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JR Hotel Clement Takamatsu

3.5 star property

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Photo gallery for JR Hotel Clement Takamatsu

Bar (on property)
Exterior
Crown Suite, Non Smoking (58 sqm) | View from room
Crown Suite, Non Smoking (58 sqm) | Living area | LED TV, pay movies
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-1 Hamanocho, Takamatsu, Takamatsu, Kagawa, 760-0011
  • Place, Takamatsu Castle
    ‪6 min walk‬
  • Place, Takamatsu Port
    ‪6 min walk‬
  • Place, Takamatsu Marugamemachi Shopping Street
    ‪7 min walk‬
  • Airport, Takamatsu (TAK)
    ‪25 min drive‬

Room options

View all photos for Clement Double Room - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Clement Double Room - Non-Smoking

  • Sleeps 2

View all photos for Clement Twin Room - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Clement Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Crown Suite

Premium bedding, down comforters, in-room safe, desk

Crown Suite

  • Sleeps 2

View all photos for Deluxe Single Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Deluxe Single Non-Smoking

  • Sleeps 2

View all photos for Standard Japanese Style Room for 5 People - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Japanese Style Room for 5 People - Non-Smoking

  • Sleeps 5

View all photos for Standard Single Non - Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Single Non - Smoking

  • Sleeps 1

View all photos for Hollywood Deluxe Twin Room - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Hollywood Deluxe Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Royal Suite

Premium bedding, down comforters, in-room safe, desk

Royal Suite

  • Sleeps 2

View all photos for Deluxe Corner Twin Room - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Deluxe Corner Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Japanese Style - Non-Smoking

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Japanese Style - Non-Smoking

  • Sleeps 3

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking (17㎡)

Premium bedding, down comforters, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Non Smoking (17㎡)

9.0 out of 10
Wonderful
(26 reviews)
  • Partial ocean view
  • 182 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (24㎡)

Premium bedding, down comforters, in-room safe, desk

Standard Double Room, 1 Queen Bed, Non Smoking (24㎡)

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite, Non Smoking (58 sqm)

Crown Suite, Non Smoking (58 sqm) | Premium bedding, down comforters, in-room safe, desk

Crown Suite, Non Smoking (58 sqm)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Traditional Room, Non Smoking (Japanese Style) (60 sqm)

Traditional Room, Non Smoking (Japanese Style) (60 sqm) | Premium bedding, down comforters, in-room safe, desk

Traditional Room, Non Smoking (Japanese Style) (60 sqm)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Twin Room, Non Smoking (High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking (High Floor)

9.4 out of 10
Exceptional
(19 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Clement Twin Room, Non Smoking (32 sqm)

Clement Twin Room, Non Smoking (32 sqm) | Premium bedding, down comforters, in-room safe, desk

Clement Twin Room, Non Smoking (32 sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking (19㎡)

Premium bedding, down comforters, in-room safe, desk

Deluxe Single Room, 1 Double Bed, Non Smoking (19㎡)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking (24㎡)

Premium bedding, down comforters, in-room safe, desk

Economy Double Room, Non Smoking (24㎡)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Clement Double Room, Non Smoking (32 sqm)

Premium bedding, down comforters, in-room safe, desk

Clement Double Room, Non Smoking (32 sqm)

9.0 out of 10
Wonderful
(8 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, Non Smoking (78㎡)

Royal Suite, Non Smoking (78㎡) | Premium bedding, down comforters, in-room safe, desk

Royal Suite, Non Smoking (78㎡)

  • City view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Corner (45㎡)

View from room

Deluxe Twin Room, Non Smoking, Corner (45㎡)

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Deluxe Twin Room, Non Smoking (39 sqm)

Hollywood Deluxe Twin Room, Non Smoking (39 sqm) | Premium bedding, down comforters, in-room safe, desk

Hollywood Deluxe Twin Room, Non Smoking (39 sqm)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Low Floor) (32 sqm)

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking (Low Floor) (32 sqm)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Compact Twin Room, Non Smoking (23.8 sqm)

View from room

Compact Twin Room, Non Smoking (23.8 sqm)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (2people use) (20 sqm)

Premium bedding, down comforters, in-room safe, desk

Deluxe Single Room, Non Smoking (2people use) (20 sqm)

