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Holiday Inn Parramatta

4.5 out of 5.0

Recent guest reviews

Great clean room, great meals and great service from Sonica in the restaurant. Looking forward to my next stay. Location okay good car parking facilities. Close to shopping and ferry in to the city.1/2 hr ride

Rooms are good. Neat clean and tidy - what you expect from a Holiday Inn. The food although wasn't so good. Found a hair in the mushrooms. The waitress whom we complained to laughed and said thank you...!!! Other things in breakfast were just average.

Again another nice stay. Our room was clean and the beds were comfortable. The spa bath was a bit noisy. The kids had a great time in the pool. The breakfast was good value, with a varied selection of items to eat.

I had high hopes for this hotel but the suite is a over priced daggy hot box not worth wasting your money on the spa bath is so old and stained.... no way we going to use it totally not appropriate accommodation for anyone who would struggle to jump over a 8 brick high wall into the shower then you have a broken shower hose terrible terrible to say the air conditioner was poor to useless is an understatement you would think they would email you to say the restaurant would be closed for your entire stay hmmm NO hill walk to train station a courtesy bus would have been nice this place is for business people not holiday makers it's old hot and not worth the $$$$$ better options available

The holiday inn is well placed near parramatta train / bus station and has many nice restaurants nearby. The food at the holiday is better than most. Would not give it a Michelin star but better than the average hotel food. Breakfast is also above average for a buffet. The place is well situated if you need to get into the city, to the west or south. We use this hotel frequently when we have functions and meetings in Sydney did to its location. The hotel could use a few updates but nothing which warrants mention within this review. The only knock that I have on this hotel is that the mattresses are very firm. If you are looking for a hotel which is well located and has everything you need, recommend the HI parramatta. If you are looking for an experience or a hotel to "wow" you, this is not your hotel. Will continue to use this hotel while staying in the greater Sydney area.

As a frequent traveller to Sydney for business, I always stay at this hotel. The main reason is the staff. Exceptional service, very friendly, nothing is too much trouble and you really feel that they are genuinely interested in ensuring your stay is a pleasant one. I would particularly ply like to recommend Sonica in the restaurant team for her very attentive and friendly service.

My wife and I had a really enjoyable stay; we attended a 2 day seminar and partook of breakfast and dinner in the restaurant. Breakfast was delicious with a wide variety to tempt us.. We had dinner as a group of 8 people - food was good; service was friendly and helpful. Sonica was a stand out staff member who made us feel very welcome. Our suite was neat and clean, in a modern décor - and a comfy bed :-). Thank you team.

Only spent one night here as we were heading to a music concert at Olympic Park. Arrived early unannounced and the room was already done up including the fold out bed that was needed. Went for swim in the pool not the biggest area but fine for a quick cool off. Didn't have breakfast or anything to eat from the bar/restaurant so cannot comment on that. Close to Westfield and shops as well as other train station, gym and Rosehill Racecourse. Would stay here again

We had a fantastic time at the hotel with our kids and it was our Anniversary as well so we ve got amazing decoration in the room. Kasie at front desk is a star was very welcoming and helped with some last minute requests and provided us with a welcoming card. Overall we will come back. You also get an amazing kids free breakfast. We also got free wifi and the parking is reasonably priced for Sydney hotels

I regularly stay here for work purposes. A Platinum Elite member for a number of years. 1, It's a "hit or miss" in terms of being recognised as an elite member. 2, Room upgrades are totally inconsistent despite occupancy rates. For example I was upgraded to a suite at 100% occupancy but not at 50%, 3. If you book a room using points or "points and cash" you are NEVER upgraded even when NOT busy. Inconsistent on check-in offer of discounted breakfast. Sometimes this happens sometimes it doesn't. A $5 tray charge for a Holiday Inn? Most have the 'dine in' options at no charge .. even the CBD hotels. Not a happy regular customer.

18-40 Anderson Street Parramatta NSW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Holiday Inn Parramatta places you within a mile (2 km) of Parramatta Park and Riverside Theatres. This 181-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. In central Parramatta, the hotel is also close to Old Government House and Parramatta Stadium.


This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All of Holiday Inn Parramatta's 181 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and minibars. 36-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free newspapers, and safes are also standard.

Property features

At Holiday Inn Parramatta, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is available for AUD 17 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Superior Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 3

Standard Room

Full 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 441 reviews