotel Turquesa Playa

Turquesa Playa

Turquesa Playa Hotel

Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz

Gran Turquesa Playa Hotel

Hotel Gran Turquesa Playa Puerto de la Cruz

Hotel Gran Turquesa Playa

Gran Turquesa Playa Puerto de la Cruz

Gran Turquesa Playa

Alua Tenerife Hotel

Hotel Gran Turquesa Playa

Alua Tenerife Puerto de la Cruz

Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Are there all-inclusive rates at Alua Tenerife?

Alua Tenerife has all inclusive rates that come with all meals included.

Are free cancellation options available at Alua Tenerife?

Alua Tenerife provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Alua Tenerife?

This hotel in Puerto de la Cruz is within a 10-minute walk of Tenerife Beaches, Garden Beach, and San Felipe Castle. You'll also find Plaza del Charco and Taoro Park less than a mile away.

Is there parking available at Alua Tenerife?

Yes, there is wheelchair-accessible parking available.

Does Alua Tenerife include a casino?

No, Alua Tenerife doesn't have a casino.

Will I find an indoor pool at Alua Tenerife?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Alua Tenerife?

There are plenty of amenities for couples at this hotel, including 3 restaurants, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Alua Tenerife?

No, but this hotel does have a sauna.

Does Alua Tenerife feature a restaurant that includes a breakfast menu?

No, Alua Tenerife doesn't have a restaurant that serves breakfast.

Will Alua Tenerife allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Alua Tenerife for a fee of EUR 20.0 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Alua Tenerife?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Alua Tenerife?

The closest major airport to Alua Tenerife is Santa Cruz de Tenerife (TFN-Tenerife North), which is 18.3 mi away (34 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.1 mi away.

Are there rooms with balconies at Alua Tenerife?

Yes, every guestroom at Alua Tenerife comes with a balcony and some offer ocean and garden views.

Does Alua Tenerife offer wedding services?

Take advantage of the wedding venue at Alua Tenerife if you plan to say "I do" during your trip.

Alua Tenerife Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Verified

8/10 Good

Ruth Sagredo

Sep 6, 2024

Liked: Staff & service, amenities, property conditions & facilities

Nada en especial, todo correcto

Stayed 5 nights in Sep 2024

Verified

6/10 Okay

Helmut

Oct 24, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.

Verified

6/10 Okay

Thomas

Jul 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.

Stayed 8 nights in Jul 2023

Verified

8/10 Good

maria jose

May 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra

Stayed 1 night in May 2023

Verified

8/10 Good

Laura

Apr 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.

Stayed 2 nights in Apr 2023

Verified

10/10 Excellent

Håkan Bertil

Mar 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

10 poäng. Håkan Fotö

Stayed 7 nights in Mar 2023

Verified

4/10 Poor

Enrique

Dec 5, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.

Stayed 1 night in Dec 2020

Verified

2/10 Terrible

ramon

Nov 22, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas

Stayed 1 night in Nov 2020

Verified

10/10 Excellent

JOSE ARSENIO

Nov 17, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez

Stayed 1 night in Nov 2020

Verified

8/10 Good

Verified traveler

Nov 12, 2020

Liked: Cleanliness

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)

Stayed 3 nights in Nov 2020

Verified

8/10 Good

Verified traveler

Sep 14, 2020

Liked: Cleanliness, room comfort

Disliked: Staff & service

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación

Stayed 2 nights in Sep 2020

Verified

8/10 Good

Ruben

Sep 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi de pago

Stayed 7 nights in Aug 2020

Verified

10/10 Excellent

David

Aug 25, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.

Stayed 3 nights in Aug 2020

Verified

8/10 Good

Sandra

Aug 24, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.

Stayed 2 nights in Aug 2020

Verified

8/10 Good

Darwin

Aug 13, 2020

Liked: Staff & service, amenities

El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.

Stayed 5 nights in Aug 2020

Verified

8/10 Good

Elena

Aug 12, 2020

Liked: Cleanliness, staff & service, amenities

El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.

