10/10 Excellent
Amanda
Traveled with group
Aug 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time stay
At check in was upgraded to complementary balcony room since celebrating my birthday. Loved the free valet parking made it so easy to check in!! So many great things about staying here and it was a first time. #1) the spa was to die for absolutely loved it #2) jonathan at the pool was the best bartender so helpful and funny #3) the steakhouse was great and the service was amazing #4) housekeeping was so nice and sweet went out of her way to see if we needed anything else #5) clean clean clean, our room was cleaned great at all time the public restrooms were as well. Now some downsides #1) THE DOOR!! to get in the room was ridiculous had to swipe the room key 5-10 times everytime and had to yank the door hand hard to get in #2) the service poolside was not the best felt like we were constantly skipped over or ignored but jonathan made up for it at the actual pool bar #3) the food court style places to eat were not worth the price in my opinion. had the pizza and a breakfast sandwhich both were bleh would not order from either place again. But to finish on a good note i was there on my actual birthday and while gambling an employee came up to me with a birthday pin and wished me a happy birthday, deff made me feel special!
Amanda
Stayed 3 nights in Aug 2025