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Knights Inn East Syracuse

1.5 out of 5.0

Recent guest reviews

This place was deplorable and inhabitable. The room we booked was unavailable when we checked in so we were given another room with a pull out couch. The dirty q-tips were free of charge. The pull out couch had no attachment springs in two of the four corners so it sunk to the ground on diagonal sides. The bugs crawling out of the tear in the carpet weren’t as bad as the carpet peeling back by the bathroom entrance causing my daughter to cut her foot on the exposed tacking strips. I did try and speak with a manager and have left several messages. No call back:-( Not surprised.

I stopped by here one evening around 10pm. After standing at the desk for 5mins, this guy comes out the back door and ask did I have a reservation? No I had read the reviews online and would like to view a room before I check in. Very rudely he said I can't show you any room. Its take it or leave it this time of night. Get out. Very rude. Place looks dingy and smells like smoke at the desk. Save your money.

Our room was nothing like the pretty pictures. We were coming in for my daughters commencement and arrived late. The room reeked of smoke even the hall way, the toilet kept running so we had to close the bathroom door, and the drain in the bathroom sink was slow. The place was so disgusting that my husband slept on top of the sheets with his clothes on. We could not wait to get out of the place the next morning. I would not suggest this place to my dog!

This was a good value for the money, very low cost for a clean, well appointed room with 2 double beds for a family to stay. The front desk manager was very kind and even gave the children some drinks, etc. I appreciated that my family was taken care of and was in a safe, clean location at an affordable price. Joey's/Pronto Joey's and Dunkin Donuts are basically attached to the same parking lot on the same side and Denny's is across the street. Located on Carrier circle close to the thruway, so very convenient for travelers.

We stay just a nite in Dec which heavy snowing day and easy checking in. Our room was no 200 on top floor next to the stairway. Our room have 2 big bed and small fridge and flat screen TV. Bathroom is clean but the sink is outdated Carpet has a milk stain and dirt under the lamp table also a coffee stain next to the bed. Carpet is also come off in the edge of the wall. I can smell the cigarette fume from the entrance downstairs where people smoke outside. WiFi is very strong signal. Breakfast have waffle and coffee and cereal. When I come down at 8 the waffle dough is finished. Overall we ok with the room and it is value for money.

Stayed here for one night. We were given a smoked in room, despite requesting non-smoking and the hotel being maybe 25% occupied. The room smelled smoky. The chair had cigarette holes. The sheet over the mattress was very thin, and had several cigarette holes. The tub also had cigarette burns stains. Ran the fan all night to lessen smell The bathroom was not very clean. There were hairs on the toilet and floor. And the rim under the toilet seat was moldy. My son was afraid the lift the seat... There was also a gash in the wall, and a large crack in the outer window. At least window was double glass. The free breakfast was standard fare...was expecting worse given the room

Knights Inn hotel in East Syracuse is one of the top luxury hotels in New York City. It is known for its beautiful looks, both inside and outside and it is top quality luxury accommodations. What follows are some of the things Knights Inn apart from the competition. place Let's face it, no matter how nice the hotel is (and it is very nice) the most important part of it is in New York hanging out in your hotel but enjoy yourself in the Big Apple. It helps to have a prime location and this hotel sure. Fireside Restaurant. There are many fantastic restaurants in NYC (it is one of the main things I like about the city), but it helps if you have a great restaurant right in the lobby of a hotel and that is what you get when you stay at the Knights Inn. Services. As you would expect in a good hotel, like this one, the facilities are fantastic. Among those who really caught my attention are the 24/7 room service and massage / beauty center. Nice rooms. The rooms are decorated very clean and modern. The bathrooms are big and beautiful. Sure, you have the most to enjoy your time in NYC sights and sounds of this beautiful city, but when you're inside it's nice to stay in luxury! In the hotel, I have access to wired or wireless internet, unlimited local and long distance calls (a fee may apply). Guide dogs are permitted for people with a recognized disability, but pets are not allowed. Highly Recommended

Check-in was quick. Comfortable and clean bed, good hot shower with full water pressure. Hallways and rooms were fine with no smell as such. Breakfast was just sufficient for my travel. Three types of cereals, waffles, fruits, juices, coffee, bagel, danish, and croissant, etc. Yogurt would have been a delight. But as compared to what I pay I got more value than expected. Staff was very hospitable.

This place is disgusting! Smells like an ashtray from the hallways & throughout the room! It was so Dirty too!! & I couldn't even open the window to air out the place! Wth?! The guy at the front desk was soooo incredibly rude!!! A hazmat team needs to go there pronto!! I've stayed at many places- And, this by far was the worst!! holes in the hallway walls. Stairwell was filthy! I ended up cancelling my room, it was that gross!!! I probably would of been putting my health in danger!

We had two rooms. The couple we were with found there room door open. Clothes in the room and trash everywhere. They were given another room without an apology. When we entered our room the OLD sheets were piled in a corner and no sheets on the bed. We were given another room, no apology. This is suppose to be a non smoking hotel. The back building we were in smelled like smoke in the hallway and room. Unbelievable!

6590 Thompson Rd Syracuse NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Fitness center

Located within a leisurely stroll of Brooklawn Golf Course, Knights Inn East Syracuse is within a few miles (5 km) of Palace Theater. This 70-room motel has conveniences like free breakfast, free self parking, and a fitness center. Le Moyne College is also close to this Syracuse motel.


Free continental breakfast is included with your stay.


The 70 rooms are air-conditioned and have an array of amenities, including free local calls, ironing boards, and desks. TVs come with cable channels. Bathrooms have hair dryers and free toiletries.

Property features

Guests of Knights Inn East Syracuse enjoy a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

22% of guests recommend this hotel

Total of 29 reviews