Skip to main content
Beginning of main content

Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area)

2.5 out of 5.0

Recent guest reviews

Very friendly staff who went above and beyond to make sure we had everything we needed and knew where we were going.

Friendly and helpful staff. Room clean and comfortable

After driving several hours I was exhausted. I showed up early yet they let me check in anyway. The staff was extremely friendly and helpful. The room was elegant, bed soft, had 4 pillows on the bed (two were firm and two were super soft). Typically hotel pillows are hard so I can't use them. I end up having neck problems the next day but not this time. The pillows were perfect. I forgot my tooth brush and they gave me one for free. Breakfast had many choices with healthy options. Overall my experience was fantastic. I would highly recommend staying at this hotel.

While it was pricey for a parking lot type hotel. It delivered exactly as expected.

We have stayed here 3 times, great rooms, pool and hot tub and outdoor seating is great. Room was clean.

We travel with family/kids and stay at Holiday Inn regularly at various places around US. Needless to say, when we saw that the swimming pool was closed we were disappointed. Room was also stuffy and had some unpleasant odor on the first day. We needed to air out by keeping the door open for a while. Location was ok, breakfast and overall stay was ok except for those two things.

I loved it - the beds were super comfy with lots of pillows. The amenities - delicious hot breakfast and the choices change every morning. Cookies and milk/coffee available in the lobby 24 hours a day. Great indoor pool and hot tub (wish I had brought my swim suit) East access to highways and next door to the mall. I wish I would have been able to spend more time in the room in those comfy beds. The only reason it doesn't get 5 stars is the bathroom - there is NOTHING wrong with the bathroom, but 5 stars to me means a deep tub and it's your average hotel tub - nothing wrong with it at all - but that's why it's not 5 stars.

Very nice room, very clean, good breakfast. Comfortable bed. Not very soundproof between rooms. Very expensive.

This hotel continues with it's good service. The only fault I could find is the staff on duty during daytime hours not as friendly and helpful as the afternoon or night crew.

Good Breakfast. Clean rooms. Right next to the mall, restaurants and movie theatre. Nice Staff

Staff was very pleasant and helpful when I asked for driving directions, and a few other questions regarding our stay. Parking is very ample and secure. Room was very nice. I do feel that their room rates are over priced for the area. We have stayed at many Holiday Inn Express Hotels, and they do a very good job, but I have never paid as much before

Our only complaint is that the floor cleaning wasn't perfect. The staff was very friendly and helpful. We were there for a grandchild's graduation and several staff inquired after it. The room was spacious and well maintained.

Business stay - Excellent Staff, Nice Breakfast, Very clean and comfortable. Free wi-fi was very helpful. 1 minor quibbles, a) you could hear the buzz from the freeway traffic, even with the windows closed, so if you are sensitive to noise, request a room on the opposite side of the freeway.

Great location for freeway/main roads. Staff wonderful &FREE breakfast started each day. Next time in town will stay here......

I traveled to the Seattle area for a family wedding and was so pleased that I was able to stay in a Holiday Inn Express. The ladies and gentlemen at the desk were so helpful in assiting me with directions when my Garmin was not working. They found me a church to go to and simply did everything they could do to make my stay comfortable. I highly recommend this hotel. Joan

The room was very comfortable, the staff was extremely friendly and responsive. Breakfast was good and the free movies from the front desk were a great way to relax at night.

We were in town for a college football game (our son plays for a school in Minnesota). The location was great for the game at Sparks Stadium about 5 minutes down the road. The room was spacious and clean with a flat screen tv. The bed was nice and comfortable. The bathroom was beautiful and modern. We enjoyed the breakfast that was served downstairs. The staff from the front desk to housekeeping were professional and attentive to our needs. We enjoyed our stay and wouldn't hesitate to stay again. The only down side was it was a bit pricey.

This was a nice stay; a little pricy, but I did book last minute. This was great location for my purpose, since this was a business trip, but for vacation stay not very close to anything (at least from my knowledge) but the mall. The breakfast was standard & the staff was extremely nice & helpful. Only wish was for menus or food delivery options, since I would have preferred to not have had to leave the hotel after my long drive; but thankfully since this was close to a mall, it wasn’t too difficult to find food (& there is always that Mc Donalds in the parking lot.)

