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Le Méridien Suzhou, Suzhou Bay

Property class: 5 and above

Choose dates to view prices

Photo gallery for Le Méridien Suzhou, Suzhou Bay

A hotel with a pool, outdoor seating, and a moon in the sky.
A spacious lobby with a polished floor, large windows, and a reception desk.
A spacious living area with a large round table, comfortable seating, a fireplace, and a television.
A modern bathroom with a large bathtub, a view of the sea, and a wooden floor.
A spacious lobby with a large seating area, a bar, and a view of the water.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 518 Yingbin Avenue, Taihu New Town, Wujiang District, Suzhou, Jiangsu, 215200
  • Place, Suzhou Theater
    ‪3 min drive‬
  • Place, Jinji Lake
    ‪31 min drive‬
  • Place, Humble Administrator's Garden
    ‪32 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪64 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, bedside tables, a bench, a sofa, and a large mirror.

Room, 1 King Bed, Garden View

  • City view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Garden View

A hotel room with two beds, a sofa, a bench, and a small table.

Room, 2 Double Beds, Garden View

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, and a view of the sea.

Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Lake View

A hotel room with two beds, a desk, a chair, and a view of the sea.

Room, 2 Double Beds, Lake View

  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 Double Bed, Garden View

A hotel room with a large bed, bedside tables, a bench, a sofa, and a large mirror.

Club Room, 1 Double Bed, Garden View

  • City view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Room, 1 Double Bed, Garden View

A hotel room with two beds, a sofa, a bench, and a small table.

Club Room, 1 Double Bed, Garden View

  • City view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom, Garden View

A modern hotel room with a living area, a dining table, a sofa set, a TV, and a large window with curtains.

Club Suite, 1 Bedroom, Garden View

  • City view
  • 1139 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A modern living room with a sofa, armchairs, a coffee table, and a bookshelf.

Club Suite, 1 Bedroom

  • City view
  • 1139 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A spacious living area with a large round table, comfortable seating, a fireplace, and a television.

Presidential Suite, 1 King Bed

  • Lake view
  • 2583 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Villa, 1 Bedroom, Garden View

A bedroom with a large bed, a bench, a nightstand, and a view of the outdoors.

Club Villa, 1 Bedroom, Garden View

  • Garden view
  • 1528 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, and a view of the sea.

Club Room, 1 King Bed, Lake View

  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Double Bed, Lake View

A hotel room with two beds, a desk, a chair, and a view of the sea.

Club Room, 1 Double Bed, Lake View

  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Villa, 1 Bedroom, Garden View

A modern lounge area with leather sofas, armchairs, and a coffee table. There are shelves with decorative items and a large abstract painting on the wall.

Club Villa, 1 Bedroom, Garden View

  • Garden view
  • 1530 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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  • Pool
  • Spa
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  • Free WiFi
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About the neighborhood

Suzhou

Located in Wujiang, Le Méridien Suzhou, Suzhou Bay is within a 15-minute drive of popular attractions such as Wujiang Museum and Jingsi Garden. This 5-star hotel has 285 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Suzhou, and a short drive from Lake Tai and Suzhou Theater.

What's nearby

  • Suzhou Theater - 3 min drive - 1.2 miles
  • Pingjiang Road - 30 min drive - 18.3 miles
  • Jinji Lake - 31 min drive - 21.0 miles
  • Humble Administrator's Garden - 32 min drive - 18.9 miles
  • Zhenze Ancient Town - 45 min drive - 27.9 miles

Getting around

  • Liuhong Lu Station - 8 min drive
  • Suzhou Railway Station - 42 min drive
  • Wuxi (WUX-Shuofang) - 57 min drive

Restaurants

  • ‪喜山奈·寻味四季(万象汇店) - ‬5 min drive
  • ‪Latitude 31 - ‬8 min walk
  • ‪Starbucks - ‬9 min drive
  • ‪寿司郎（吴江万象汇店） - ‬6 min drive
  • ‪松鱼亭和牛烧肉 - ‬9 min drive

