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Recent guest reviews

The restaurant is antiquated cosmetically with ok food. The only piece of this property that needs a face lift.

Love the convenience of being right on university campus

Very convenient, great amenities, easy parking, close to university

The location was perfect and it was very comfortable.

Very nice stay overall, - great service, great location and parking onsite.

Early check in and pet friendly. Friendly staff. Ok

This hotel was beautiful, I had a great view of the university. The room was clean, the bed was so comfortable, the staff was fantastic. The first person you meet is the driver Richard, he was so helpful, gave me his card for pick up, he gave me a lot of good information about the surrounding area as we drove into the hotel. Then the check in staff had my room ready checked me right in, the ladies were sweet and pleasant, offered to bring my luggage to my room and showed me where the elevator was to go to my room. . The room service staff was speedy they delivered me my tray with in 15 minutes and food was always hot. The french onion soup was delicious. I would come back again!

Was very convenient location to check out Syracuse

Had a great experience! Very friendly and respectable staff. Already planning out next stay

Very convenient close to the school. Parking was great too.

Great stay! Very Clean! Very nice and hospitable hotel staff. Room service breakfast was delicious and plentiful, also descently priced.

It was a nice hotel but quite costly for a one night stay.

I have stayed at this hotel many times and have never been disapointed. Alway treated well and will continue to stay here. Robert

This hotel is located right at Syracuse University, and the area was nice and seemed safe. Police and campus police presence was observed. Perfect for visiting the kiddos away at college. The room was nice, but I was disappointed there was no refrigerator. We visited over a weekend and it was very noisy from the street.. Kids having fun at the college hang outs, but that didn't help me sleep any better. The A/C and heat was not adjustable in our room. The beds were nice and the hotel appeared to be updated from our previous visit. Over all it was a nice stay for personal reasons but I wouldn't make this a destination unless you are visiting the university or for business. Shopping/dinning in the area is aimed toward the college crowd. The dinning near the hotel is casual and the restaurants we visited had great food. If you would like or need to be near the university, so far this is the best we have found in Syracuse. We will visit this hotel again.

Experience was great. Always loved sheraton in syracuse.

University Ave Syracuse NY

Hotel highlights

  • Walking distance to Syracuse University and Carrier Dome
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Syracuse, Sheraton Syracuse University Hotel & Conference Center is within a 10-minute walk of popular sights such as Syracuse University and Carrier Dome. This 3.5-star hotel welcomes guests with 235 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Rachels Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

All of Sheraton Syracuse University Hotel & Conference Center's 235 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, free bottled water, and ironing boards.


Property features

Guests of Sheraton Syracuse University Hotel & Conference Center have access to an indoor pool, a 24-hour fitness center, and a sauna. If you drive, self parking is USD 16 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Junior Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 5

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Guest reviews for Sheraton Syracuse University Hotel & Conference Center

Everyone (10) Couples (4) Business (2) Family (8)
5
Everyone

By on Sep 25, 2020

Review comment responded on Nov 2, 2020

Thank you for completing your survey. We are so happy you enjoyed your time with us. We hope to see you real soon!!

5
Everyone

By on Jun 27, 2020

Review comment responded on Jun 29, 2020

Thank you for staying with us and we appreciate your feedback. We hope to see you soon.

3
Everyone

By on Mar 8, 2020

Review comment responded on Mar 19, 2020

Thank you for staying with us. We appreciate your feedback. If you would like to go into more detail of where we may have fell short on expectation, please feel free to reach out to me at the hotel directly,

4
Family with small children

The restaurant is antiquated cosmetically with ok food. The only piece of this property that needs a face lift.

By , from Syracuse on Feb 23, 2020

Review comment responded on Mar 19, 2020

Thank you for staying with us and rating us 4 out of 5. Please stay again.

5
Partner Couples Family

Love the convenience of being right on university campus

By on Feb 11, 2020

Review comment responded on Feb 13, 2020

Thank you for choosing to stay with us at the Sheraton Syracuse. We are happy you enjoyed your stay and can't wait to see you again.

5
Family Family

Very convenient, great amenities, easy parking, close to university

By on Jan 12, 2020

Review comment responded on Jan 14, 2020

Thank you for staying with us. We appreciate the 5 out of 5 review and hope you stay with us again, the next time you are in the Syracuse Area.

5
Family

The location was perfect and it was very comfortable.

By on Nov 16, 2019

Review comment responded on Nov 25, 2019

Thank you for staying with us and we appreciate the 5 out of 5. Please stay with us again the next time you are in the Syracuse area.

5
Everyone

By on Nov 5, 2019

Review comment responded on Nov 25, 2019

Thank you for staying with us and we appreciate the 5 out of 5. Please stay with us again the next time you are in the Syracuse area.

4
Everyone

By on Aug 19, 2019

Review comment responded on Aug 26, 2019

Thank you for the 4 out of 5 rating. We are happy we could exceed your expectations.

5
Family

Very nice stay overall, - great service, great location and parking onsite.

By on Aug 14, 2019

Review comment responded on Aug 14, 2019

Thank you for your feedback. We appreciate you staying with us and hope you stay with us again.

Sheraton Syracuse University Hotel & Conference Center

801 University Ave, Syracuse, NY 13210
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