Stayed 6 nights in Aug 2020

Verified

6/10 Okay

Ursula

Aug 2, 2020

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien

Stayed 4 nights in Jul 2020

Verified

2/10 Terrible

Nicusor

Jul 15, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning

Stayed 1 night in Jul 2020

Verified

10/10 Excellent

Sebastian

Jul 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.

Widok z pokoju na ocean z pierwszego piętra

Stayed 7 nights in Jul 2020

Verified

10/10 Excellent

CANDELARIA

Jul 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE

Stayed 2 nights in Jul 2020

Verified

10/10 Excellent

Rafael

Mar 1, 2020

Liked: Staff & service, amenities, property conditions & facilities

Todo muy bueno excelente exuberante muy comunicativo nota 1000

Stayed 2 nights in Feb 2020

Verified

2/10 Terrible

Marianne

Feb 24, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms!

There was no room! We booked the rooms, but there was no rooms available!

Stayed 1 night in Feb 2020

Verified

8/10 Good

Irén Judit

Nov 10, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Tiszta, kényelmes szobák, part közeli, remek szállás

Stayed 3 nights in Nov 2019

Verified

6/10 Okay

linda

Oct 19, 2019

Disliked: Property conditions & facilities, room comfort

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino

Stayed 2 nights in Oct 2019

Verified

6/10 Okay

jose andres

Sep 30, 2019

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial

Stayed 1 night in Sep 2019

Alua Tenerife

Choose dates to view prices

Photo gallery for Alua Tenerife

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room (2 Adults)

Standard Double Room (2 Adults)

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Double Room (3 Adults)

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Double Room (1 Adult)

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Double Room, Pool View (1 Adult)

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Double Room, Pool View (2 Adults + 1 Child)

View all photos for Standard Double Room, Pool View (2 Adults)

Standard Double Room, Pool View (2 Adults)

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Double Room, Ocean View (1 Adult)

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

Double Room, Ocean View (2 Adults + 1 Child)

View all photos for Suite (2 Adults)

Suite (2 Adults)

View all photos for Suite (2 Adults + 1 Child)

Suite (2 Adults + 1 Child)

View all photos for Suite (2 Adults + 2 Children)

Suite (2 Adults + 2 Children)

View all photos for Suite (3 Adults)

Suite (3 Adults)

View all photos for Suite (3 Adults + 1 Child)

Suite (3 Adults + 1 Child)

My Favorite Club Suite (2 Adults)

My Favorite Club Suite (2 Adults + 1 Child)

My Favorite Club Suite (2 Adults+2 Children)

My Favorite Club Suite (3 Adults + 1 Child)

My Favorite Club Suite (3 Adults)

View all photos for Double Room, Ocean View (2 Adults)

Double Room, Ocean View (2 Adults)

Double Room, Ocean View (My Favorite Club) (2 Adults)

Double Room, Ocean View (My Favorite Club) (3 Adults)

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

View all photos for Standard Double Room, Pool View (3 Adults)

Standard Double Room, Pool View (3 Adults)

View all photos for Double Room, Ocean View (3 Adults)

Double Room, Ocean View (3 Adults)

View all photos for Suite (1 Adult)

Suite (1 Adult)

Double Room, Ocean View (My Favorite Club) (1 Adult)

My Favorite Club Suite (1 Adult)

View all photos for Apartment, 1 Bedroom (1 Adult)

Apartment, 1 Bedroom (1 Adult)

View all photos for Apartment, 1 Bedroom (2 Adults)

Apartment, 1 Bedroom (2 Adults)

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child)

Apartment, 1 Bedroom (2 Adults + 1 Child)

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children)

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

View all photos for Double Standard

Double Standard

View all photos for Duplex (1 Adult)

Duplex (1 Adult)

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Duplex (2 Adults)

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Duplex (3 Adults)

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Duplex (4 Adults)

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About the neighborhood

Puerto de la Cruz

What's nearby

Getting around

Restaurants

About this property

Alua Tenerife