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Red Lion Inn & Suites Federal Way

3.0 out of 5.0

Recent guest reviews

Enjoyed the pool with my granddaughter and the staff was very helpful

The staff was amazing! Room smelled like cigarettes.

Not a plush hotel, but comfortable bed, quiet surroundings. We got a good night's sleep, which is what we were there for. Breakfast was typical, reasonably good.

I wasn't expecting it to be as nice as it was but I plan on staying there again when in the area.

Shower was cool water. This is my responce. The hand towels and wash clothes were limited. Parking was sparce.

Not informed of being given a handicap room. There was no chair to sit in, bed high, no tub.

No elevator and rooms too small. Pool slides close by 9 pm

I was checked in quick and front desk was very polite.

Discovered sheets had not been changed around 12 am when i was going to bed. Told staff. Their very first reaction was to ask why it took me 8 hrs to discover this problem instead if an apology. Then they say no one is available to change sheets at that hour. They gave me a set of new bedding instead. I left the experience feeling as if they dont take pride in their hotel or quality of their guest rooms.

Had to switch rooms due to dirty bedding. Makes twice in last few nights I've had bad rooms through Orbitz booking. Hotel staff was unfriendly.

NO soap in rooms security lock broken TV didn't work Dirty bathroom walls Mold and mildew around window seal ROOM 128!

Good location, great staff but it you stay on the first floor it's to noisy.

I was worried about this hotel because of some of the reviews but am glad we stayed here. It was a great price, included breakfast, and had two slides in the pool. Conveniently located near food and stores.

I make it a point to stay here anytime I can while in town on business. I have also booked my employees in here as needed. Love the 24-hour coffee station in the lobby and the property is kept up well. The internet speed is better than a lot of hotels but could be a little more faster and consistent.

The room was dirty bathroom still had trash in it hand prints everywhere the lady at the front desk was rude

So many things I dont know where to start. Spiders in our room, cant use slide no lifeguard ever came. Breakfast was terrible,sink was broken doesn't drain. Fitness room was a joke. Elliptical broken did not work. TV broken and staff said been like that for awhile, water jug in fitness room was broken as was told probably should not drink it, been in there for a while as well. No towels in fitness room. Halls and stairs really dirty. Looked nice from pictures but would never stay again.

We, spend a nite at the hotel. We got there and the personal stuff very friendly and informative about all the services.

When I checked in there were fees that were not easily made aware when paying in advance. My room was dirty. The staff wasn't the greatest. I was never brought towels or called about towels after being told it would be 30 minutes. Still waiting on my refundable deposit because I left the room in better shape then it was when I first arrived. The pool is the best part. Took my daughter for a swimming slumber party and was impressed by the pool.

It was worth the cost, Do not waste my time with this.

Old hotel with tiny rooms and paper thin walls.... You hear all of your neighbors' conversations! Someone attempted to updated/remodel it, but very cheaply. Rooms are musty and very humid. Chemical smell is overpowering when you enter the lobby, it is probably installed to help offset the old, musty smell of the hotel. Windows face a busy highway on one side and a truck stop on the other side. Couldn't sleep because of the highway noise and outside lights shinning right into our room, blockout curtains don't close, it's just decorative, dusty filthy fan in the bathroom and very very old, loud and dusty air conditioning unit. Found black mold on ceiling of the bathroom. Chain door guard is missing. This hotel had a lots of Asian people that seem to be living there or staying long term... Maybe those were hotel owners and their extended families that reside there ?! The pluses are that the desk clerks were nice and beds seemed comfortable enough after long exhausting day... Pool was nice, but over chlorinated, eyes started burning as soon as you enter the pool room... I wish I read some reviews before I booked.... $199 a night asking price for weekday is too much for this quality. People that gave this hotel a 4 or 5 star review must have been paid to do so...

1688 S 348th St Federal Way WA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Red Lion Inn & Suites Federal Way places you within 2 miles (3 km) of popular sights like Wild Waves Water Park and Enchanted Village and Federal Way Community Center. This 3-star motel has 90 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Near the airport, it's also near Weyerhaeuser King County Aquatic Center and Pacific Rim Bonsai Collection.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

All 90 air-conditioned rooms feature microwaves, refrigerators, and free bottled water. Guests can expect free WiFi and TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Red Lion Inn & Suites Federal Way enjoy an indoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Red Lion Inn & Suites Federal Way

Everyone (22) Business (1) Family (1)
4
Everyone

Enjoyed the pool with my granddaughter and the staff was very helpful

By , from salt lake city, utah on Feb 4, 2018

Review comment responded on Feb 5, 2018

Dear Sjoera, Thank you for taking the time to review our hotel, we appreciate your nice comments about our pool and friendly and courteous staff.

5

great staff

Everyone

The staff was amazing! Room smelled like cigarettes.

By on Feb 4, 2018

Review comment responded on Feb 5, 2018

Dear Guest, Thank you for reviewing your recent stay with us. We are delighted to hear that our staff exceeded your expectations.

3

reasonable value

Everyone

Not a plush hotel, but comfortable bed, quiet surroundings. We got a good night's sleep, which is what we were there for. Breakfast was typical, reasonably good.

By on Dec 11, 2017

4

great price, nice location, great staff, very nice

Everyone

I wasn't expecting it to be as nice as it was but I plan on staying there again when in the area.

By on Oct 5, 2017

3
Everyone

Shower was cool water. This is my responce. The hand towels and wash clothes were limited. Parking was sparce.

By , from Kennewick,WA on Sep 18, 2017

3

given a handicap room.

Everyone

Not informed of being given a handicap room. There was no chair to sit in, bed high, no tub.

By on Sep 5, 2017

3
Everyone

No elevator and rooms too small. Pool slides close by 9 pm

By on Sep 4, 2017

5

very nice hotel. area was pretty quiet.

Everyone

I was checked in quick and front desk was very polite.

By on Sep 3, 2017

2

ruse staff handling of dirty sheets

Everyone

Discovered sheets had not been changed around 12 am when i was going to bed. Told staff. Their very first reaction was to ask why it took me 8 hrs to discover this problem instead if an apology. Then they say no one is available to change sheets at that hour. They gave me a set of new bedding instead. I left the experience feeling as if they dont take pride in their hotel or quality of their guest rooms.

By , from federal way, WA on Sep 3, 2017

3

bad room

Everyone
Stained bedding Mold on bathroom ceiling

Had to switch rooms due to dirty bedding. Makes twice in last few nights I've had bad rooms through Orbitz booking. Hotel staff was unfriendly.

By , from Federal Way, Washington on Aug 26, 2017