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Fairmont Yangcheng Lake

5.0 out of 5.0

Recent guest reviews

This hotel is located next to the famous Yang Chang Lake for hairy crabs. A luxurious hotel resort with rooms that are large and fully equipped. The rooms are nicely decorated and the restrooms are large and very clean. I had a king bed and it was firm just as I like. My room had a remote controlled curtain that opens up to a large glass window and door that leads out to a balcony. My room overlook the park and partial view of the lake. Great view! Since we were here for a meeting, we had our meals at the hotel. They had a grand breakfast buffet having food from traditional Chinese to full Western beacon and eggs. Their wonton soup was excellent here. The most notable thing for breakfast is their honey. The honey is served directly from a bee hives. This was my first experience with this fresh delicious honey and loved it. Lunch and dinner were good, but very much westernized rather than fully authentic, based on my opinion. The service was great but English proficiency is rather poor. Although having some drawbacks for non spoken Chinese people like me, this is a very nice place to stay. However, it is quite far from any attraction that you may desire.

The staff at this Fairmont are really exceptional, and always going out of their way to make your stay better (fixing your wifi, arranging a car, etc) The breakfast buffet is amazing. Location is beautiful, but there is nothing nearby (something to keep in mind)

It is a absolutely great resort to get away from the city. My partner and I stayed there for 2 nights. There is a farm on site is very fun to walk around. Front desk staff and managers are very welcoming and friendly. We stayed at the hotel with low occupancy I guess so we got the time to talk with the staff and got to know the area. Exceptional service! Bravo! Even check out, the manger took very good care of us.

I spent five nights at the Fairmont Yangcheng Lake and it was a great experience. All the staff were extremely friendly. In particular Glen and the other staff that I interacted with daily. The facilities were in excellent condition and well maintained. The food was delicious (the pastries in the morning buffet were particularly good). The location on Yangcheng Lake is quite beautiful, with well manicured grounds to walk and enjoy the area. It is a wonderful hotel with excellent staff in a beautiful location. I highly recommend it.

best quality of food I enjoyed in a hotel, very personal atmosphere, too bad I could not enjoy the parc and the wonderful lakeside. Superior rooms are wonderful, staff and service was just perfect, AAA

Nice hotel to stay with, friendly staffs , nice food and most importantly the price is very valuable! Well definitely recommend to everyone! Especially they have a huge farm and recreational place! Hope everyone can enjoy it!

I spent two days and two nights at the Fairmont as a get-away from my teaching job at Duke Kunshan University. This was probably the 7th or 8th time I've stayed there over the last four years. As always, it was a wonderful stay. The people on the staff always remember me and take special care of me. Hartmut (the exec sous chef) came out of the kitchen several times to check whether I was happy with the food (of course I was). Jeff, the manager, gave me a book about Chinese birds and a massage coupon. And the Balinese massage was amazing. I was particularly impressed when I went for my bird walks early in the morning about how many of the grounds-keepers were busy taking care of the property. They are also very friendly. Everyone says ni hao and smiles. Our Vice Chancellor is taking all the faculty out to lunch at the Hotel tomorrow for Teachers' Day. So the Fairmont is a great place for groups, for families, and for people who want a wonderful private get-away.

This hotel is terrible !!!! Not clean !!! Services terrible , food don't try really don't try , not fresh and I think not good to eat that !!!! The room not clean and terrible smell , the price terrible they believe they are 5 stars !!!! No it's not . Never again

We were here several years back with our child, and this is the second time we stayed in this hotel. This hotel has an inside pool and an outside pool, and my son loved the outside pool very much. We purchased a coupon, with which you can have access to most of the entertainment in the hotel, including free bicycle rent, snooker, basketball court and golf practicing. The hotel has its own garden, where the kids can feed baby pigs, goats, chicks and ducks. The breakfast is served as buffet, and local traditional 'Ao Zao' noodle is served. However, there are only two tiny pan where eggs are served. I cannot even ask for a fried egg, due to a long queue is waiting. However, what can be improved is the check-in service or the room preparation. We arrived the hotel around 3:30 PM, and we were quite surprised when the reception told us there was no room available, since it was clearly stated in the reservation that check in is 2:00 PM. Overall, it was a pleasant journey and I would definitely recommend it for families.

impressive luxury hotel at the shores of yangcheng lake, only 1hr drive away from shanghai (we took bullet train and taxi). We booked a lakeview room and had indeed impressive views of lake, gardens and pool. Very nice room with balcony and baby crib. The also offer turndown service at nite if required. Big outside pool with baby pool surrounded by grass n trees. Can take a stroll along the lake through the garden and even walk further to organic farm area and mini mini zoo. We rented bikes and trailer for our toddler to explore the entire area. Really worth it as so relaxing, zen, quite and beautiful... Our daughter also enjoyed her time at the indoor playground (too hot outside) Breakfast buffet was busy (weekend and during school holiday) but a very good variety and mix of asian and european dishes. Well done chef Friedrich. We also had a nice dinner at one of the chinese restaurants in the hotel. Overall staff of hotel were very friendly and helpful when needed. We really enjoyed our stay and we highly recommend this place to others.

No. 3668 West Ma'anshan Road Suzhou Jiangsu

Room options

One Bedroom Suite

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Park View

King 1 | Sleeps 3

Executive Room, 1 King Bed, Park View

King 1 | Sleeps 3

Executive Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 329 reviews