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Recent guest reviews

Location is good and the facilities are fine. Good mixture of modern and classic atmosphere. The top spot is ‘Blu Bar’ on 38th floor.

The room was beautiful, breakfast was wonderful, and I enjoyed my cocktail at the top of the building. I also enjoyed the gym and steam.

Nice hotel in a great location. Altitude restaurant and bar have fantastic views but the bar is not very cozy or comfortable. I found the service to be slow.

We loved the location of the hotel. It was very easy to walk to the Sydney Opera House. There were plenty of eateries to choose from and many boutiques to shop. The hotel itself was first rate and fabulous. We really enjoyed our lovely view of the Darling Harbor. The staff, especially our concierge, Colin, was very helpful, welcoming and professional. We would definitely go back and stay at the Shangri-La in Sydney again.

The location is awesome. Everything is within walking distance. Clean, well maintained.

Horizon lounge host Shiek made sure our visit was perfect.

Good location. Great view of Sydney Harbor from room. Very clean room.

Nice view of opera house. Room is clean and tide with a lot of nice finishing and touch. Bed is very comfortable. Overall very very nice.

Nice hotel in the center of Sydney. friendly stuff. spacious room with great view.

Our room was exceptionally nice and the location was perfect.

Good selection of fruits and pastries. Asian food limited choice of dimsum. Tastier dimsum not available more frequently. Hotel breakfast staff are great except for a tall Asian man who refused to help me get water with ice. I’ve seen him around chatting with only a few guests daily and has no initiative to serve more guests. An older Chinese looking man was observant and already prepared my drink without me asking or begging for ice. The wanton soup was great, hope there is more daily.

Upgraded to view room... the best in Sydney! Also upgraded to the Horizon Club, enjoyed the evenings with the view and the service.

Awesome hotel from every aspect We spent one night here The heating system wasn’t working and therefore we had a very cold night

High class luxury. Each room detail (bed sheets, built in universal power outlets, marble bathrooom, etcetera) is carefully thought out and made for your comfort. The view from the 36th floor bar is terrific.

This an extremely nice hotel perfectly located in the rocks. The rooms are incredible with amazing views of the harbor. The desk clerk even had free sparkling wine and chocolates brought to the room after she asked if we were celebrating anything.

The hotel staff were terrific. The hotel is immaculate, and the bed is superior- especially after an 18 hour flight. The shower--- AMAZING-- perfect water pressure and temperature. Location is very walkable to Sydney Harbor Bridge and the rocks. Lots of restaurants and shops within a 5-10 minute walk.

176 Cumberland Street The Rocks NSW

Hotel highlights

  • Walking distance to Circular Quay and Overseas Passenger Terminal
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Sydney Central Business District, Shangri-La Hotel, Sydney is within a 5-minute walk of popular attractions such as Museum of Contemporary Art and Circular Quay. This 5-star hotel welcomes guests with 564 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

The 564 rooms have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Guests of Shangri-La Hotel, Sydney enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for AUD 69.00 per night, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Executive Opera House City View 2 Twins, High Floor

2 Twin Beds | Sleeps 4

Horizon Darling Harbour Suite 1 King, Lounge Access, High Floor

1 King Bed | Sleeps 3

Executive Opera House City View Room, 1 King Bed, High Floor

1 King Bed | Sleeps 3

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

1 King Bed | Sleeps 3

Guest reviews for Shangri-La Hotel, Sydney

Everyone (22) Business (2) Couples (8) Family (12) Other (7) Friends (3)
4
Business Business

Location is good and the facilities are fine. Good mixture of modern and classic atmosphere. The top spot is ‘Blu Bar’ on 38th floor.

By , from Melbourne on Dec 6, 2019

5
Family Family

The room was beautiful, breakfast was wonderful, and I enjoyed my cocktail at the top of the building. I also enjoyed the gym and steam.

By on Dec 2, 2019

4
Everyone

Nice hotel in a great location. Altitude restaurant and bar have fantastic views but the bar is not very cozy or comfortable. I found the service to be slow.

By , from San Francisco on Nov 5, 2019

5
Family

We loved the location of the hotel. It was very easy to walk to the Sydney Opera House. There were plenty of eateries to choose from and many boutiques to shop. The hotel itself was first rate and fabulous. We really enjoyed our lovely view of the Darling Harbor. The staff, especially our concierge, Colin, was very helpful, welcoming and professional. We would definitely go back and stay at the Shangri-La in Sydney again.

By on Oct 29, 2019

5
Everyone

By on Oct 19, 2019

4
Family

The location is awesome. Everything is within walking distance. Clean, well maintained.

By on Sep 2, 2019

4
Everyone

By on Aug 20, 2019

4
Everyone

By on Aug 14, 2019

5
Family

Horizon lounge host Shiek made sure our visit was perfect.

By on Jul 29, 2019

5
Everyone

Good location. Great view of Sydney Harbor from room. Very clean room.

By on Jan 10, 2019

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