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Great Southern Hotel - Sydney

4.0 out of 5.0

Recent guest reviews

First off, the hotel is undergoing ongoing renovation (don't expect to sleep later than 8) so the assessment of it may become dated more quickly than usual. The hotel is old and a bit tired. The aircon didn't work and the wi-fi was for purchase. On the good side, the location (very close to Central Train Station, Sydney) is really convenient, although that places you in a slightly stressed neighborhood. The breakfast buffet was a reasonable addition to the room reservation. There was a good selection, although the hot items were barely warm. There is value for money here, if all you're looking for is a place to lay your head (and if the room temperature is controllable).

Clean , if not a bit small rooms . Great location to Chinatown , literally walk out the back door and your there. Markets out the back also. Easy to get to from Central station . Stayed here for a night to attend a concert .

The best thing about this hotel is the location - that's it. It's a stone's throw from Central Station from where you can get to anywhere. There are other hotels which are near the station, of course but the Great Southern is at the intersection of several major roads and so it's quite easy to go around the city. The rooms are very simple, in fact the door almost brushes the bed, and from the bed to the toilet is just three steps away. So, yes, they're super small. I've stayed at another hotel in the city center which are bigger. But the Great Southern is a bit cheaper, for its location.

We did stay here for New Year, so prices were greatly inflated anyway, but I still think the price was horrendous for what we got. We chose this hotel for the location - about a 30 to 40 minute walk away from the New Year firework spots. The hotel is also within easy reach of a shopping centre and Asian restaurants, like noodle bars and Korean bakeries. The staff at reception were friendly and helpful. However, we paid £875 - that's British POUNDS, so about Aus $1500 - to stay here for two nights, in a dingy, mediocre room that did not have opening windows or WiFi included. The room looked like it belonged in a cheap outdated motel, not an expensive hotel in the middle of Sydney. I felt well and truly ripped off!

Best location,just 2 minute walking distance to Central Train Station and 10 minute to Hyde Park and Oxford street.Easy access to restaurants,bars and night life of Sydney.Staff were very handy and polite.Thanks to Benjamin(works in reception),I got my room when I arrived from a long flight at 10 Am so I got rest.The breakfast is good,Finally I recommend this hotel for any visitor who don`t like to get stock in traffic jam of Sydney CBD.

the Hotel was ok for a one night stay as we were leaving early by train next morning As we went to get the lift to our floor, opened the door and thought it was under repair so went back to the desk to ask how we get to our room and were told that was the working lift wasn't game enough to get in it so had to take the stairs

We arrived to workmen in the reception area updating the air conditioning system. Despite having paid in full at the time of booking they asked us for a security deposit of $50 per room which I can only assume was in case of damage. The room was extremely dated with little room for luggage or space for clothes. You almost have to enter the equally dated bathroom to pass along the bottom of the bed. This hotel is stuck in the 1920s when there was clearly no Internet as they want to charge their guests a daily rate for Internet access which is free in every bar and cafe in Sydney. They also charge to store your luggage ( per case) between check out and departure. They charge extra for maid services. A complete joke in my opinion. We have spent 3 weeks travelling around Australia and most hotels have provided much more for less and far more accommodating and cost-effective not to mention customer friendly. I would highly recommend avoiding this hotel when in Sydney.

Hotel not decorated since the 1920's some work in progress but would be better flattening and starting again. Desperately needs a complete overhaul from top to bottom. In this modern age where WiFi is free in most places this ancient relic wants to charge you AU$ 20 for Internet access. Which you get for free in paddys market round the corner. Would never stay here again. Total rip off for the price a room that is congested with a single person in it for a rate you can get a serviced apartment for.

My husband and I spent one night here in February 2017. We only decided to stay here as it was close to Central Station. The day we stayed was a particularly hot day (around 45 degrees celcius). We had no trouble booking in and couldn't wait to get to our room to get in to the air conditioning. As we were going to a concert that night we waited in our room while trying to cool it down with the AC before the show. Despite the fact we waited a couple of hours the room was still boiling hot, so we decided to leave. We left the air conditioner going the whole time that we were gone in the hope that the room would be cool on our return. We were devastated to find, 6 hours later that this was not the case. My husband went down to inform the front desk and it was only at this point that he was told that they were replacing all the air conditioning systems and in fact none of them worked. He was given a voucher for a free breakfast in the morning. The next morning, after a very uncomfortable night I went to the front desk and asked for a voucher for myself as well, which they were happy to give me, but warned that the buffet breakfast would be closing in 20 minutes. I said that that was fine and I only wanted a quick bite as we needed to head home. When I got to the hotel's restaurant I was turned away by a waitress who told it that it was too late to have breakfast and to 'come back tomorrow' !!!!! I informed her that we were in fact on our way home and would not be able to return the next day and that I would be quick. She went off in a huff as I refused to leave (they weren't closing for 20 MINUTES!). I grabbed as much food on my plate as I could fit and my husband did the same. No sooner as we sat down the arrogant lady started clearing out all of the food, despite the restaurant not closing for another quarter of an hour, and ensuring that we would not be getting seconds. I am absolutely appalled by the service we had at the restaurant during breakfast, and even more so that we were not told on check in, on a 45 degree day, that the air conditioners weren't working. What a joke!!!

Hotel is well located - a short walk from Central Railway Station. Upgraded to a recently renovated suite on 8th floor with a view of Haymarket. Rooms were spotless and well-appointed. Shower over bath in a good sized bathroom but needs shelves. Fans and air-conditioning but with separate controls they need to be turned on individually. A little noise from outside airconditioning motors but this may be fixed after they complete their renovations. Loved the historic photos of the hotel in the public areas. Didn't eat in the hotel as we had dinner planned in Glebe. Breakfast in an excellent Korean cafe next to Thomas Street entrance. Has Wifi as hotel's is expensive

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 940 reviews