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Holiday Inn Parramatta

4.5 out of 5.0

Recent guest reviews

Would just like to thank all the staff for my great stay at the Holiday Inn Parramatta. Would highly recommend for any Business to stay and family stays as well. We had a group of 6 people that stayed for 5 days. Anything we asked they were able to help us with an any issue we had they fixed. Would just like to call a BIG shout out to MARY for her great service always smiling and willing to go up and above.

Fantastic location, very clean. Could not fault anything. The room was spotless and the amenities were what you would expect at a more expensive motel. Meals were delicious and Mary needs to be commended on her customer service. We need more of her in the world! Will definitely be recommending to others.

Awesome motel. Great location. Parking next door. Quiet street. Rooms really clean and well maintained. Meals where amazing and prices great too. Service was exceptional. Mary has the best customer service I have seen in a long while. She is a credit to the business. Highly recommend. Will definitely be back.

Easy to check in and out. There is a huge selection for breakfast which surprised me and the staff were very friendly and helpful. The room is spacious with a great chair and desk for those who need to do work in the hotel room. I got the non smoking room and found it perfect for a work trip.

Hotel was within easy walk fro train station. Well presented, very helpful staff. Room came with buffet breakfast, nice bonus. It was a birthday treat so room cost a little more than I would normally pay, but was almost a last minute thing, but definitely reasonable.

After a big day working, it was nice to go to a place where you could be comfortable. All the staff where so friendly and helpful and the Manager took care of everything and made us feel welcome. I wouldn't go anywhere else.

Just had family trip to Sydney. Had most pleasant stay with lots of help from staff. Daughter left her small bag by mistake and hotel cooperated beautifully with courier and getting it interstate to us within 48 hrs. Cannot thank them enough not just for that but for everything. They were so friendly to my children, room service was brilliant and the manager even organised some brochures and assistance for us. Cant rate them high enough! Will be back

From the moment we walked into the motel we felt welcome, we found the area very clean, our room was excellent very clean and roomy.Bathroom very clean. When we asked for help with finding information on going to a certain place,no problems very helpful. The motel is walking distance from the major shopping mall, clubs and pubs. there was only one very small issue was when we had made coffee late that evening we found that there were no complimentary biscuits to have , 99% of motels do supply.

I travel all over Australia for business. Holiday Inn in Parramatta is probably the best Hotel in Australia. The staff are exceptional! The service is first class. The experience is exceptional - I highly recommend this hotel to any business or holiday traveller.

Comfortable hotel that is close to Westfield Shopping Centre but it has become tired since I was last here. One the lifts are replaced it will be easier to get to your floor. next door was a great PJ O'brien Pub (was always great for its Irish Whiskey Dinners) but even that has deteriorated over time. I had a king suite which is perfect for those travelling for work. Plenty of room and having the extra sitting room helps separate work from sleeping area. We found the range in the hotel bar a bit limited and the steak a little overpriced ($35 for a sirloin and chips). Breakfast is OK but best to get there at opening rather than eating around 6:45am and room service was OK but have had better club sandwiches. Location and cleanliness are probably the strengths of the hotel.

18-40 Anderson Street Parramatta NSW

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Holiday Inn Parramatta places you within a mile (2 km) of Parramatta Park and Riverside Theatres. This 181-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a fitness center, and a spa tub. In central Parramatta, the hotel is also close to Old Government House and Parramatta Stadium.


This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All of Holiday Inn Parramatta's 181 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and minibars. 36-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard.

Property features

At Holiday Inn Parramatta, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is available for AUD 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Superior Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 3

Suite, 1 Bedroom

King 1 | Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 407 reviews