Palm Hotel

3.5 star property

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Executive Single Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters
Reception
Balcony
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202
  • Place, Plaza de Armas de Tarapoto
    ‪3 min walk‬
  • Place, Museo Regional
    ‪3 min walk‬
  • Place, Takiwasi Center
    ‪10 min walk‬
  • Airport, Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪5 min drive‬

Room options

Executive Studio Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Single Room, Non Smoking, City View

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Large Twin Bed and 1 Queen Bed

Standard Single Room, Accessible

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Tarapoto

Plaza de Armas de Tarapoto is within a 5-minute walk of Palm Hotel while other popular sites like Takiwasi Center are within a 15-minute stroll. This 3.5-star hotel has 20 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace. It's connected to a shopping center in central Tarapoto and also close to Tarapoto National University of San Martin.

What's nearby

  • Plaza de Armas de Tarapoto - 3 min walk - 0.2 miles
  • Museo Regional - 3 min walk - 0.2 miles
  • Takiwasi Center - 10 min walk - 0.6 miles
  • Tarapoto National University of San Martin - 4 min drive - 2.2 miles
  • Taytamaki Viewpoint - 10 min drive - 3.1 miles

Getting around

  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 13 min drive

Restaurants

  • ‪Hotel Nila's - ‬4 min walk
  • ‪El Pollo Marino - ‬4 min walk
  • ‪La Patarashca Restaurant - ‬1 min walk
  • ‪Suchiche Café & Bar - ‬1 min walk
  • ‪Doña Zully - ‬1 min walk

About this property

Palm Hotel

Guests of Palm Hotel enjoy a rooftop terrace, free WiFi in public areas, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 20 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and a terrace.
43-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Sitting areas, private yards, and minibars are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 43-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 14 2024 to April 18 2026 (dates subject to change).

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PEN 20 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20604051950

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto

Frequently asked questions

Is a free cancellation option available at Palm Hotel?

Palm Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Palm Hotel?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Palm Hotel on May 4, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Palm Hotel?

This hotel is located in Tarapoto and just steps from Plaza de Armas de Tarapoto and Museo Regional. Taytamaki Viewpoint is also within a driving distance of 3.2 mi.

Is parking available on site at Palm Hotel?

Yes, there is a carport.

Does Palm Hotel feature a casino at the property?

No, Palm Hotel doesn't have a casino.

Is there an indoor pool at Palm Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Palm Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does Palm Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palm Hotel have a restaurant with a breakfast menu?

Yes, Palm Hotel serves free continental breakfast each morning from its restaurant.

Does Palm Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palm Hotel.

Does Palm Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Palm Hotel?

The closest major airport to Palm Hotel is Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes), which is 2.8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Palm Hotel?

No, you won't find guestrooms with balconies at Palm Hotel.

Palm Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Paula

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not kind and wifi never works in any floor.
Stayed 1 night in Oct 2022

10/10 Excellent

Pedro, lima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

José Deison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Stayed 4 nights in Dec 2021

10/10 Excellent

Melinda

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Pienso que el hotel debería de estar más atento a sus huéspedes
Stayed 1 night in Jul 2021