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Sydney Harbour Hotel

4.0 star property

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Photo gallery for Sydney Harbour Hotel

Outdoor pool, sun loungers
Reception
In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local and international cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
55 George Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪1 min walk‬
  • Place, Overseas Passenger Terminal
    ‪3 min walk‬
  • Place, Circular Quay
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

8.2 out of 10
Very good
(107 reviews)
  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

7.2 out of 10
Good
(15 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

8.2 out of 10
Very good
(66 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

8.0 out of 10
Very good
(54 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

8.0 out of 10
Very good
(8 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

8.4 out of 10
Very good
(26 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

8.4 out of 10
Very good
(9 reviews)
  • Harbor view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Spa
  • Free WiFi
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9.2 out of 10, Wonderful, 2,549 reviews
$251 nightly
The price is $276
Mar 9 - Mar 10
Total with taxes and fees
Shangri-La Sydney

About the neighborhood

Sydney

Located in The Rocks, Sydney Harbour Hotel is adjacent to Overseas Passenger Terminal and within a 10-minute walk of other popular attractions like Sydney Harbour Bridge. This 176-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • The Rocks Markets - 1 min walk - 0.0 miles
  • Overseas Passenger Terminal - 3 min walk - 0.1 miles
  • Sydney Harbour Bridge - 7 min walk - 0.4 miles
  • Circular Quay - 7 min walk - 0.5 miles
  • Sydney Opera House - 13 min walk - 0.8 miles

Getting around

  • Sydney Circular Quay Station - 7 min walk
  • Wynyard Station - 11 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪The Squire's Landing - ‬3 min walk
  • ‪The Glenmore Hotel - ‬3 min walk
  • ‪Cruise Bar - ‬5 min walk
  • ‪Endeavour Tap Rooms - ‬2 min walk
  • ‪Quay - ‬4 min walk

About this property

Sydney Harbour Hotel

Guests staying at Sydney Harbour Hotel enjoy an outdoor pool, free WiFi in public areas, and a hot tub. Valet parking is available for AUD 75 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Harbour Rocks by Ode Hotels
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,005 reviews
$235 nightly
The price is $235
Mar 8 - Mar 9
Total with taxes and fees
Harbour Rocks by Ode Hotels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 8 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Secured valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Frequently asked questions

Is free cancellation available at Sydney Harbour Hotel?

Sydney Harbour Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sydney Harbour Hotel?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Sydney Harbour Hotel on Mar 11, 2026 start from 178.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sydney Harbour Hotel?

This hotel is situated in The Rocks, just steps from Circular Quay and Overseas Passenger Terminal, and within a short walk of Sydney Harbour Bridge. You'll also find Sydney Opera House and Martin Place less than a mile away.

Is there parking available at Sydney Harbour Hotel?

Yes, secured valet parking is offered for AUD 75 per night.

Does Sydney Harbour Hotel feature a casino at the property?

No, Sydney Harbour Hotel doesn't have a casino.

Will I find an indoor pool at Sydney Harbour Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Sydney Harbour Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sydney Harbour Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Sydney Harbour Hotel have a restaurant with a breakfast menu?

Yes, Sydney Harbour Hotel serves buffet breakfast for a surcharge each morning at Playfair Terrace.

Will Sydney Harbour Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sydney Harbour Hotel.

Does Sydney Harbour Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sydney Harbour Hotel?

The closest major airport to Sydney Harbour Hotel is Sydney Airport (SYD), which is 10.9 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Sydney Harbour Hotel?

No, you won't find guestrooms with balconies at Sydney Harbour Hotel.