About this property

Le Méridien Suzhou, Suzhou Bay

Le Méridien Suzhou, Suzhou Bay features a full-service spa, an indoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, in-room fitness, and a sauna.
55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered, secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 for adults and CNY 84 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 北纬31大堂吧
  • 新食谱全日制西餐厅
  • 浮玉台中餐包厢
  • 浮玉台中餐厅

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Video library

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Null
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable tableware
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for CNY 280.0 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 280.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Méridien Suzhou Suzhou Bay Hotel
Méridien Suzhou Suzhou Bay
Le Meridien Suzhou, Suzhou Bay
Le Méridien Suzhou, Suzhou Bay Hotel
Le Méridien Suzhou, Suzhou Bay Suzhou
Le Méridien Suzhou, Suzhou Bay Hotel Suzhou
Le Méridien Marriot Suzhou

Frequently asked questions

Is a free cancellation option available at Le Méridien Suzhou, Suzhou Bay?

Le Méridien Suzhou, Suzhou Bay offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Le Méridien Suzhou, Suzhou Bay?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Le Méridien Suzhou, Suzhou Bay on Nov 8, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Le Méridien Suzhou, Suzhou Bay?

This hotel is situated in Wujiang, just steps from Lake Tai. You'll also find Suzhou Theater and Wujiang Museum within a short drive.

Is parking available on site at Le Méridien Suzhou, Suzhou Bay?

Yes, secured self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible van parking, and bicycle parkingare also available.

Is there a spa available at Le Méridien Suzhou, Suzhou Bay?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, body wraps, and Ayurvedic treatments.

Does Le Méridien Suzhou, Suzhou Bay have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and champagne service at this hotel.

Does Le Méridien Suzhou, Suzhou Bay feature a casino?

No, Le Méridien Suzhou, Suzhou Bay doesn't have a casino.

Will I find an indoor pool at Le Méridien Suzhou, Suzhou Bay?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:30 PM.

Is Le Méridien Suzhou, Suzhou Bay a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including champagne service as well as a garden-view restaurant and an indoor pool.

Are there hot tubs at Le Méridien Suzhou, Suzhou Bay?

No, but guests can enjoy a steam room at this hotel.

Does Le Méridien Suzhou, Suzhou Bay have a restaurant that serves breakfast?

Yes, Le Méridien Suzhou, Suzhou Bay has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Le Méridien Suzhou, Suzhou Bay allow pets to stay for free?

No, pets aren't allowed at Le Méridien Suzhou, Suzhou Bay though service animals are welcome.

Are there connecting rooms at Le Méridien Suzhou, Suzhou Bay?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Le Méridien Suzhou, Suzhou Bay?

The closest major airport to Le Méridien Suzhou, Suzhou Bay is Wuxi (WUX-Shuofang), which is about 27.6 mi away. Another top airport is Jiaxing Nanhu Airport (JNH), which is around 28.8 mi away.

Are there rooms with balconies that I can book at Le Méridien Suzhou, Suzhou Bay?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy lake and garden views.

Does Le Méridien Suzhou, Suzhou Bay have a wedding venue on site?

Take advantage of the wedding venue at Le Méridien Suzhou, Suzhou Bay if you plan to say "I do" during your trip.

Le Méridien Suzhou, Suzhou Bay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 47 reviews
Rating 8 - Good. 8 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very spacious and comfortable room with a lake view
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Expedia i can see that the breakfast added is for 2 pax but the hotel staff insists that it only covers for 1 pax. The hotel is good for family holiday but nearby has nothing much. Didi is a must in order to access to nearest shops and food stalls.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is ok in speaking English, Manager was rude, I stayed for two plus weeks and one day while returning person at gate asked for my umbrella and I gave it to him but it was from my room and they marked as missing from my room and charged me, talking to manager was of no use
Stayed 14 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Grymt fint! Men nästan ingen europeisk mat.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好，會回來住
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 만족스러운 여행이었습니다.

