Shangri-La Sydney

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2 restaurants; breakfast, lunch, and dinner served
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Indoor wedding
View from room
2 restaurants; breakfast, lunch, and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Circular Quay
    ‪10 min walk‬
  • Place, Sydney Opera House
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(130 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds (Barangaroo City)

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(29 reviews)
  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(129 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(65 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Barangaroo 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(105 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(51 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Harbour Bridge Suite 1 King, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(43 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Harbour Bridge King Room

8.0 out of 10
Very good
(7 reviews)
  • Harbor view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 936 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite (The Rocks)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Sydney

Located in The Rocks, Shangri-La Sydney is adjacent to The Big Dig Archaeology Education Centre and within a 5-minute walk of other popular sights like Museum of Contemporary Art. This 5-star hotel welcomes guests with 565 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Museum of Contemporary Art - 3 min walk - 0.2 miles
  • The Rocks Markets - 5 min walk - 0.3 miles
  • Circular Quay - 10 min walk - 0.6 miles
  • Sydney Harbour Bridge - 12 min walk - 0.7 miles
  • Sydney Opera House - 16 min walk - 0.9 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Fortune of War - ‬5 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Maybe Sammy - ‬2 min walk
  • ‪Blu Bar on 36 - ‬1 min walk

About this property

Shangri-La Sydney

Guests of Shangri-La Sydney enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 105 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
40-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and free newspapers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 275.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 145 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 92 003 643 963

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Are free cancellation options available at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Sydney?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Jul 2, 2026 start from $203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Shangri-La Sydney?

This hotel is situated in The Rocks within a 10-minute walk of Circular Quay and Overseas Passenger Terminal. You'll also find Sydney Harbour Bridge and Sydney Opera House less than a mile away.

Is there parking available at Shangri-La Sydney?

Yes, secured valet parking is offered for AUD 105 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Is there a spa at Shangri-La Sydney?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and aromatherapy. The spa is not open daily but only on select days.

Are there luxury amenities available at Shangri-La Sydney?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and deep-tissue massages at this hotel.

Does Shangri-La Sydney feature a casino at the property?

No, Shangri-La Sydney doesn't have a casino.

Will I find an indoor pool at Shangri-La Sydney?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Shangri-La Sydney?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and couples/private dining.

Does Shangri-La Sydney have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Sydney have a restaurant that serves breakfast?

Yes, Shangri-La Sydney has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Sydney allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Sydney though service animals are welcome.

Does Shangri-La Sydney have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Shangri-La Sydney?

The closest major airport to Shangri-La Sydney is Sydney Airport (SYD), which is 10.8 mi away (26 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 27.9 mi away.

Are there rooms with balconies at Shangri-La Sydney?

No, you won't find guestrooms with balconies at Shangri-La Sydney.

Does Shangri-La Sydney have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Sydney.

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1997 out of 2731 reviews
Rating 8 - Good. 427 out of 2731 reviews
Rating 6 - Okay. 176 out of 2731 reviews
Rating 4 - Poor. 78 out of 2731 reviews
Rating 2 - Terrible. 53 out of 2731 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Iana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel’s location is great!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was amazing and perfect for the end of our trip, Sole was very helpful but at the Check In Miss Linh was very Kind to us and exceded our expectations!! Definitely we will Stay every time at Shangri-La. Thank you!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable stay in central Sydney
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding full service hotel in great location, staff friendly and very helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay ,
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the night at the hotel and the staff was amazing and we every helpful. The view from the room was amazing and bed so comfortable. Watched a beautiful sunrise in the morning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel in great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lived up to it's status of a high end resort. The staff were over the top helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, amenities, property conditions & facilities
Great view, clean room & fab stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real phantastic hotel ! Best location, best service especially in the Horizon lounge
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Una

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, nice buffet breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable rooms, incredible views, helpful staff made this a wonderful stay. Great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Could not fault anything, amazing staff and spotless room
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gave us a special wonderful room with a few We really appreciate that and enjoyed our entire stsy.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure luxury, all staff amazing! Especially Peter the doorman!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect. Clean rooms, plenty of amenities in the room and outside. You can see the opera house if you get the right rooms and is in walking distance to the train station near it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Preben

Liked: Cleanliness, amenities, property conditions & facilities
Room, spa and service was top notch
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic location. Hotel can get busy and check in, check out but they have plenty of staff to try and maintain it. Rooms are getting on a bit, but it’s perfectly clean and comfortable. I would recommend based on it will be my first choice in Sydney again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities
room was clean and well appointed with good views of the harbor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, spacious, clean, great staff, great amenities,
Stayed 3 nights in Jan 2026