Sydney Harbour Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 968 out of 2077 reviews
Rating 8 - Good. 677 out of 2077 reviews
Rating 6 - Okay. 289 out of 2077 reviews
Rating 4 - Poor. 100 out of 2077 reviews
Rating 2 - Terrible. 43 out of 2077 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John, clinton

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were lovely, very helpful. Room ok but with 4 adults bit tight photo looked different No problem with security deposit per night but didn't know at the time of booking and very quick quick to come out of account , still waiting to go back in Overall great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room had a bathtub!!! First one after travelling for a month. Great bed, quiet and dark.
Stayed 2 nights in Nov 2025

4/10 Poor

Ben

Disliked: Cleanliness
Got given a room which was already assigned to someone else initially. Then woken by two false fire alarms the same night. Generally dated interior and rooms have a strange smell. Only redeeming features are location and rooftop pool.
Stayed 2 nights in Nov 2025

4/10 Poor

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Rosie

Stayed 4 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness
Comfortable room with balcony. Staff very nice. Great location False fire alarm at midnight was not fun!! Twice in one night.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alun

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Mid-stay, my room was reallocated to another guest. They walked into my room (with a key supplied by hotel) while changing and showering. The implications for such a poorly run hotel is significant. What if I had been a single woman, or some of my possessions were missing upon my return?? I complained to the hotel and got very little in the way of explanation or apology. They offered a free breakfast, but I don’t think that even goes part way to resolving my experience. I’m waiting for hotels.com to attempt to resolve before involving my credit card company. Dated hotel with poor facilities. The hotel is run by a skeleton crew with little understanding. During the 1am fire drill, there were no visible sign of staff. During the second alarm, guests were standing on balconies internally with no info or intention of evacuation. Good location and reasonably priced, but I’d look elsewhere for a stay in Sydney. The hygiene and housekeeping were also a disaster. I can’t upload pictures to this review. AVOID THIS HOTEL!!!
Bathroom filth
Stayed 2 nights in Nov 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but this hotel is very tired, bathroom was very basic like a 2 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Great location and tidy hotel. Rooftop pool and hot tub were great!
Stayed 6 nights in Nov 2025

8/10 Good

Kerri Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing. Rooms are always clean too but the lifts, small stairs and long walk to the rooms are inconvenient. The late check in also bit difficult.
Stayed 2 nights in Nov 2025

6/10 Okay

Collette

Traveled with group
Liked: Staff & service
Staff were very helpful and polite. Hotel is dated and rooms are average. We were allocated a room where the bathroom was is a very poor state with a small ceiling trap door that had brown substance leak which looked like it had been there sometime and bathroom in general was not good. However reception changed our room which was better. Location is excellent. Wouldn’t stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bobby, Aiken

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were courteous and helped with storing our luggage until our room was available later in the day. Nostalgic hotel so don’t expect modern decor and fixtures. Best location for sightseeing and getting on/off cruise ship. Several great restaurants, bars, public transportation, and shopping in walking distance. Rooftop pool is fantastic. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Haecy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We want to specifically commend Marcy, the Housekeeping Manager, for turning our first trip to Sydney into a memorable, comfortable experience. Her personal attention ensured my parents and I were exceptionally well-taken care of and felt right at home. She is a phenomenal asset whose commitment to guest comfort elevated our entire experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

8/10 Good

Vannessa

Liked: Amenities, property conditions & facilities
Staff lovely, shower was not as clean as it could be and water pressure very low. Overall though we loved this hotel, the location is fabulous and lots to do and see within walking distance.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Roberta

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaner for our room left all our dirty towels in a pile on top of the dresser. She also left her dirty rubber gloves on top of our night table, close to my sleep mask and earplugs. It was disgusting. I brought everything down to the front desk and made a complaint, and ask the manager to respond, but I never heard from anyone.
Stayed 3 nights in Nov 2025

6/10 Okay

Bruce

Liked: Cleanliness, amenities
A wait for check in, but pleasant efficient staff. The room was ok, the bed was really comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sophie

Stayed 2 nights in Nov 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect for exploring The Rocks' many activities. Reception was fantastic. Room service was quick and hot. The room itself is in desperate need of a good deep cleaning especially the bathroom ( black dirt (mold)& grime in the caulking around the tub and the sink,stained carpeting and waterdrip marks on the wall behind a picture. Overall would stay again if only for location 7out of 10
Stayed 12 nights in Nov 2025

10/10 Excellent

Pushkar Sebastian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, highly recommend the buffet breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Maria

Stayed 4 nights in Nov 2025

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