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The Westin Sydney

5.0 out of 5.0

Recent guest reviews

Room was spacious and the bed was comfortable. It just lacked basic amenities like toothbrushes or bedroom slippers. First time staying in a hotel where i had to ask for it. Had the breakfast buffet. It was simple but it was delicious. The fact that it was overlooking part of the GPO made the experience even better.

Our stay was okay. We really liked the location on the Westin but disappointed by hotel accommodations to include pay for wireless and strict rules on paid breakfast that did not accommodate our stay. Would not stay at Westin again, Hilton is up the block and has a very friendly staff.

Staff were very nice, concierge was very helpful, restaurants and shopping close by

The staff was awesome! We so appreciate them being able to accommodate us early when we arrived from the US.

Good hotel a little far from main Sydney attractions. Cost of internet access was too high. $59 for 3 days.

The Westin Sydney was impeccable. Cleanliness of the hotel and rooms were above expectation. Location is in the heart of city's downtown business district, shopping and attractions. Hotel is also only two blocks from Chinatown with its excellent restaurants. Hotel staff extremely courteous and helpful. Downside to staying at the Westin were the incidental expenses: Parking ($69/day), WiFi ($22/day), and if additional rollaway cot required in the room ($90/day). Would nevertheless highly recommend the Westin Sydney if its within the budget.

Our stay was incredible. The staff were as helpful as can be, and the location doesn't get any better! Great location from which to see all the main sites!

Our stay was comfortable and what you would expect from a westin hotel.

everything was very upscale and pleasant. the room was spacious and luxurious.

the hotel and people were great but the food was very disappointing.

This Westin in Sydney has a problem with the way taxis are handled by hotel staff. It is clear that there is a SCAM run by the staff (the supervisors in charge) at the baggage section when you ask them for a taxi. This happened TWICE during my 2 separate stay at this Westin in Sydney (I stayed there on 2 separate occasions in January). The first time I asked for a cab to go to the airport, I was offered (by the man in charge of the baggae section), a private car (parked separately just outside the hotel). I refused, and asked for a cab, so he called a cab (there was a long line of cabs available, the trip cost $50 as usual. The second time (on January 30, 2013 at 2:30 PM), I asked for a cab to go to the airport, the person who was in CHARGE of the baggage section AT THAT SPECIFIC time took my luggage to a cab (again parked separately outside the hotel, totally away from the taxi queue where tens of cabs were available). There was a 5 minutes conversation between this particular cab driver and the hotel employee: they seem to be friends or whatever). I was in a rush and did not pay attention or suspect anything. But at the airport, I was surprised that there was an additional $15 charge added to the fare for a total of $68 (usually it is $50). The driver told me that there was an additional booking fee because the cab was booked by the hotel (I never asked the hotel to book a cab: you can check the hotel records !). I asked him for a receipt, and he was ready with what looked like a pre-made receipt for $70 (more than I paid), which actually showed a trip FROM the airport to Sydney (and not from Sydney to the hotel). Because of time constraints, I did not pursue this further with the driver (it was a waste of time to argue about $15). And by the way, the Westin in Melbourne (which I stayed in during that visit offered an OUTSTANDING service), which makes me believe this problem is specific to the Westin in Sydney. I am confident that there is a kickbak scam going on between some cab drivers and your luggage personnel / supervisors in Sydney.

Fantastic hotel, one of the best accomodation quality in Sydney

Great location (convenient to the Airport Link train) and walking distance to everything else. Very friendly staff (Australians are just friendly). Great bed -- just as advertised-- and wonderful breakfast (try to get a bed and breakfast rate). A little expensive but Sydney is an expensive city. Not sure one could do better anywhere else. I would stay there again.

wow, awesome location, room, amenities and everything you could ask for . . and more. Only flaw was they mistakenly charged me for someone else's carpark, but the fee was removed.

Simply the best hotel we stayed in out of the seven places we stayed during our 3-week Australian holiday. Significantly better experience than we had (a week prior) at the Radisson Blu Plaza Hotel down the block, and I'd have no reservation recommending that place too...but the Westin was better. We got upgraded to their Heritage room, and the room had everything. Great fitness center. Great location. Loved this place....we'll be coming back.

We love the old world charm of the old post office and the location is hard to beat. center of everything. The staff is very friendly and helpful , also very cosmo from all over the world.

lovely hotel on the heart of CBD. Walk to everything. Expensive but competitive. Room was lovely but those prefering privacy might want to take a look

5 nights. Excellent location near Circular quay. Excellent bed (but Sofitel seems to better) Two thumbs up for Breakfast Excellent choice

All excellent

Good service helpful staff nicely fitted out room and bath

1 Martin Place Sydney NSW

Located in Sydney Central Business District within a short walk of Circular Quay, The Westin Sydney is within a mile (2 km) of other popular sights such as Sydney Opera House. This 416-room, 5-star hotel has a restaurant and a bar/lounge, along with a health club. Also close to this Sydney hotel are Sydney Harbour Bridge and University of Sydney.


In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a lobby lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


The Westin Sydney's 416 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. 37-inch LCD TVs come with DVD players and pay movies, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include safes, phones, and ironing boards.

Property features

At The Westin Sydney, guests have access to a health club, a steam room, and WiFi in public areas. Valet parking is offered for AUD 78.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and express check-out.