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Low Floor Standard Twin Room with Extra Bed - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Low Floor Standard Twin Room with Extra Bed - Non-Smoking

  • Sleeps 3

View all photos for Japanese Style Room for 4 People - Non-Smoking

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Japanese Style Room for 4 People - Non-Smoking

  • Sleeps 4

View all photos for Compact Twin Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Compact Twin Non-Smoking

  • Sleeps 2

View all photos for Low Floor Standard Twin Room - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Low Floor Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Small Double Bed Room Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Small Double Bed Room Non-Smoking

  • Sleeps 2

View all photos for Standard Twin High Floor - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin High Floor - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Single Smoking

Premium bedding, down comforters, in-room safe, desk

Deluxe Single Smoking

  • Sleeps 2

View all photos for Standard Double - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Double - Non-Smoking

  • Sleeps 2

About the neighborhood

Takamatsu

Located in Hamano Chō within a 5-minute walk of Takamatsu Port, JR Hotel Clement Takamatsu is within a 15-minute stroll of Setonaikai National Park. The 300 rooms at this 3.5-star hotel include refrigerators, electric kettles, and LED TVs. Centrally located in Takamatsu, the hotel is connected to the convention center, and a short walk from Takamatsu Castle and Kagawa Prefectural Cultural Hall.

What's nearby

  • Takamatsu Castle - 6 min walk - 0.3 miles
  • Takamatsu Port - 6 min walk - 0.3 miles
  • Takamatsu Marugamemachi Shopping Street - 7 min walk - 0.4 miles
  • Kagawa Museum - 8 min walk - 0.5 miles
  • Takamatsu City Museum of Art - 10 min walk - 0.6 miles

Getting around

  • Takamatsu Station - 2 min walk
  • Takamatsu Airport (TAK) - 38 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪shikoku meguru kitchen - ‬3 min walk
  • ‪讃岐ラーメン はまんど 高松駅ビル出張所 - ‬3 min walk
  • ‪立ち喰い寿司 七幸 - ‬3 min walk

About this property

JR Hotel Clement Takamatsu

JR Hotel Clement Takamatsu features free WiFi in public areas, meeting rooms, and a computer station. Self parking is offered for JPY 1400 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this adults-only hotel include laundry facilities, a banquet hall, and a hair salon.
Guests can expect to find LED TVs with satellite channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and free local calls are also standard.

Similar properties

Exterior
JR Clement Inn Takamatsu
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 1,001 reviews
$87 nightly
The price is $97
Apr 5 - Apr 6
JR Clement Inn Takamatsu

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 to 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fiore
  • Fiore
  • Seto
  • Toko
  • Vent

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • 21 buildings
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 20 are not permitted to stay at this adults-only property (only guests 20 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 to 3000 per person
  • Self parking fee: JPY 1400 per night
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 20 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Clement Hotel Takamatsu
Clement Takamatsu
Hotel Clement Takamatsu
Hotel Takamatsu
JR Clement
JR Clement Hotel Takamatsu
JR Clement Takamatsu
JR Hotel Clement
JR Hotel Clement Takamatsu
JR Hotel Takamatsu
Jr Clement Takamatsu Takamatsu
JR Hotel Clement Takamatsu Hotel
JR Hotel Clement Takamatsu Takamatsu
JR Hotel Clement Takamatsu Hotel Takamatsu

Frequently asked questions

Is a free cancellation option available at JR Hotel Clement Takamatsu?

JR Hotel Clement Takamatsu provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JR Hotel Clement Takamatsu?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at JR Hotel Clement Takamatsu on Apr 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near JR Hotel Clement Takamatsu?

This hotel is situated in Hamano Chō, just steps from Takamatsu Port, and within a 10-minute walk of Setonaikai National Park and Takamatsu Castle. You'll also find Takamatsu Marugamemachi Shopping Street and Takamatsu City Museum of Art less than a mile away.

Is parking available on site at JR Hotel Clement Takamatsu?

Yes, parking is offered for JPY 1,400 per night. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does JR Hotel Clement Takamatsu include a casino?

No, JR Hotel Clement Takamatsu doesn't have a casino.

Will I find an indoor pool at JR Hotel Clement Takamatsu?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at JR Hotel Clement Takamatsu?

This adults-only hotel offers many amenities for couples, including in-room massages as well as 4 restaurants and a bar/lounge.

