Skip to main content
Beginning of main content

Mercure Sydney Potts Point

4.0 out of 5.0

Recent guest reviews

My wife and I arrived around 09.00 and were immediately allocated a room however, it was not ready so we went out around the town returning after lunch. This has happened to us before at this hotel as it is reasonably small about 280 rooms and is very popular. At least two airlines use the hotel. We were accommodated in a disabled room which was very big with 2 double beds and the bathroom had grab handles in all the appropriate places. The only negative to these rooms of which there are 3, is that they do not have the broad city views enjoyed by the other deluxe rooms. Our package included breakfast daily and this was an excellent option to take. There was plenty of variety, a lot of fresh fruit and freshly squeezed juices. Take the breakfast option, you won't find a better value breakfast locally. The hotel is located above Kings Cross railway station and there is an entrance to the station by lift or stairs only 20 metres from the hotel, this gives you access to the entire metropolitan rail network. If you want a convenient hotel whether you're able bodied or disabled this is the place to stay at a reasonable price within walking distance of the city and to a myriad of restaurants.

I stayed here for a few nights while sightseeing around Sydney. The hotel is in a good location, it is right next to the Kings Cross Train Station, so is it easy to reach all the main sights of the city. There is a grocery store across the street and a variety of places to eat around the hotel. The staff at the desk were very friendly. After a long overnight flight we arrived early and they were able to check us in early which was great. The room was nice, clean and comfortable. Wi-Fi in the room worked great.

My wife and I stayed at the Holiday Inn for 4 nights at the end of February. We were kindly upgraded to a high room with a harbour view. It was a great surprise to open the curtains and see the bridge and opera house in the distance. The room was clean and well appointed. We had one dinner at the restaurant during our stay and we enjoyed a good meal at a reasonable price. The location of the hotel is perfect for exploring the city as it is right next to Kings Cross station. Visitors should be aware that Kings Cross is an 'interesting' area and we were a little taken aback by some sights on the first evening as we looked for a restaurant. It was certainly vibrant but friendly and we never felt uneasy. Because of the local 'buzz' I would recommend a high room. All the staff were brilliant and they lived up to their catchword: "No worries!"

We stayed at the Potts Point Holiday Inn 3 times during our month-long vacation "down-under". In general, the rooms were clean and nice and the beds were comfortable. On our last stay we were upgraded to a harbor-view suite. It was lovely and had an outstanding view of the harbor, the bridge, and the Opera House. Probably the best thing about the hotel was the location. It was literally next door to the Kings Cross train station. This made sightseeing a breeze. The trains were excellent and got us to points of interest quickly and cheaply. The desk staff was very friendly and helpful. They took time to explain the train system, help us with numerous questions (like where to find an ATM or grocery store), help print boarding passes when the public PC was being difficult, and even called our next hotel (also a Holiday Inn) to get us an upgrade to ocean-front. Our only complaint would be the lack of an ice machine, but apparently that's an American thing. We didn't have a single hotel on the trip that had one.

The hotel is extremely well located, sitting almost on top of the Kings Cross metro stop and within easy walking distance of some wonderful restaurants, shops, and coffee bars. The”walking-by”scenery was also nice to watch! We paid a little extra for a higher room with a view of the harbor, bridge and opera house and are glad we did. The view was unobstructed and we were able to watch the tail-end of a great fireworks display one night from our room. As well, looking out in the morning sun and afternoon sunset highlighted the magnificent view. The breakfast was really nice with hot items available, a juicer to make one’s own fresh juice, fruit, cheese, breads and so on. Speaking of food, “An Nam” Vietnamese just across the street from the hotel and “Osaka Bar and Restaurant” a few blocks away became two of our world-wide favorites after we ate there. Neither are fancy nor expensive and the food was tremendous!