너무 친절한 서비스에 감사드립니다. 모든 분들의 훌륭한 응대에 감사합니다. 특히 프런트 杜小님 고맙습니다.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the fence

On the fence a little about this hotel. Yes, it's very nice, but there is nothing nearby in terms of eateries, attractions (other than the lake, which doesn't even have a pedestrian-only path) or shops. It is a comfortable hotel, with good facilities, but the pool was packed with children (an adult-only time period would have been nice). There aren't many outdoor seating/eating areas to enjoy the view of the lake, which would have been nice. Lastly, our room smelt of smoke despite it being a non-smoking hotel. All-in-all it was a pleasant stay, and the staff are lovely, but we won't be rushing back - maybe when all the construction around has finished and there's a bit more to do in the immediate area - other than look at the lake.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的体验 不错
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
挺好的........
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周边绿色植物很多，小虫也很多。房间隔音不是很好
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
配得上五星酒店
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of 6 villas with a private hotspring pool. Comfortable upscale surroundings. Great service. Only issue is the security camera over looking the pool - feels like there is no privacy.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great villas but more privacy would be nice.

Great stay in one of six villas with a private hotspring pool. The villa was large and comfortable. Exceptionally clean. Only downside is the security camera overlooking the hotspring pool - feels like there was no privacy.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쑤저우 최고 호텔

깨끗하고 잘 관리된 숙소. 친절하고 세심하게 배려해 주는 서비스. 맛있는 조식과 다양하고 센스있게 준비된 클럽라운지 완벽하게 쉬고 왔습니다. 단점은 도심과 조금 멀어서 관광이 용이하지 않았으나 태호위주로 관광을 한다면 반대로 베스트 위치
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were kind and welcoming and nothing was too difficult. They went above and beyond to make our stay very enjoyable. The place we beautiful and clean.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
干净整洁有礼貌。干净整洁有礼貌。干净整洁有礼貌。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推荐，适合休闲娱乐

总体感觉不错，服务清洁度都行，饮食方面有待改善
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔주변이 조용하고 좋아요 근데 편의점이있으면 더 좋을거같아요.. 그리고 TV에 외국프로가 없어요
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境好，但離市中心較遠，周邊沒有什麼地方可以去。
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderfull room. All the stuffs in the room are nice. Large bathroom. There is no restaurant all cafe near the hotel. Need to take a taxi about 5~10 mins to get the nearest shopping mall.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞、乾淨；室內泳池開暖氣，很溫暖。早餐普通。
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

出行不便, 夏季炎熱

看在五星的艾美, 來住一次看看, 沒想到卻是踩了地雷. 首先網站預定是大床房, 結果前台入住卻說只有雙床, 雖然免費給我升級到湖景房, 但是心中對此酒店的房間預定管理還是起了疙瘩. 接著想說湖景房可以有美美景觀, 沒想到就是一個白濛濛的湖, 啥也沒有. 然後又是夏季, 下午陽光直曬房間, 溫度整個上升到30度, 空調兩台, 其中一台也不給力, 根本不冷. 無奈只好將窗簾拉上. 趕路沒吃中飯, 點了三文治與楊州炒飯, 送來一嘗, 炒飯已經溫冷了, 薯條根本是冷的. 電話點餐時已說明要個人發票, 服務員送餐來卻沒發票, 再次告知要開個人發票. 過了一會又跑了一個服務員來問發票要怎麼開. 我真是不了解, 一個簡單的開發票, 竟然要說3次. 還真的是重要事情要說3次. 再說說出行問題, 禮賓部不知主動詢問幫忙叫車, 只是單純的回覆我要用滴滴叫車. 在這偏遠的酒店, 滴滴叫車還未必會來, 如果自己沒開車, 實在是太不方便. 我是SPG會員, 但是下次我不會來了.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Stayed 6 nights in Jun 2026

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