I checked in to a dirty room. The guy at the front desk was rude. When we explained the room conditions and asked if the room had been properly cleaned, especially being in a pandemic, he was very sarcastic in answering our questions. We decided to check out about 2 hours into our stay, we requested a refund. Today I get up to find out that Staybridge decided not refund my stay, which means staying there fir 2 hours cost me a 2 night stay…they wouldn’t even refund my other days I was scheduled to stay. I wouldn’t recommend this place to the devil if he needed a place on earth to stay.
Everything was good with my stay. The outside area out back could have been cleaner. The seat in the walk in shower was broken.
I didn't like the house cleaning in taking care of my room
I never knew there is a daily fee to park. That was an unpleasant surprise. This area is very underpopulated with lots of space and available parking. Highway robbery !!
Great location for where i was working. I did not like paying $10 a nite to park however
The only thing I didn't like about this property is that they had a nightly parking fee of $10.85... As if you had the choice to park elsewhere.
Quiet and clean. Quick ride to ampitheatre. 20 minutes to Busch gardens. Good breakfast
The fully furnished studio was more than I expected for the price I paid, anything I needed for an extended stay was provided. Nice quite location on the outskirts of down town Tampa. The only downfall was the noisy ac unit and noisy ice maker.
Nice place, nothing to complain about. If we return to area, will stay again.
The staff member that checked me in was very friendly!
My family and I needed a hotel to stay at for a night before returning home from our trip. We were happy with the online reviews and the price. The people at the desk were great. I called up because I knew we would be checking in late, and it is a good thing I did because Orbitz messed up my name on the reservation. When we got there our room was ready and parking advice was given which was helpful. The rooms had everything one could want, but no coffee for the coffee maker, but they usually have free coffee in the lobby, unless you are getting up at 4:30 a.m. for a flight. We had to use the pull out sofa for our kids, and my only complaint was that there was crumbs and full pieces of combos under the sofa cushions, which was pretty disgusting. All in all it was fine for a night, and would be convenient for longer since it had a full kitchen, but wasn't needed for our short stay.
We arrived to a friendly staff but first night we had a leaky shower & husband spotted a roach. Next day I spotted a roach in hallway & staff cooking the complimentary breakfast in a microwave was very unappealing. That staff was sloppy & rude. I would not stay at this location again.
Hotel was very quiet and the staff very friendly. Breakfast buffet fit all needs. A few more healthy choices would be nice. Pool hours were great. However would improve the vacuuming of the pool to more often
Tournament Sportsplex of Tampa Bay is within 2 miles (3 km) of Staybridge Suites Tampa East - Brandon, an IHG Hotel while other popular attractions such as Florida State Fairgrounds are within 3 miles (5 km). This 100-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:30 AM to 9:30 AM.
Guests can expect 32-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Kitchens, washers/dryers, and sofa beds are also standard.
Guests staying at Staybridge Suites Tampa East - Brandon, an IHG Hotel enjoy a gym, free WiFi in public areas, and a spa tub. Self parking is offered for USD 10.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
I checked in to a dirty room. The guy at the front desk was rude. When we explained the room conditions and asked if the room had been properly cleaned, especially being in a pandemic, he was very sarcastic in answering our questions. We decided to check out about 2 hours into our stay, we requested a refund. Today I get up to find out that Staybridge decided not refund my stay, which means staying there fir 2 hours cost me a 2 night stay…they wouldn’t even refund my other days I was scheduled to stay. I wouldn’t recommend this place to the devil if he needed a place on earth to stay.
Everything was good with my stay. The outside area out back could have been cleaner. The seat in the walk in shower was broken.
I didn't like the house cleaning in taking care of my room
Good day Anonymous, Please allow us to apologize for any inconveniences with housekeeping that you experienced. However, we would like to thank you for taking the time to share your feedback. This feedback will be shared with the team so we can continue to improve our guests' experience. Thank you for staying with us and we certainly hope you give us another chance in the future. V\R, Marc Belmonte General Manager
I never knew there is a daily fee to park. That was an unpleasant surprise. This area is very underpopulated with lots of space and available parking. Highway robbery !!
Thank you for taking a moment to share your experience with us. It is great to see that you enjoyed your overall stay and we appreciate you sharing your feedback in regards to parking. While it appears there are ample parking spaces, majority of those do not belong to the hotel and belong to the property next door. That property does tow any cars that are not part of there company. We understand no one likes to discover unexpected charges. We made sure our parking fees are listed on the property features section of all websites so everyone can make an informed decision before booking. Thank you again for staying with us and I hope we can have the opportunity to welcome you back in the future. Be well,
Great location for where i was working. I did not like paying $10 a nite to park however
Good day Anonymous, We are pleased to read that our facilities and our Team met your expectations during your stay. We do apologize for the inconvenience of the parking, but we were able to verify that the parking fee is posted on all of our websites. Thanks for choosing to stay with us during your trip to the beautiful Tampa Bay area and safe travels! V\R, Marc Belmonte General Manager
The only thing I didn't like about this property is that they had a nightly parking fee of $10.85... As if you had the choice to park elsewhere.
Good day Anonymous, We are pleased to read that our facilities and our Team met your expectations during your stay. We do apologize for the inconvenience of the parking, but we were able to verify that the parking fee is posted on all of our websites. Thanks for choosing to stay with us during your trip to the beautiful Tampa Bay area and safe travels! V\R, Marc Belmonte General Manager
Quiet and clean. Quick ride to ampitheatre. 20 minutes to Busch gardens. Good breakfast
Good day Anonymous, Thank you for choosing to stay with us during your trip to the beautiful Tampa Bay area. We are pleased to learn that our Team and facilities met your expectations. Yes, you are correct! Are location allows guests to take a short drive to multiple destination locations in the area. Safe travels and we hope to see you again! V\R, Marc Belmonte General Manager
Thank you for taking the time to rate our hotel. We are sorry to hear we did not exceed your expectations. Thank you for your feedback and I hope we can have the opportunity to earn your business back in the future. Safe Travels,