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Oaks On Castlereagh, Sydney Central

4.0 out of 5.0

Recent guest reviews

room up to oaks standard and pleasant stay, clean and comfortable. reception area is not up to standard at all, and needs some urgent attention. reception staff OK, first impression less than average, but comfort of room made up for the experience.

1. Air-Conditioning - when he got to his room after an all-night flight, it was very warm and it took a couple of hours before it began to cool down - made it difficult to sleep 2. Ironing Board - not one in the room, when he asked reception for one they seemed to find it a very inconvenient question 3. Television - some local TV stations not being received, eg Channel 7 Olympic Coverage 4. Payment required for internet - this seems at odds with what was advertised, and when he questioned reception he was told that was not part of his "package" 5. Room itself looked like it had not had any maintenance in quite some time. I booked 5 rooms for our overseas visitors, no one will stay there again. It isn't cheap but it's nasty.

Great base. Helpful polite staff. Very clean and tidy. Well maintained. Well equipped apartments with good facilities. Stayed here before . Highly recommend. Wifi. TV. Not noisy . Location is a great base to explore the amazing city of Sydney . Close to Central station

Worst hotel/appartment if you can call it that. 1am false evactuation lead by security team that had no idea what to do, the evacuation staircases were dirty (vomit piles and general rubbish). Security/managment persisted to send people back up in the broken elevators to their rooms while the alarms were still sounding and the Fireman had not yet checked the building and deemed it safe. Lucky there was no real threat else I would be seriously concerned for everyones lives. For the whole stay 1 of 3 lifts were in operation they then charged me $150 to replace a lost plastic swipe pass for the elevator which beyond unreasonable. General night staff were rude and unattentive. Day staff however seemed quite capable. Postives were hard to find but the location was good. Would suggest finding else where in the area though to stay.

Stayed for 4 nights. Staffs were very friendly and helpful. Very spacious and comfortable studio room, just a little bit out dated. Quiet room on 12th floor and could see the railway on the left side. A cockroach appeared on the wall on the 2nd night, although the room looked clean and tidy. 5 mins walk to central station. Lots of Thai and Korean restaurants just around the corner. Great location and price for the stay.

A christmas gift turned bad. We stayed at Oaks on Castlereigh on a saturday night but unfortunately the Fire alarm evacuate alarm went off around midnight and continued for more than 2 hours. We understand these things happen but the lack of communication from the hotel and staff was not good.In a real emergency it would be a bit of a worry. No apology...nothing. Understand the stressful situation but honestly more than two hours of a ear peircing alarm going off, not good! Other than that the room was clean and tidy. Some railway noise. Staff welcoming on arrival.

I wouldnt necessarily rate this as a 4 star hotel (more like a 3 star studio apartment), but its clean and comfortable. Great location in Sydney CBD. Staff are friendly. Comfortable bed. Bathroom a little tired.

Stayed one night. Room was basic but clean and comfortable. Some street noise as the windows aren't double glazed from both the traffic and nearby train line. If you are driving there, something to consider is the process to use their carpark. When checking in, there is no off street parking area near the entrance and there is very limited legal street parking so you risk being ticketed while checking in. Then when checked in, yo get a beeper to access their underground carpark which is actually in a seperate driveway, which requires driving around the block because the apartments are on a one way street. Finding your allocated underground carpark space can be a little confusing and the space is tight if you have anything other than a small car. Not a deal breaker but something to be aware of. Location is handy to Chinatown and only 2 blocks to Central station.

Our apartment was more than expected and it was fabulous to have a full kitchen, a laundry and a separate master suite with walk in robe, tv and ensuite. We had air conditioning that worked and a lovely deck. The staff at reception were lovely and helpful and the service staff did more than expected too. We would (in fact I already have) recommended this hotel to others. Thank you very much for making our stay a pleasure.

Let’s start with the chaotic 1am unnecessary evacuation which on its own was bad enough but with a confused reception worker and a security guard who was completely clueless and no explanation until I confronted one of them this was just ridiculous - a Fawlty Towers episode without the humour. I could go on and on about this but I’m too exhausted from lack of sleep and quite frankly just over the whole experience. Let’s move onto the constant outside noise all night as the room windows are not double glazed to the handing back in of the remote to reception for car parking as there is no drop box - asked to just drop it back off at reception from a one way street with about four street car spaces across from it, not sure how that’s meant to work. Finally let’s talk about rooms with actual old fashioned key access with the hotel name and room number printed on them so that if you lose your key you’ve probably invited a thief to your room to take all your stuff. It’s 2018 get it together. Needless to say we won’t be returning - I would have given this no stars but the app doesn’t allow for this. I have stayed in literally hundreds of places over the years (I travel a lot for work) this one is by far the worst. The location is great for anyone wanting to go to the Capital Theatre or Chinatown so check for other places around this area if it’s where you want to be but give this place a wide berth.

317 Castlereagh Street Haymarket NSW

Hotel highlights

  • Indoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Located in Sydney Central Business District, Oaks On Castlereagh, Sydney Central is within 2 miles (3 km) of popular attractions such as Sydney Opera House and University of Sydney. This 4-star apartment welcomes guests with 125 rooms and conveniences like an indoor pool, a fitness center, and a spa tub. Sydney Harbour Bridge and Circular Quay are also near this Haymarket apartment.


The 125 apartments are air-conditioned and have an array of amenities, including microwaves, refrigerators, and ironing boards. TVs come with cable channels and DVD players, and guests can stay connected with WiFi.

Property features

At Oaks On Castlereagh, Sydney Central, guests enjoy an indoor pool, a fitness center, and a spa tub. Self parking is available for AUD 35 per day. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include WiFi in public areas, laundry facilities, and barbecue grills.

Room options

One Bedroom Apartment

Queen 1 | Sleeps 3

Two Bedroom Apartment

Queen 1 | Sleeps 5

Three Bedroom Apartment

Full 3 | Full 2 | Sleeps 7

One Bedroom Apartment (No Housekeeping)

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

49% of guests recommend this hotel

Total of 838 reviews