Fantastic friendly welcome on arrival by Max. Room 713 is a double room suite. Bathroom has separate toilet. Brilliant 170 degree view of Sydney. Couldn’t ask for a better bed and quality linen in a sparking clean room. A generous amount of toiletries included. Easy walk to station and numerous eateries. For families with small children there is an option ($40) to have a tepee put into your family room for a camping experience. The only thing to let this great hotel down was the breakfast. The buffet was understaffed, food couldn’t kept up with demand, a long wait to only receive cold eggs, sausages and bacon. In fact all hot food was cold. Even the urn for tea had luke warm water. Very disappointing, worst breakfast experience we’ve ever had. I took toast back to the room and made a hot tea there. More staff would fix this. If breakfast was up to standard I would rate the hotel 5. Or don’t pay for breakfast here and opt to walk to one of the numerous eateries within 2 minutes of the hotel.

The best thing about this hotel is its location.Out of the door over the zebra crossing and straight down the steps to the station and the city over ground rail service.Circular quay is a short ride away for the opera house Sydney harbour bridge and the harbour ferry services.There are plenty of eateries around a supermarket and some nice pubs,The Holiday Inn is a tourist hotel it has good facilities bedrooms are quite spacious as is the bathroom beds are comfortable with soft and firm pillows embroidered on the pillow slips.The breakfast was plentiful unfortunately spoilt some what by machine coffee which was completely tasteless.The restaurant serves lunch and dinner I thought it was a bit pricy but the quality was good.All the public areas are comfortable and clean staff are friendly this is quite a good hotel.

We were in Sydney with a group for a 2 day pre-cruise stopover. We thoroughly enjoyed our stay, and it started with an early checkin after flying in, thanks to the staff at Reception. The rooms are a bit dated, but the amenities and facilities were great. It was reasonably quiet, considering there is building activity and trains nearby. The Hotel is centrally located, near Kings Cross, and has a restaurant and bar, where we spent some time :) There are plenty of other eating options nearby - we had a St Patricks night dinner at the New Hampton Hotel, which was great. Another great location feature is the Kings Cross train station, which is just a few metres down the road - you need an Opal Card to travel - only one stop to the CBD, and two stops to Bondi Junction. We would definitely stay here again.

Hotel is located in a good spot - in Kings cross although it is advertised/named as Potts Point. Tidy & visually appealing shared areas of hotel. Room was spacious & nice. Beds were comfy, pillow cases were labeled ‘soft’ or ‘firm’ although they all seemed to be the same anyway. Shower pressure was good. Our room had a private balcony with the sliding door locked via key & a sign on the door advising guests to use balcony responsibly, we called reception to see if we could get it unlocked to which they told us guests are not allowed to use the balconies, we found it very strange. Meals are generous sizing & great.

I have stayed all over Sydney- Sheraton on the Park, 4 Seasons, Harbor Mariott, Hilton. This is my first stay at the hotel and its awesome. I opted for a top floor suite and what a view. The view of all of downtown, Harbor Bridge, Opera House and much of the Harbor is just incredible to see and enjoy. The views are even better than I had hoped for. As for the room its large, and spartan furniture. Bathroom is massive with a shower that could hold-well a lot more than 1 at a time. Its not a luxury hotel like the others, its a nice hotel with one of the best views-in the world. Hotel location is really convenient if you use Sydney Trains, 2 stops and you are at Martin Place, a quick connect and you are at Circular Quay. Just get an Opal card and you are off for quick, painless and I think pretty cheap travel. So enjoy this hotel, it would be amazing at SydneyNYE, the views from here I can only imagine. Wifi has been fast, and the restaurant has a nice bar and reasonable prices for food. About 20 takeaway places in easy walking distance.

226 Victoria Street Potts Point NSW

Hotel highlights

  • Onsite dining
  • Rooftop terrace
  • Wired Internet in rooms (fees apply)
  • WiFi in public areas (fees apply)

Mercure Sydney Potts Point places you within 2 miles (3 km) of popular sights like Sydney Opera House and Circular Quay. This 227-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a rooftop terrace. Located in central Kings Cross, the hotel is also near Sydney Harbour Bridge and University of Sydney.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM.


The 227 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect wired Internet and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.

Property features

Guests of Mercure Sydney Potts Point enjoy a rooftop terrace, WiFi in public areas, and conference space. If you drive, self parking is AUD 30 per day, or you can take advantage of the shuttle from the hotel to the airport (available on request) for AUD 14 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 1187 reviews