Does JR Hotel Clement Takamatsu have a hot tub?

No, there isn't a spa tub at this hotel.

Does JR Hotel Clement Takamatsu have a restaurant that serves breakfast?

Yes, JR Hotel Clement Takamatsu has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JR Hotel Clement Takamatsu allow pets to stay for free?

No, pets aren't allowed at JR Hotel Clement Takamatsu though service animals are welcome.

Does JR Hotel Clement Takamatsu have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to JR Hotel Clement Takamatsu?

The closest major airport to JR Hotel Clement Takamatsu is Takamatsu Airport (TAK), which is 10.6 mi away (38 minutes by car).

Are there rooms with balconies that I can book at JR Hotel Clement Takamatsu?

No, there aren't any guestrooms at JR Hotel Clement Takamatsu that offer a balcony.

Does JR Hotel Clement Takamatsu have a wedding venue on site?

There are wedding services available at JR Hotel Clement Takamatsu if that's in your vacation plans.

JR Hotel Clement Takamatsu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

TAEHYANG

Traveled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

YEN CHENG

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

HEUNGSHIK

Stayed 3 nights in Dec 2025

10/10 Excellent

Masahito

Stayed 2 nights in Dec 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service
(+) Location, friendly and helpful Staff, early CheckIn, late Checkout, Panasonic Dryer, beautiful Ocean view from Corner Room, clean room including bathtub, waterserver on most floors. (-) Bad Coin Laundry: The 2-in-1 machines fail to dry. Had to use a public Coin Laundry nearby. Amenities: Body Soap is labelled as Body Shampoo, needlessly confusing Will stay again in the near future.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, property conditions & facilities
We loved it so much we stayed another night. Super clean; great staff; lovely breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Seong Yeop

Stayed 1 night in Dec 2025

10/10 Excellent

Eri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I've always stayed at this hotel when I'm in Takamatsu. The location offers the most convenience with a walking distance to the station, the bus stops and many restaurants. The room is super clean and the staff are all kind and professional. The view of the port and the area with a small castle is an added bonus. Highly recommended!
Stayed 1 night in Dec 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities
Everything spotless, great hotel. I should have stayed longer!
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

great
Stayed 4 nights in Nov 2025

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
Location, building, and room all great
Stayed 2 nights in Nov 2025

6/10 Okay

soonyong

Stayed 1 night in Nov 2025

6/10 Okay

lily

Stayed 1 night in Nov 2025

10/10 Excellent

shumei

Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
I’ve stayed at JR Clemens Hotel four times through the years, and the hotel keeps getting better! The staff spoke okay English during check-in, it was easy to buy (excellent!) breakfast for just one of our days and the room was fresh and suited our needs perfectly. We had some kind of deluxe standard room with great beds, okay amount of space and good tea and coffee. Only downside was that we only were on the seventh floor and thus did not get one of the amazing view that you can get if you are higher up. I would like to add that the breakfast was the best ones I have had in Japan, and that it has improved a lot during recent years. I am a vegetarian and could more than eat my fill. Especially appreciated the varm pancakes and the soft serve ice cream. The hotel lacks any kind of onsen, which I would say is the only thing missing right now for a truly outstanding experience.
Stayed 3 nights in Nov 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location next to the train station and ferrys. Large room with nice view of the harbor and gardens.
Stayed 1 night in Nov 2025

10/10 Excellent

Wai Fong Wendy

Traveled with group
Liked: Cleanliness, amenities
Good location and the staff is helpful.
Stayed 1 night in Nov 2025

8/10 Good

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean, convenient location, efficient. no complaint
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent a night there, but it was comfortable and located in the perfect spot to get on the train. The next day room was very comfortable. Good bed.nice view. well run.
Stayed 1 night in Oct 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for the train as well as taking the early morning ferry to Naoshima. The staff was professional and gracious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and staff were friendly. Room was larger than usual and amenities were great! I love that there was a water service point and a water pitcher in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Yongjae

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Oct 2025

2/10 Terrible

Sun Mi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've used this hotel for the third time because of the traffic, but the service is getting worse. 1. There was a confusion in the check-in reservation, but the staff's response to the explanation process was unkind. 2. Even though it's a non-smoking room, there's an unpleasant smell of cigarettes and mold in the room.
Stayed 3 nights in Oct 2025