Very pleasant and helpful front Desk - Solomon. Very pet friendly, but you pay for the extra. Much more than just the juice and coffee breakfast; hot food. Booked last minute; turned out very well and close to my business destination as I hoped. Overall: excellent.

While staying in Puyallup for three dog shows, my friends and I (with dogs) were given a comfortable room with all the amenities that we could want. Our animals were welcomed and there was plenty of room for all. I've never stayed at Holiday Inn Express prior to this, but I can tell you it won't be the last time.

812 S Hill Park Drive Puyallup WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of South Hill Mall, Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area) is within 2 miles (3 km) of Puyallup Fairgrounds. This hotel has 96 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also near this Puyallup hotel are Pierce College and Mike N Terry's Outdoor Fun Park.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 96 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 37-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free local calls, and ironing boards are also standard.


Property features

At Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area), guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 7

Standard Room

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Puyallup

Everyone (3) Couples (7) Business (5) Family (8) Other (1) Friends (1)
5
Everyone

Very friendly staff who went above and beyond to make sure we had everything we needed and knew where we were going.

By on Aug 4, 2016

Review comment responded on Jan 1, 1970

Hello! Thank yous so much for your feedback! We are so glad that our staff was able to point you in the right directions and meet your needs during your stay! We do hope to see you again the next time you visit the Puyallup area! Until next time! Safe Travels, Michael Malek Front Office Manager Holiday Inn Express and Suites Puyallup, Washington

4
Everyone

Friendly and helpful staff. Room clean and comfortable

By on Apr 15, 2016

Review comment responded on Apr 19, 2016

Hello! Thank you for taking the time to let us know about your stay! We are happy to hear that our staff was able to to help you with anything you needed and that you found the room clean and comfortable! We do hope to see you again the next time you are in the Puyallup area! Until next time! Safe Travels, Michael Malek Front Office Manager Holiday Inn Express and Suites Puyallup, Washington

5

very comforting

Everyone

After driving several hours I was exhausted. I showed up early yet they let me check in anyway. The staff was extremely friendly and helpful. The room was elegant, bed soft, had 4 pillows on the bed (two were firm and two were super soft). Typically hotel pillows are hard so I can't use them. I end up having neck problems the next day but not this time. The pillows were perfect. I forgot my tooth brush and they gave me one for free. Breakfast had many choices with healthy options. Overall my experience was fantastic. I would highly recommend staying at this hotel.

By , from Oregon on Mar 11, 2016

5

good location

Couples

While it was pricey for a parking lot type hotel. It delivered exactly as expected.

By on Aug 5, 2015

5

great hotel

Families

We have stayed here 3 times, great rooms, pool and hot tub and outdoor seating is great. Room was clean.

By on Jul 9, 2015

2

swimming pool closed

Families

We travel with family/kids and stay at Holiday Inn regularly at various places around US. Needless to say, when we saw that the swimming pool was closed we were disappointed. Room was also stuffy and had some unpleasant odor on the first day. We needed to air out by keeping the door open for a while. Location was ok, breakfast and overall stay was ok except for those two things.

By on May 17, 2015

4

lovely hotel

Singles

I loved it - the beds were super comfy with lots of pillows. The amenities - delicious hot breakfast and the choices change every morning. Cookies and milk/coffee available in the lobby 24 hours a day. Great indoor pool and hot tub (wish I had brought my swim suit) East access to highways and next door to the mall. I wish I would have been able to spend more time in the room in those comfy beds. The only reason it doesn't get 5 stars is the bathroom - there is NOTHING wrong with the bathroom, but 5 stars to me means a deep tub and it's your average hotel tub - nothing wrong with it at all - but that's why it's not 5 stars.

By on Dec 8, 2014

4

a pricey alternative

Couples

Very nice room, very clean, good breakfast. Comfortable bed. Not very soundproof between rooms. Very expensive.

By on Jul 14, 2014

4

great northwest

BusinessTravelers

This hotel continues with it's good service. The only fault I could find is the staff on duty during daytime hours not as friendly and helpful as the afternoon or night crew.

By on Feb 28, 2014

5

good hotel for family stay

Families

Good Breakfast. Clean rooms. Right next to the mall, restaurants and movie theatre. Nice Staff

By on Jan 9, 2014