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Holiday Inn Parramatta by IHG

Property class: 4

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Photo gallery for Holiday Inn Parramatta by IHG

Daily buffet breakfast (AUD 35 per person)
Lobby sitting area
Point of interest
Outdoor pool, sun loungers
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • Place, Parramatta Park
    ‪12 min walk‬
  • Place, CommBank Stadium
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Sydney

Located in Parramatta, Holiday Inn Parramatta by IHG is within a 5-minute walk of Westfield Parramatta Shopping Centre and within 15 minutes of other popular attractions like Parramatta Park. This 4-star hotel welcomes guests with 181 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Westfield Parramatta Shopping Centre - 3 min walk - 0.2 miles
  • Parramatta Park - 12 min walk - 0.7 miles
  • Riverside Theatres - 16 min walk - 0.9 miles
  • CommBank Stadium - 19 min walk - 1.0 mile
  • University of Western Sydney Parramatta Campus - 3 min drive - 2.0 miles

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Nadia's Café - ‬7 min walk
  • ‪Social House Bar And Dining - ‬3 min walk
  • ‪The Commercial Hotel - ‬6 min walk
  • ‪Tantra Bar - ‬3 min walk

About this property

Holiday Inn Parramatta by IHG

Holiday Inn Parramatta by IHG features an outdoor pool, a children's pool, and a gym. Self parking is offered for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, coffee makers, and free newspapers are also standard.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Parramatta by IHG?

Holiday Inn Parramatta by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Parramatta by IHG?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Parramatta by IHG on Apr 26, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Parramatta by IHG?

This hotel is situated in Parramatta within a short 4-minute walk of Westfield Parramatta Shopping Centre and also 14 minutes on foot from Parramatta Park. You'll also find Accor Stadium and Qudos Bank Arena within a short drive.

Is there parking available at Holiday Inn Parramatta by IHG?

Yes, secured parking is offered for AUD 20 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Parramatta by IHG include a casino on the premises?

No, Holiday Inn Parramatta by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Parramatta by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Holiday Inn Parramatta by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Parramatta by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Parramatta by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Parramatta by IHG serves buffet breakfast for a surcharge each morning at Twenty One Fifty.

Will Holiday Inn Parramatta by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Parramatta by IHG though service animals are welcome.

Does Holiday Inn Parramatta by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Parramatta by IHG?

The closest major airport to Holiday Inn Parramatta by IHG is Sydney Airport (SYD), which is 15.4 mi away (30 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is located 28.7 mi away (43-minute drive).

Can I book a room with a balcony at Holiday Inn Parramatta by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Parramatta by IHG.

Does Holiday Inn Parramatta by IHG offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Parramatta by IHG.

Holiday Inn Parramatta by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing. We needed to extend our stay each day and they were very accommodating. Helping us to get the best rate and even let us have the same room when possible. We were very appreciative of them going the extra mile to help us.
Stayed 1 night in Dec 2025

6/10 Okay

Helen, Melbourne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for public transport and shopping/ dining nearby. Friendly staff and clean rooms, nice pool and spa. The only grievance was outside of the hotel's control - namely, on 2 nights out the 6 we stayed, the noise from the bar across the road was rather loud (probably can't hear it if the room is not facing the front of the hotel).
Stayed 6 nights in Dec 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was truly a pleasure. From the very first moment, I felt welcomed and comfortable. The atmosphere is warm, tasteful, and thoughtfully curated — a place where you can genuinely relax and feel at ease. The room was spotless. The location is also excellent, making it easy to enjoy the surroundings and feel connected to the city, while still having a peaceful retreat to return to. I would absolutely recommend this place to anyone looking for comfort, quality, and genuine hospitality. I would happily stay here again and look forward to returning in the future.
Stayed 11 nights in Dec 2025

6/10 Okay

Rushdi

Liked: Cleanliness, staff & service
Room and breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location near Parramatta train station
Stayed 1 night in Dec 2025

8/10 Good

Kate

Stayed 1 night in Dec 2025

8/10 Good

Andre

Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight. Very friendly staff, room was clean and what we needed
Stayed 1 night in Nov 2025

8/10 Good

CRAIG

Stayed 1 night in Nov 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. Room clean, beds were a bit small but we are big. 🙂
Stayed 1 night in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful stayed in a newly renovated room which was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Cima, Epping

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast there. Very helpful staff especially Lauren. I accidentally left my hat in the room after checkout. She accompanied me to get it. I would recommend family and friends to stay there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Tba
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonja

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, safe and clean
Stayed 1 night in Oct 2025

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, front staff very polite.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from the staff highly recommend, if you are going to any events at accor stadium its close to public transport as well as a short walk to westfield
Stayed 1 night in Oct 2025

2/10 Terrible

Sahil

Stayed 2 nights in Oct 2025

4/10 Poor

Johny

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very close to Westfield
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop on our journey from Melbourne to Qld. Facilities all good and easy parking on the street. Great pub across the rd for dinner and shopping at Westfield. We would happily stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarokhan

Great stay, great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiueti

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean and comfortable stay

We had a great stay here, if only for one night. It was further from the airport but far less expensive and very close to public transportation, the mall, and plenty of dining options. Have to give my compliments to a very welcoming and helpful staff as well.
Stayed 1 night in Aug 2025

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