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Recent guest reviews

The staff were very friendly and helpful. Room and hotel areas were clean. Due to COVID pool was closed and breakfast was to go. This was not specified online while booking. Other hotels specified this. Online the amenities included pool and free breakfast buffet which was the main reason I booked that hotel specifically but they weren’t actually available.

I like the suite with the microwave. I disliked when the air conditioner and heater fan kept blowing that caused me to sneeze in the middle of night.

The lady at the front was great she was training a new employee at that time but she was super helpful. Me and my husband came out of state to apartment hunt they gave us tips on where to park since there was a winter storm in the hotel and even gave us a map and recommend places to apartment hunt around Tacoma. The location was great since it’s near the Main Street. The recommended places to eat nearby by the staff were also great! Would definitely return.

The was a great quite place very convenient i will definitely plan my future stays here.

The person working the front desk at check in was super friendly.

Good value. Parking lot attached to facility by elevator is very convenient. Free breakfast is nice; during pandemic you can pick up bags in the lobby which was nice. The only negative was slight musty smell in room, maybe from carpet? otherwise good. Great location, I would stay here again.

Staff was very kind and very welcoming!

Left my leather jacket and vest in the closet. Called sams day soon as I realized I forgot it in the closet. I call hotel and was told no one turned if in! Then I’m told the security will look then instead was told room is occupied and housekeeping checks and cleans everything! If they can’t find it that means someone stole it! Very upsetting and dishonest not happy af all!

Friendly staff at check in. Overall good hotel but carpets seem worn and need cleaning.

Wonderful staff, very accommodating. The breakfast however was lacking; ran out of most things half way through.

Very clean and great location. The hotel was completely full so when I went to get breakfast they were out of everything except toaster items. Other than that I had a great experience.

The staff was amazing so very helpful. My husband and I were traveling with our 5 grandchildren ages 5 4 4 3 and 2. The room was perfect had all we needed. The hot breakfast was great with a variety of choices so everyone was happy! Everything was clean and everything worked. Will stay there again! Thank you to all the staff who made our stay fun!

Great stay! Staff was great to deal with, easy to find

Nice clean property. The area is really rough though. I did not feel comfortable walking 3 blocks to the convenience store, drove instead. Not a lot of food options near by.

Excellent breakfast, very nice rooms, friendly staff

South C Street Tacoma WA

Hotel highlights

  • Walking distance to Greater Tacoma Convention and Trade Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool

Located in Downtown Tacoma within a short walk of Greater Tacoma Convention and Trade Center, Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel is within a mile (2 km) of other popular sights such as Tacoma Dome. This 163-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All 163 air-conditioned rooms provide coffee makers, phones, and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers and desks are also standard.


Property features

Guests of Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 5.00 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking (Feature)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Guest reviews for Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel

Everyone (16) Couples (8) Business (1) Family (11) Friends (2)
3
Family with small children

The staff were very friendly and helpful. Room and hotel areas were clean. Due to COVID pool was closed and breakfast was to go. This was not specified online while booking. Other hotels specified this. Online the amenities included pool and free breakfast buffet which was the main reason I booked that hotel specifically but they weren’t actually available.

By on May 3, 2021

4
Family

I like the suite with the microwave. I disliked when the air conditioner and heater fan kept blowing that caused me to sneeze in the middle of night.

By on Mar 29, 2021

Review comment responded on Mar 31, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

4
Everyone

By on Mar 23, 2021

Review comment responded on Apr 10, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

5
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

3
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

5
Partner Couples

The lady at the front was great she was training a new employee at that time but she was super helpful. Me and my husband came out of state to apartment hunt they gave us tips on where to park since there was a winter storm in the hotel and even gave us a map and recommend places to apartment hunt around Tacoma. The location was great since it’s near the Main Street. The recommended places to eat nearby by the staff were also great! Would definitely return.

By on Feb 15, 2021

Review comment responded on Feb 17, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

5
Partner Couples

The was a great quite place very convenient i will definitely plan my future stays here.

By on Feb 9, 2021

Review comment responded on Feb 11, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

4
Family Business Business

The person working the front desk at check in was super friendly.

By on Jan 4, 2021

Review comment responded on Jan 4, 2021

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Holiday INN Express at Downtown Tacoma. We are glad you enjoyed your experience with us, have a great day!

4
Family Family

Good value. Parking lot attached to facility by elevator is very convenient. Free breakfast is nice; during pandemic you can pick up bags in the lobby which was nice. The only negative was slight musty smell in room, maybe from carpet? otherwise good. Great location, I would stay here again.

By , from San Diego on Oct 10, 2020

Review comment responded on Oct 21, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

5
Partner Couples Family

Staff was very kind and very welcoming!

By , from Washington state on Sep 29, 2020

Review comment responded on Oct 6, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel

2102 South C Street, Tacoma, WA 98402
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