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Shilo Inn & Suites - Tacoma

2.5 out of 5.0

Recent guest reviews

We loved the pool, the customer service was nice, the room was comfortable and convince of the location right by the freeway was a bonus . Wanted to stay longer but were unable to. Beds were comfortable too.

Unless you like disorganized front desk staff, noisy, unclean and smelly rooms, and no food left an hour before breakfast ends, skip this place. Very disappointing. Only positive is good location and parking.

Stayed with my friend for one night. The hot tub, steam room and pool was great after our day full of hiking. The breakfast was great as well. There was just one little weird downside: The lady tried at the front desk desperately tried to give us another room with two separate queen beds instead of the single king we booked. She said the room with the king bed was right under the flag and the flapping of the flag was disturbingly loud. we still took that room and we couldn't hear the flag at all. I guess two guys sleeping in a single bed must have made her feel uncomfortable?

Stayed for 2 nights while attending an event at the Tacoma Convention Center. Found check-in to be quick and easy, and the front desk staff was very pleasant. My king room on the 3rd floor was very roomy, clean and comfortable. I liked having a good sized fridge and microwave. The bed was just right for me. The only downside was the road traffic noise, being near the I-5, but I sleep with ear plugs, so it was ok for me. The 2nd night there were a couple of boisterous kids in the room above me, but they did quieten down after a bit. Next time I would ask for a room on the 4th floor. The pool, spa and exercise room is great. The free breakfast was just the standard cereal, yogurt, pasties, pancakes type of thing, but there many good eateries within walking distance, including Burger King, Elmers, IHOP, Shari's, Red Lobster, Olive Garden, and sushi, Thai and Pho places. There is even a Starbucks one block away. There is also a Winco Foods, if you want to pick up refreshments and snacks for the fridge. I found it a very quick easy drive to the Convention centre each day. I would definitely stop here again when I am in the area.

My fiance and I have stayed here several times when he's played shows up in Tacoma/Seattle. I really love this place. The major draw for us is the fact that checkout is at noon (sometimes they can accommodate 1PM!), and the pool/hot tub/sauna is open 24 hours. This is unheard of at most places we've stayed. They also offer complimentary breakfast. We preferred our King bedroom to the Queen bedroom; it seemed more newly renovated. Both rooms were clean and comfortable though. The check in desk is also open 24 hours, which is great for late arrivals. The staff are very, very friendly, even in the middle of the night. A gentleman offered us towels and made sure everything was to our liking when we were using the pool/spa area around 2 in the morning. We would definitely visit again!

Do not live there. The customer service is really bad. The front desk lady will refuse anything you want. And her English is hard to understand too. It is also more expensive than other hotels nearby. Even it looks like a 3-star hotel, I will not go there again.

We arrived late in the evening, but Amanda, the host behind the desk, made us feel fully welcome. She answered our questions and gave us a room that was perfect for our needs. The morning's breakfast was more than ample. We'll stay here again!

Paid $100 for an average and somewhat run down room. Very few people were there. Curtains didn’t fully close. Traffic noise loud all night. Be cautious because this is a highly trafficked area right by a freeway and very busy access road. Lots of other places within a mile. Overpriced.

It's been about 25 years since I've stayed here, so wasn't sure what to expect. Being clean is important, but also, I highly value quiet. Both met my expectations. I couldn't hear doors slamming or conversations in the hallway. I was in a hurry in the morning, so appreciated the choices of breakfast sandwiches or burritos that I could heat and take on the run. I happened to leave my coat in the eating area due to rushing. I called the next day from home and they immediately sent it to me through UPS. I highly recommend staying here for an over all pleasant experience.

Hotel was clean and comfortable. Not luxurious, not new, but everything you need. It feels safe and is perfect for families on a budget with a family atmosphere. It was very convenient to get everywhere we needed to go. We had a small refrigerator and coffee pot and a small continental breakfast was served. All you need.

7414 South Hosmer Tacoma WA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Shilo Inn & Suites - Tacoma places you within a few miles (5 km) of Tacoma Mall and Stina's Cellars. This 132-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Great American Casino is also 2.7 mi (4.3 km) away.


Dining

Free continental breakfast is included with your stay.


Rooms

Shilo Inn & Suites - Tacoma's 132 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

Guests staying at Shilo Inn & Suites - Tacoma enjoy an indoor pool, a fitness center, and a sauna. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, conference space, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 251 reviews