Holiday Inn Parramatta by IHG

4.0 star property
Hotel with an outdoor pool, a quick walk to Westfield Parramatta Shopping Centre

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Photo gallery for Holiday Inn Parramatta by IHG

Welcome to Holiday in Parramatta, where a beautiful floral wreath greets you.
Relax in a serene space with a dark brown sofa, round side tables, and lush views of greenery.
Relax in a spacious room with a large bed, two bedside tables, and modern lamps.
Relax in style with comfortable seating and scenic views from our modern lobby.
Experience the sleek entrance of Westfield, where a glass door welcomes you to a modern urban retreat.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • CommBank Stadium
    ‪19 min walk‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

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Room options

Suite, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible Bathtub

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Sydney

Located in Parramatta, Holiday Inn Parramatta by IHG is within a 5-minute walk of Westfield Parramatta Shopping Centre and within 15 minutes of other popular attractions like Parramatta Park. This 4-star hotel welcomes guests with 181 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Westfield Parramatta Shopping Centre - 3 min walk - 0.2 miles
  • CommBank Stadium - 19 min walk - 1.0 mile
  • Westmead Hospital - 4 min drive - 2.2 miles
  • Qudos Bank Arena - 7 min drive - 4.3 miles
  • Accor Stadium - 7 min drive - 4.3 miles

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪Commercial Hotel - ‬6 min walk
  • ‪PJ Gallagher's Irish Pub - ‬2 min walk
  • ‪Chatkazz - ‬8 min walk
  • ‪Circa Espresso - ‬4 min walk
  • ‪Pho Pasteur - ‬5 min walk

About this property

Holiday Inn Parramatta by IHG

Hotel with an outdoor pool, a quick walk to Westfield Parramatta Shopping Centre
Holiday Inn Parramatta by IHG features an outdoor pool, a children's pool, and a gym. Self parking is offered for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, coffee makers, and free newspapers are also standard.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Parramatta by IHG?

Holiday Inn Parramatta by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Holiday Inn Parramatta by IHG?

This hotel is situated in Parramatta within a short 4-minute walk of Westfield Parramatta Shopping Centre and also 14 minutes on foot from Parramatta Park. You'll also find Accor Stadium and Qudos Bank Arena within a short drive.

Is there parking available at Holiday Inn Parramatta by IHG?

Yes, secured parking is offered for AUD 20 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Parramatta by IHG include a casino on the premises?

No, Holiday Inn Parramatta by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Parramatta by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Holiday Inn Parramatta by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Holiday Inn Parramatta by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Parramatta by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Parramatta by IHG serves buffet breakfast for a surcharge each morning at Twenty One Fifty.

Will Holiday Inn Parramatta by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Parramatta by IHG though service animals are welcome.

Does Holiday Inn Parramatta by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Parramatta by IHG?

The closest major airport to Holiday Inn Parramatta by IHG is Sydney Airport (SYD), which is 15.4 mi away (30 minutes by car).

Are there rooms with balconies at Holiday Inn Parramatta by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Parramatta by IHG.

Does Holiday Inn Parramatta by IHG offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Parramatta by IHG.

Holiday Inn Parramatta by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities
contruction work next door had left pavement cracked and broken causing trip hazards
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 5 nights in Mar 2025

10/10 Excellent

Scott, Chisholm

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Stayed 1 night in Mar 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, and we had a very good short stay here.
Stayed 2 nights in Mar 2025

2/10 Terrible

NORMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The staff were very attentive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two night stay in Sydney and was very fortunate to stay at the Holiday Inn Parramatta. The staff were all very helpful and friendly. The room was just beautiful and comfy. This hotel is just so convenient in terms of location. 10mins walking distance to a huge Westfield and the train station - so great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Feb 2025

6/10 Okay

Kerry

Liked: Amenities
Close to Paramatta Staduim
Stayed 1 night in Feb 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the receptionists, male and female, were lovely and friendly and efficient. I will definitely be back, they had a very busy weekend, and everything for us was smooth sailing.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling with 2 adults and 2 kids 9yrs & 13yrs. Short stay. Breakfast and parking options were great. Kids loved the pool and the gym equipment was new and more than adequate. Short walk to train and shops which was very convenient. Accommodation was clean and presentation of rooms was lovely. The staff were friendly and polite. We would definitely stay at Holiday Inn Parramatta again 😀
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pasquale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louis and Lauren went the extra mile to make my stay on my birthday extra special.
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are very helpful and friendly, and hotel is close to shops
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Stayed 3 nights in Jan 2025

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025