Shangri-La Yuanqu, Suzhou

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Suzhou

Choose dates to view prices

Photo gallery for Shangri-La Yuanqu, Suzhou

Indoor pool, outdoor pool
1 bedroom, down comforters, minibar, in-room safe
Property entrance
	 Executive Suite King Room | 1 bedroom, down comforters, minibar, in-room safe
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tower 2, GCL Plaza, 99 Siโ€™an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    โ€ช12 min walkโ€ฌ
  • Place, Suzhou International Expo Center
    โ€ช1 min driveโ€ฌ
  • Place, Suzhou Culture and Arts Center
    โ€ช2 min driveโ€ฌ
  • Airport, Wuxi (WUX-Shuofang)
    โ€ช38 min driveโ€ฌ

Room options

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier King Room

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Twin Room

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Deluxe King Room

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Deluxe Twin Room

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite King Room

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park within a short walk of Jinji Lake, Shangri-La Yuanqu, Suzhou is within a mile (2 km) of other popular sights such as Yuanrong Times Square. This 303-room, 5-star hotel has a full-service spa along with an outdoor pool and an indoor pool. It's connected to a shopping center in central Suzhou and also close to Suzhou International Expo Center and Suzhou Culture and Arts Center.

What's nearby

  • Jinji Lake - 12 min walk - 0.7 miles
  • Yuanrong Times Square - 1 min drive - 0.6 miles
  • Suzhou International Expo Center - 1 min drive - 0.8 miles
  • Suzhou Culture and Arts Center - 2 min drive - 1.0 mile
  • Humble Administrator's Garden - 11 min drive - 6.9 miles

Getting around

  • Xinghu Jie Station - 11 min walk
  • Suzhou Railway Station - 24 min drive
  • Hongqiao International Airport (SHA) - 70 min drive

Restaurants

  • โ€ชLiving Room - โ€ฌ7 min walk
  • โ€ชKFC ่‚ฏๅพทๅŸบ - โ€ฌ9 min walk
  • โ€ชFinSantรฉ - โ€ฌ10 min walk
  • โ€ชApartment 208 - โ€ฌ10 min walk
  • โ€ชๆ˜Ÿๅทดๅ…‹ - โ€ฌ7 min walk

About this property

Shangri-La Yuanqu, Suzhou

Luxury hotel with 2 restaurants connected to a shopping center in Suzhou
Guests of Shangri-La Yuanqu, Suzhou enjoy a full-service spa, an indoor pool, and an outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
Guests can expect free WiFi and wired Internet, along with LCD TVs. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and safes are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Hong
  • Shang Garden
  • SIP Lounge

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Suzhou Yuanqu
Shangri-La Hotel Yuanqu
Shangri-La Suzhou Yuanqu
Shangri-La Yuanqu
Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
Hotel Shangri-La Hotel, Suzhou Yuanqu
Shangri-La Hotel, Suzhou Yuanqu Suzhou
Shangri Yuanqu, Suzhou Suzhou
Shangri La Hotel Suzhou Yuanqu
Shangri-La Yuanqu, Suzhou Hotel
Shangri-La Yuanqu, Suzhou Suzhou
Shangri-La Yuanqu, Suzhou Hotel Suzhou

Frequently asked questions

Is a free cancellation option available at Shangri-La Yuanqu, Suzhou?

Shangri-La Yuanqu, Suzhou offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do close to Shangri-La Yuanqu, Suzhou?

This hotel is situated in Suzhou Industrial Park within a short 11-minute walk of Jinji Lake and also 17 minutes on foot from Yuanrong Times Square. You'll also find Suzhou Culture and Arts Center and Suzhou Center within a short drive.

Is there parking available at Shangri-La Yuanqu, Suzhou?

Yes, self parking is offered for free at the hotel.

Is there a spa at Shangri-La Yuanqu, Suzhou?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, aromatherapy, and couples treatments.

Does Shangri-La Yuanqu, Suzhou include a casino at the property?

No, Shangri-La Yuanqu, Suzhou doesn't have a casino.

Is there an indoor pool at Shangri-La Yuanqu, Suzhou?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Shangri-La Yuanqu, Suzhou?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Shangri-La Yuanqu, Suzhou?

No, but this hotel does have a sauna.

Does Shangri-La Yuanqu, Suzhou feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Yuanqu, Suzhou has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Yuanqu, Suzhou allow pets to stay for free?

No, pets aren't allowed at Shangri-La Yuanqu, Suzhou.

Does Shangri-La Yuanqu, Suzhou have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Shangri-La Yuanqu, Suzhou?

The closest major airport to Shangri-La Yuanqu, Suzhou is Wuxi (WUX-Shuofang), which is 29.6 mi away (52 minutes by car).

Can I book a room with a balcony at Shangri-La Yuanqu, Suzhou?

No, at Shangri-La Yuanqu, Suzhou, there aren't any guestrooms that list a balcony.

Reviews

Shangri-La Yuanqu, Suzhou Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 33 reviews
Rating 8 - Good. 8 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

10/10 Excellent

Ngeow Khing

Stayed 2 nights in May 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pang-Che

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful room
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
Stayed 3 nights in Jul 2021

8/10 Good

Wei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
Stayed 3 nights in Jul 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location and great facilities!
Stayed 1 night in Nov 2020

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location and new facilities!
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it

It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
Stayed 1 night in Jul 2020

10/10 Excellent

REBEKAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay in a lovely place!

An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with our stay

Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, relatively quiet hotel

Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

MINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

SHOHI

Stayed 2 nights in Mar 2025

8/10 Good

HYOTAK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์œ„์น˜๊ฐ€ ์ข‹๊ณ  ํŽธ์˜์„ฑ์ด ์ข‹์€ ํ˜ธํ…”

๊ธˆ๊ณ„ํ˜ธ ์ฃผ๋ณ€ ์œ„์น˜๋„ ์ข‹๊ณ  ํ˜ธํ…”์ด ์•„์ฃผ ๊นจ๋—ํ•˜๊ณ  ์ฒญ๊ฒฐํ•˜๋ฉฐ ํ˜ธํ…”์•ž์— ํŽธ์˜์ ๊ณผ ์Šคํƒ€๋ฒ…์Šค๊ฐ€ ์žˆ์–ด ์†๋‹˜ ๋งŒ๋‚˜๊ธฐ์—๋„ ์ ํ•ฉํ•จ.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City view room

Extremely service minded straff, convinietly placering walking distance to exhibition center and shopping mall. Convinience store across the street.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chun ti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

seungwon

Business traveler
Liked: Cleanliness, staff & service, amenities
์ฃผ๋ณ€ ์‹์‚ฌํ• ๋งŒํ•œ๊ณณ๊ณผ ํŽธ์˜์‹œ์„ค์ด ๋งŽ์Œ
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

seungwon

Liked: Cleanliness, staff & service, property conditions & facilities
์ฃผ๋ณ€ ์‹๋‹น๋“ฑ ์‡ผํ•‘์—๋„ ํŽธ๋ฆฌํ•จ
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Ying

Stayed 4 nights in Jun 2024

10/10 Excellent

yat ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Vivian

Stayed 2 nights in Jan 2023