Abey Hotel3.0 out of 5.0
Recent guest reviews
Abey hotel was actually combined with Cambridge hotel, which was a bit confusing at first when my family and I first arrived because you could only see the sign of "Cambridge Hotel" on top of the hotel building. The sign of Abey Hotel is more obvious at the entrance. The room my family booked included 2 twin beds. It was quite nice, spacious in fact. It was clean and the bed was nicely made. The only problem with the room was the toilet. The ventilation was not good. I could hear the fan running, but it was not ventilating. I am not sure if it was only Rm 102 that has the problem. The service initially was quite upsetting. The lady who did our check-in at the reception was quite rude. She didn't greet or smile, even though we did. Her answers to our question were confusing. It felt as though she had no intention to solve our problems. Apart from that, the 24hrs service that was provided by the hotel was great. Everyone else was very helpful and friendly. It made the experience a lot better.
Friendly helpful staff available 24 hours. Clean large rooms. Indoor heated pool and hot tub. Our only downside was the hot tub wasn't working. We were literally 5 minutes walk from bus stops, restaurants, and grocery! Very happy with this hotel for the price!
The staff from reception still has to learn about hospitality. In specific situation they DO NOT want to try to help, to find solutions to have a great accommodation in the hotel. It was a moment when one receptionist raised voice to me, ready to scream... Not so normal for this job. The WI-FI, even if is mentioned free in the hotel and rooms, you must "run to catch it". Te rooms are quite good, the cleaning services are normal ones... Nothing bad to say about it. The location is very good, closer to the center area of Sydney.
This hotel forms part of the Cambridge Hotel as it's budget accommodation option. I booked a double double room which is in the pool area. Room is clean and tidy with plenty of room, not so keen on the beds and pillows but that is just me, roomy bathroom and good TV channels and picture quality. Shower in the bath with reasonable water pressure. Staff are very friendly and it has 24 hour room service and everything you need in downstairs bar, restaurant etc. Fabulous location. Close to Central station and the lovely Surry Hills Cafe's. I was here in a work capacity and given how expensive Sydney can be this was a very pleasant budget experience. I booked via Wotif and the rate was very affordable especially when managing ones strict travel budget !!
This place was clean and the staff are friendly. The lady that checked me in on Friday was awesome she is asset to the place, I am sorry I did not get her name but she was on in the morning on the 3rd of march. My only complaint is the full breakfast is not worth it but there is heaps of option around the block so I would just go out.
The Abey Hotel is pretty simple but I was surprised at how comfortable it was. Although the decor is old, the room was clean and large (containing 2 single beds, a couch, wardrobe, desk, coffee table, chest and there still being plenty of unoccupied floor space) and had all the basics amenities. The staff member doing check-in was incredibly friendly and helpful, and I was given a free block of chocolate as a little check-out gift, which was a nice touch. The hotel has parking on-site ($35pn), which is convenient, but the car park is SCARY - one lane for cars going both up and down and narrow spaces to drive through as you go.
Very good hotel with exceptional staff. Especially the front desk. The girls where very helpful and was smiling all the time. Sorry girls, I have forgotten your names. Think that one was Natacha?? -GM. You can be proud of your front desk staff . OK location, only about 20 min walk to the harbour. Nice and clean room. Breakfast was also good. Only 1 minus was that I could only get 1 Cafe Latte even though I had paid for the full breakfast.
I stayed at this hotel, booked through tour operators while traveling the Australia, for four nights. The hotel is well located with restaurants and convenience of transport. Within walking distance there are the bus leading both the Opera House ( 30/35 minutes walking) that Bondi beach. The hotel looks good with a small but well-kept lobby. The surprise, however, comes once I entered into the assigned room (N° 100 on the first floor). The room has two beds (booked a double, we are a couple) with window with frosted glass, and overlooking a narrow terrace where were located some air conditioners. The light in the room was very poor. The bathroom, rather old, had failed fan that worked continuously making noise that you could hear very well even with the bathroom door closed. Explained immediately the situation to the reception, they told that it was Friday and the hotel was full and have no vacancy rooms and that about the bathroom fan, on my insistence, would pass to take a look, that never did. The biggest surprise, however, was the evening when returned to the room . In addition to the fan noise there were a loud noise of an engine (perhaps the one of the pool, but it is my guess) that seemed to come from a nearby room service closed. The engine worked all night , except for a few interruptions but worsened the situation, because when after a while restarted , it issued a whistle too. I can say that for sure because we spent the first night almost fully awake. The next day we bought the earplugs but the situation improved slightly because the engine noise was loud and we heard it with earplugs too. On the third day, Monday, exasperated by the noise and by the fact that they had not cleaned the room, I mentioned this to the Hotel manager that this was not a room that they can be sold and above for a period of four days. Obviously I do not know the situation of other hotel rooms I hope they are better. Anyway I strongly advise not to choose this hotel, unless you check the condition of the room.
If you want a peaceful and quiet environment then this is not the hotel for you! If you manage to get level two, you'll be able to hear everyone in the pool/spa area. My smoke detector was going off at 5am because it needed a new battery and cleaning staff started at 7am banging around their noisy carts on the tiles. Shower head is very small for those that are tall. Only positive was the reception staff!
This hotel is great value for money! Loved the location, the rooms were clean and spacious with everything you need (including a full length mirror and air con, necessities for getting ready for a night out). All the staff were very friendly and helpful and there was also an indoor pool. Would be awesome for a friends trip to Sydney and the double twin room would easily sleep 4 people comfortably. See you again very soon!
- Free WiFi in public areas
- Onsite dining
- Indoor pool
- Laundry facilities
Located in East Sydney, Abey Hotel is within 2 miles (3 km) of popular attractions such as Sydney Opera House and Circular Quay. This 3-star hotel has 24 rooms and welcomes guests with a restaurant, an indoor pool, and a spa tub. University of Sydney and Sydney Harbour Bridge are also near this Surry Hills hotel.
Enjoy a bite to eat at Baccomatto Osteria, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Abey Hotel's 24 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and safes. Guests can expect to find WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Rooms also include ironing boards.
Abey Hotel offers an indoor pool, a spa tub, and free WiFi in public areas. Self parking is offered for AUD 35.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 2 meeting rooms, a conference center, and express check-out.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 95 reviews