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Suzhou Marriott Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Suzhou

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Photo gallery for Suzhou Marriott Hotel

Gazebo
Indoor pool
4 restaurants, breakfast, lunch, dinner served; local cuisine
Banquet hall
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking included
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
1296 Ganjiang Road West, Gu Su District, Suzhou, Jiangsu, 215004
  • Shantang Street
    ‪4 min drive‬
  • Humble Administrator's Garden
    ‪6 min drive‬
  • Suzhou Museum
    ‪7 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪30 min drive‬

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Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 37-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Suzhou

Located in Gusu District, Suzhou Marriott Hotel is within a few miles (5 km) of popular sights such as Shantang Street and Lingering Garden. This 5-star hotel has 300 rooms and welcomes guests with 4 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Suzhou and also close to Tiger Hill and Pan Gate.

What's nearby

  • Shantang Street - 4 min drive - 2.3 miles
  • Lingering Garden - 4 min drive - 2.6 miles
  • Pingjiang Road - 6 min drive - 3.9 miles
  • Humble Administrator's Garden - 6 min drive - 4.1 miles
  • Suzhou Museum - 7 min drive - 4.1 miles

Getting around

  • Tongjingbei Lu Station - 8 min walk
  • Suzhou Railway Station - 14 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪Asia Bistro - ‬1 min walk
  • ‪九方塑料有限公司 - ‬5 min walk
  • ‪苏州家电维修有限公司 - ‬13 min walk
  • ‪中国工商银行苏州分行中国移动通信干将西路营业厅atm自助点 - ‬6 min walk
  • ‪苏州苏宁电器家电维修技术服务有限公司 - ‬13 min walk

About this property

Suzhou Marriott Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Suzhou
Suzhou Marriott Hotel features a full-service spa, an indoor pool, and a 24-hour gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect wired internet, free WiFi, and 37-inch LCD TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and bathrobes. IPod docks, refrigerators, and minibars are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
E-SPA has 3 treatment rooms. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 409 reviews
$64 nightly
The price is $68
Jun 29 - Jun 30
Total includes taxes and fees
Pan Pacific Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 158.70 per person
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Asia Bistro 亚洲风尚西餐厅
  • 中餐厅
  • 大堂吧
  • 裕兴记臻选 面馆

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 48 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 157.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Rollaway bed fee: CNY 157.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Hotel Suzhou
Suzhou Marriott
Suzhou Marriott Hotel
Suzhou Marriott Hotel Hotel
Suzhou Marriott Hotel Suzhou
Suzhou Marriott Hotel Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Suzhou Marriott Hotel?

Suzhou Marriott Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Suzhou Marriott Hotel?

This hotel is situated in Gusu District within a short 18-minute walk of Suzhou Canal Park. You'll also find Hanshan Temple and Shantang Street within a short drive.

Is parking available on site at Suzhou Marriott Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Suzhou Marriott Hotel?

E-SPA is the hotel's full-service spa and services include massages.

Does Suzhou Marriott Hotel have a casino on the premises?

No, Suzhou Marriott Hotel doesn't have a casino.

Will I find an indoor pool at Suzhou Marriott Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

Is Suzhou Marriott Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 4 restaurants, and a full-service spa.

Are there hot tubs at Suzhou Marriott Hotel?

Yes, this hotel has a spa tub.

Does Suzhou Marriott Hotel have a restaurant with a breakfast menu?

Yes, Suzhou Marriott Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Suzhou Marriott Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Suzhou Marriott Hotel.

Does Suzhou Marriott Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Suzhou Marriott Hotel?

The closest major airport to Suzhou Marriott Hotel is Wuxi (WUX-Shuofang), which is 23.3 mi away (38 minutes by car).

Can I book a room with a balcony at Suzhou Marriott Hotel?

No, at Suzhou Marriott Hotel, there aren't any guestrooms that list a balcony.

Does Suzhou Marriott Hotel have a wedding venue on site?

Take advantage of the wedding venue at Suzhou Marriott Hotel if you plan to say "I do" during your trip.

Suzhou Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 197 reviews
Rating 8 - Good. 49 out of 197 reviews
Rating 6 - Okay. 15 out of 197 reviews
Rating 4 - Poor. 1 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

jing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Big and beautiful room, clean and nice view from window. Excellent in all aspects.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility and environment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chuan Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. Clean and quiet. It is a great hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Su

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 4 nights in Sep 2024

6/10 Okay

FAWZI

Traveled with partner
Liked: Amenities
It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

Junkyu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jingjiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2024

10/10 Excellent

Zekun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Gym equipment is outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jianqiang, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy, Downingtown

Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Zhiang, AUSTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice service
Stayed 3 nights in May 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Judson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, awesome service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anand Kumar, SHANGHAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was very helpful at the hotel. All of them staff were also quite supportive.
Stayed 1 night in Apr 2024

10/10 Excellent

Qihan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

albert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is slow, I waited for 4 times to get down from floor 31. Suggest to choose higher floor so you would be easier to get in
Stayed 2 nights in Nov 2023

6/10 Okay

Xiao

Liked: Staff & service
Breakfast was not good and less choices, which is very important.
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staffs are very well educated, friendly, and helpful. The house keeper at 36 floor was kind and helpful. Breakfast was great to start a fresh day. Room was clean and cozy. Overall, a wonderful experience at this Marriott. Thank you all!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

song-min

Liked: Property conditions & facilities

Quality hotel for anyone

I enjoyed the stay. Second time booking the hotel. Will return. The food in the restaurant and room service was very good, though on the expensive side. Staff are all very professional.
Stayed 1 night in Jan 2023