The previous tenants of our room ordered breakfast that morning. The plates where still sitting outside our door when we checked in and also when we returned from dinner 8 hours later. Kinda grimy. Looking down the hallway there were several other rooms with a similar situation. Overall the property is nice and quite convenient for anything to do with the University.
Close to everything SU
The workers at the front desk pulled up my information in less than 2 seconds and check in and out was incredibly efficient.
Very clean and close to the dome
The restaurant is antiquated cosmetically with ok food. The only piece of this property that needs a face lift.
Love the convenience of being right on university campus
Very convenient, great amenities, easy parking, close to university
The location was perfect and it was very comfortable.
Very nice stay overall, - great service, great location and parking onsite.
Early check in and pet friendly. Friendly staff. Ok
This hotel was beautiful, I had a great view of the university. The room was clean, the bed was so comfortable, the staff was fantastic. The first person you meet is the driver Richard, he was so helpful, gave me his card for pick up, he gave me a lot of good information about the surrounding area as we drove into the hotel. Then the check in staff had my room ready checked me right in, the ladies were sweet and pleasant, offered to bring my luggage to my room and showed me where the elevator was to go to my room. . The room service staff was speedy they delivered me my tray with in 15 minutes and food was always hot. The french onion soup was delicious. I would come back again!
Located in Eastside, Sheraton Syracuse University Hotel & Conference Center is adjacent to Syracuse University and within a 10-minute walk of other popular attractions like Carrier Dome. This hotel has 235 rooms and welcomes guests with conveniences like 2 restaurants, an indoor pool, and a 24-hour gym.
Enjoy dining at one of 2 onsite restaurants including Rachels Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning off right with full breakfast served for a fee.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is not available.
Guests of Sheraton Syracuse University Hotel & Conference Center have access to an indoor pool, a 24-hour gym, and a sauna. If you drive, self parking is USD 16 per day, and there's also an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
The previous tenants of our room ordered breakfast that morning. The plates where still sitting outside our door when we checked in and also when we returned from dinner 8 hours later. Kinda grimy. Looking down the hallway there were several other rooms with a similar situation. Overall the property is nice and quite convenient for anything to do with the University.
Close to everything SU
Jay, Thank you for the 5 out of 5 score on your survey. We appreciate the feedback as well. We hope you choose to stay again the next time your travels bring you to the Syracuse area. Stay safe and healthy
The workers at the front desk pulled up my information in less than 2 seconds and check in and out was incredibly efficient.
Thank you for staying with us and providing the high score you posted. We hope to see you in the future. Have a safe and happy holiday season.
Very clean and close to the dome
Nicole, Thank you for staying with us. We are so happy you enjoyed your time with us. Hope you get back to Syracuse and stay with us again.
Thank you for staying with us and for the 4 out of 5. We are happy you enjoyed your stay.
Thank you for completing your survey. We are so happy you enjoyed your time with us. We hope to see you real soon!!
Thank you for staying with us and we appreciate your feedback. We hope to see you soon.
Daniel,Thank you for staying with us and giving us a 4 out of 5. I have shared your comments with F&B staff to make sure we do a better job retrieving our trays. I am sorry you experienced this. We sure hope you return soon.