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Crowne Plaza Syracuse

3.5 out of 5.0

Recent guest reviews

The hotel itself is clean and comfortable. The front desk females are not friendly. The food was average.

I had a lovely stay everything was perfect. The room was clean and comfortable. Bed was soft loved the glass of wine that was the topper will stay again

Wasn't all that happy about our stay at Crowne plaza. Our room was right next to the Highway. Very noisy. Don't bother with the restaurant downstairs, slow service and terrible food. Had to pay $9 a day to park there. Even though its close to Syracuse U. the area is terrible.

A good hotel near downtown. Comfortable bed, remodeled bathroom and easy climate controls. I stayed on the 10th floor on the highway side and I was bothered by traffic noise especially at night.. I used the fitness center twice. I had a fridge in my room which was a bonus.

The staff was great. Hotel is beautiful. Rooms are nice. Few things I wasn't big with....the bathroom/shower is hard for a larger person to fit it and $9 parking in their garage after you've already paid a good value for the room. Overall 8 out of 10 good place to stay

All good. Good location and clean. Thanks Extending my comments is not appreciated. I said it all in the first sentence.

GOOD HOTEL IN A GREAT LOCATION. ALL GOOD. The value for the price is good and the staff were friendly.

Nice. ihave been stayed there for a night. The front desk is friendly. The room is big although a little bit of old.

The location was close proximity to SU. Very helpful and friendly staff.

My first room was on a high floor overlooking route 81 through Syracuse. It was very noisy. I got my room changed to a lower room toward the back away from the highway. The room was really nice - great shower! Nice facilities.

The place was wonderful and very accommodating! We were given a room that did not have a fridge, which I needed because I'm currently pumping milk for my infant. I called the front desk and they easily switched us to another room that included a fridge. The room was very clean and modern. I was here while my husband had an interview. During his interview, I was able to easily walk to downtown Syracuse to do some sightseeing and shopping (10-15min walk).

Facilities are pretty new, most of the place is clean, but I do find some dirty spot on the sheets. But overall it worth the money.

5 minutes to campus!! Parking easy!! 4th time staying here!! Will stay again!!!

Room was super clean and staff was nice. And the shower was unbelievable. Highly recommend!!

The stay was great with room service. There were a couple of issues, but were sorted out. First, I was told that I have 1 king bed. I told her that I had ordered 2 double beds. She said 3rd party sources don't book the beds. I showed her my email from Orb-itz, and she quickly changed our room to 2 double beds. Could not check in until 1.5 hrs after we should have been able to. But it was a good stay.

Nice hotel, good food, clean & good location close to university

Luxury at its best. Can't complain Very modern Ideal Location

This hotel is good, room it not too big but really clean anyway

Great hotel.. a little over priced at the restaurant for average food but an overall good experience

Room was nice but no hot water in the morning for shower. Reported to front desk but no remedy was given. Not satisfied with response to my inconvenience.

701 E Genesee Street Syracuse NY

Hotel highlights

  • Walking distance to Erie Canal Museum and Everson Museum of Art
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Syracuse, Crowne Plaza Syracuse is a leisurely stroll from popular sights such as Erie Canal Museum and Everson Museum of Art. This 279-room, 3.5-star hotel has a 24-hour fitness center along with free in-room WiFi and a free airport shuttle. It's in central Syracuse and also close to Museum of Science and Technology and Syracuse University.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

All of Crowne Plaza Syracuse's 279 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests of Crowne Plaza Syracuse enjoy a 24-hour fitness center, free WiFi in public areas, and 16 meeting rooms. If you drive, self parking is USD 15.00 per day, or you can take advantage of the free airport shuttle during limited hours. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Feature)

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Syracuse

Everyone (3) Business (14) Couples (12) Family (7) Other (4) Friends (6)
5

syracuse

Everyone

The hotel itself is clean and comfortable. The front desk females are not friendly. The food was average.

By on Jan 8, 2018

Review comment responded on Jan 24, 2018

Thank you for the review, we appreciate the feedback, and will be addressing the issue with our staff directly, we are so sorry you had this happen, and hope you enjoyed the rest of your visit.

5

lovely

Everyone

I had a lovely stay everything was perfect. The room was clean and comfortable. Bed was soft loved the glass of wine that was the topper will stay again

By , from syracuse on Jan 7, 2018

Review comment responded on Jan 24, 2018

Joe We are so happy you enjoyed your visit, and we cant wait to have you back again for another.

2

loud noisy next to highway.

Families

Wasn't all that happy about our stay at Crowne plaza. Our room was right next to the Highway. Very noisy. Don't bother with the restaurant downstairs, slow service and terrible food. Had to pay $9 a day to park there. Even though its close to Syracuse U. the area is terrible.

By , from Boston ma on Apr 23, 2016

3

nice hotel, conveniently located

Everyone

A good hotel near downtown. Comfortable bed, remodeled bathroom and easy climate controls. I stayed on the 10th floor on the highway side and I was bothered by traffic noise especially at night.. I used the fitness center twice. I had a fridge in my room which was a bonus.

By , from Buffalo, NY on Apr 21, 2016

5

happy stay

BusinessTravelers

The staff was great. Hotel is beautiful. Rooms are nice. Few things I wasn't big with....the bathroom/shower is hard for a larger person to fit it and $9 parking in their garage after you've already paid a good value for the room. Overall 8 out of 10 good place to stay

By on Nov 22, 2015

4

a good short business stay.

BusinessTravelers

All good. Good location and clean. Thanks Extending my comments is not appreciated. I said it all in the first sentence.

By on Nov 19, 2015

5

crowne plaza

BusinessTravelers

GOOD HOTEL IN A GREAT LOCATION. ALL GOOD. The value for the price is good and the staff were friendly.

By on Jul 8, 2015

5

nice trip

Singles

Nice. ihave been stayed there for a night. The front desk is friendly. The room is big although a little bit of old.

By on May 12, 2015

4

lovely stay

Couples

The location was close proximity to SU. Very helpful and friendly staff.

By on Feb 10, 2015

3

not bad, but noisy

BusinessTravelers

My first room was on a high floor overlooking route 81 through Syracuse. It was very noisy. I got my room changed to a lower room toward the back away from the highway. The room was really nice - great shower! Nice facilities.

By on Oct 14, 2014