10/10 Excellent
Chanyta C.
Oct 12, 2025
Liked: Cleanliness
The Hot tub wasn’t up to par but it’s understandable because of the unexpected cool weather.I just rated lower about the communication with the staff/manager or on call staff because of them referring to the word “ Read” to me as if I couldn’t read.I just think that now days when people are just using written communication; verses speaking directly to potential residents is uncomfortable because all though it’s good to have documentation for reasons we are all sure of; I; however; like to be clear on what is being said or even to be more like a person instead of a dollar sign.I’m a master degree graduate Social Worker who feels that you all could use a little bit more training on people who have mental disabilities where they may need to do less writing and being listened to more.IWas even scared that there was almost a chance that I wouldn’t have a place to stay the night I arrived because I was trying to have a chance to get a few things for my stay,IAlso feel that assuming that ZzI don’t read is wrong and I know that the first thing they say after you choose the place you’re interested in Is bookThen pay,.,,,Nothing about rules …I felt pre judgement from your staff because of the anxiety that I encounter..I was even told not to let that show before ZI get there because it wasn’t exceptable ( this was stated in one way or another by Antonia)So why a lot of my stay was good You all treated me like I was a bother for asking questions.That’s not right.TY!
Chanyta C.
Stayed 3 nights in Oct 2025