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Located in Circular Quay - The Rocks, Shangri-La Hotel, Sydney is a leisurely stroll from popular sights such as Sydney Harbour Bridge and Circular Quay. This 5-star hotel has 565 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool. Located centrally in The Rocks, it's also close to Sydney Opera House and University of Sydney.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


All 565 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and desks.

Property features

Guests of Shangri-La Hotel, Sydney enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is AUD 58 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for AUD 120 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.


  • Walking distance to Sydney Harbour Bridge and Circular Quay
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Hotel Amenities

Popular highlights

Free WiFi
Indoor pool
Smoke-free property
24-hour front desk
Multilingual staff

Hotel Amenities

The Shangri-La Hotel, Sydney, has 565 guestrooms over the 36-storey tower block in the historic Rocks district. It offers views of the iconic Opera House and Harbor Bridge from its Altitude Restaurant and Blu Bar on 36, and from many of its guestrooms. It has a full-service conference area with a wide range of meeting venues. CHI, The Spa offers a range of massage and beauty therapies. A hair and beauty salon is located on the same floor, in addition to a 20-meter heated indoor pool with adjoining sundeck. On-site shops include a jewelry store and gift shop. ATM/banking is also available. On-site secure parking with valet service is available (surcharge). Smoke-free property.

The Shangri-La Hotel, Sydney, conference venue has a wide selection of function rooms to suit a range of requirements, from small groups to large-scale receptions. The complete 1,900 square metres of function space has full technological facilities.

Internet access: Complimentary wireless and wired Internet connections are available in the public areas of the Shangri-La Hotel, Sydney, including bars, restaurants, lobby, and function/meeting rooms.

Conference/function room(s): Conference facilities at the Shangri-La Hotel, Sydney extend over four levels and include a ballroom and 19 other function rooms, a number of which can be combined to create additional spaces of varying sizes. Many of the rooms feature large foyers and break-out rooms. The Grand Ballroom is 670 square metres, and accommodates 900 guests in theatre style or 450 in classroom style. It can be divided into two. The Heritage Plaza is a 130 square metre weatherproofed courtyard surrounded by heritage-listed cottages, and can accommodate up to 200 people. The Bradfield Lounge, which has balconies, is 155 square metres, hosting 100 in cocktail style or 50 in classroom style, while the 92 square metre Harlequin Room can host 80 in cocktail style or 50 in classroom style. Other meeting rooms range in size from 185 square metres to 26 square metres. Audiovisual equipment, international video conferencing, simultaneous translations, lecterns, microphones, and other equipment is available.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 565 
  • ATM/banking 
  • Number of floors - 36 
  • Valet parking (surcharge) 
  • Conference space size (meters) - 1900 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Airport transportation 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 19 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Conference space size (feet) - 20452 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Spa tub 
  • Indoor pool 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Valet parking (surcharge)

Room Amenities

Shangri-La Hotel, Sydney offers 565 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room massage available 
  • Slippers 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Desk 
  • Television 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Pillow menu 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Altitude Restaurant - Perched high above Sydney's spectacular harbor at the top of the Shangri-La Hotel, Sydney, Altitude Restaurant is among the city's iconic dining experiences. Modern Australian cuisine and an extensive boutique wine list are accented by 5-meter high floor-to-ceiling windows overlooking Sydney Harbor. A lavish, glass-encased private dining room seats up to 16 and is available for private engagements. Open for dinner daily from 6 PM, except Sunday.

Blu Bar on 36 - Located high above the city with panoramic views of Sydney Harbor Bridge, Opera House, and Darling Harbor. Blu Bar on 36 exudes sophistication and is an attraction in its own right. Open daily from 5 PM.

Café Mix - An all-day dining restaurant with a focus on "fresh" and "diverse." Located on level one of the hotel, Café Mix offers an exquisite selection of international cuisine and scrumptious desserts. Buffet lunch is available daily and buffet dinner is available on Friday and Saturday. Open daily from 6 AM.

Lobby Lounge & Terrace - An elegant bar in Sydney where you can view a landscaped garden through two-story windows. It is a favorite meeting place to relax and enjoy gourmet coffees and teas all day, light snacks and tantalising cocktails. Sit back and relax in the peaceful surrounds of the Lobby Lounge and the outdoor Terrace. Open Monday through Saturday from 7 AM, and Sunday from 8:30 AM.


Start your morning with a buffet breakfast, available each day from 6 AM to 10:30 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

The health club on level two has a 24-hour fitness center offering a wide range of the latest cardio and strength equipment, free weights, weight machines, and resistance equipment. A 20-meter indoor pool has a spa tub and adjoining sundeck. There is also a sauna and a cold plunge pool.

The King George V fitness center, just 100 meters from the hotel, offers aerobics, yoga and Pilates lessons, as well as basketball courts. Within 1 km of the Shangri-La Hotel Sydney, via the Sydney Opera House, is the Royal Botanic Gardens with a foreshore running and walking track. Bicycle rentals are available in nearby Clarence Street, and tennis courts in Kent Street. A 10-minute taxi ride away is Centennial Park, offering extensive running and walking tracks in addition to horse riding. Golf is available at Moore Park Golf Club (5 km), Bondi Golf Club (7 km) or Lane Cove Country Club (10 km). Sailing, windsurfing and kayaking is available in Rose Bay, a 15-minute taxi ride from the hotel. The seaside suburb of Manly (30 minutes by ferry from Circular Quay) offers sea kayaking, surfing, scuba diving, parasailing, and numerous harbour walks.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 

Spa Services

CHI BALANCE (1 hour 20 minutes): From AU$175

A massage focusing on vitality, clarity, and peace of mind. Techniques include acupressure and coordinated movements that originate in Tai Chi, with energizing massage for yang stimulation and relaxing massage for yin calm. Pure synergy element oils are used to harmonize chi flow.

Fee may not include tax and is subject to change without notice.


China has a long history of using pearls to clarify skin and enhance its beauty. It is believed that the valuable minerals and amino acids in the pearl are essential building blocks of collagen and protein used to improve the tone and texture for a youthful appearance. This rich emollient scrub has a brightening effect on the skin, while adding a beautiful smooth glow.

Fee may not include tax and is subject to change without notice.

AUSTRALIAN BOTANICAL RETREAT (2 hours 30 minutes): From AU$330

Inspired by local Australian ingredients, this treatment is rich in essential oils and vitamins. Begin with a mild body polish to remove dry skin cells, then soften with a gentle healing wrap prior to a relaxing 1-hour full-body massage. The finishing touch of lemon myrtle body butter ensures silky and smooth skin.

Fee may not include tax and is subject to change without notice.

CHI VITALITY FACIAL (1 hour): From AU$145

A results-orientated facial that combines western and eastern philosophies for optimum skin and body vitality. Pure aromatherapy, botanical, and herbal extracts will awaken the skin's beauty, leaving the most delicate skin looking calm, vibrant, and healthy.

Fee may not include tax and is subject to change without notice.

ENCHANTED JOURNEY (3 hours): From AU$370

After a long and tiresome journey or a hectic day, to relieve muscular aches and pains and assist your body's natural healing, we recommend this combination of soothing Aroma Bath or Steam Shower, Mountain Tsampa Rub, and CHI Balance Massage.

  • Aroma Bath or Steam Shower
  • CHI Balance Massage
  • Mountain Tsampa Rub

    Fee may not include tax and is subject to change without notice.

    CHI, The Spa at Shangri-La draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment, and wellbeing. With roots set in the Chinese theory of the Five Elements of metal, water, wood, fire, and earth to harmonise the body's energy, CHI, The Spa at Shangri-La Hotel, Sydney, also includes a selection of treatments that showcases Australia's natural botanical products with their potent therapeutic properties.

    CHI, The Spa uses Ila and CHI products.

    CHI, The Spa, located on level 2 of the Shangri-La Hotel, Sydney, offers CHI treatments based on principles of restoring balance and harmony to mind and body as inspired by traditional Asian healing philosophies. CHI, The Spa features luxurious private spa suites that create a sense of timelessness where you can indulge the senses, soothe the body, and revitalise the spirit.

    • Body wraps 
    • Body scrubs 
    • Aromatherapy treatments 
    • Spa tub in spa 
    • Massages 
    • Body treatments 
    • Facial treatments 
  • Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.

    • Accessible bathroom 
    • Roll-in shower 

    Hotel Policies


    Minimum check-in age is 18

    Check-in time starts at 3 PM

    Special check-in instructions:


    Check-out time is 11 AM

    Payment types

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for AUD 95 per night.
    • Free cribs (infant beds)!


    • Pets not allowed

    You need to know

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Debit cards not accepted


    You'll be asked to pay the following charges at the property:
    • Deposit: AUD 100 per night
    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for buffet breakfast: AUD 42 per person (approximately)
    • Airport shuttle fee: AUD 120 per vehicle (one way)
    • Valet parking fee: AUD 58 per night (in/out privileges)
    • Rollaway bed fee: AUD 95 per night
    • Onsite credit card charges are subject to a surcharge
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Name

    • Hotel Shangri-La Sydney
    • Hotel Sydney Shangri-La
    • Shangri-La Hotel Sydney
    • Shangri-La Hotel Sydney The Rocks
    • Shangri-La Sydney
    • Shangri-La Sydney Hotel
    • Shangri-La Sydney The Rocks
    • Sydney Hotel Shangri-La
    • Sydney Shangri-La
    • Sydney Shangri-La Hotel
    • Shangri La Sydney
    • Shangri La Hotel Sydney

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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