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Crowne Plaza Suzhou by IHG

5.0 star property
Luxury hotel with 3 restaurants and a marina

Choose dates to view prices

Photo gallery for Crowne Plaza Suzhou by IHG

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc) | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Point of interest
Fitness facility
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
168 Xinggang Street, Suzhou, Jiangsu, 215021
  • Place, Jinji Lake
    ‪1 min walk‬
  • Place, Gate to the East
    ‪14 min walk‬
  • Place, Suzhou International Expo Center
    ‪6 min drive‬
  • Airport, Wuxi (WUX-Shuofang)

Room options

View all photos for Premium Room, 1 King Bed, Lake View (Jinji)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View (Jinji)

  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View (Jinji)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View (Jinji)

  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access) | Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access) | Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

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Front of property

Courtyard by Marriott Suzhou

Suzhou Industrial Park
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 214 reviews
$85 nightly
The price is $90
Nov 9 - Nov 10
Total with taxes and fees
Courtyard by Marriott Suzhou

About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Crowne Plaza Suzhou by IHG is adjacent to Jinji Lake and within a 15-minute walk of popular sights like Gate to the East. This 388-room, 5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and 3 restaurants.

What's nearby

  • Jinji Lake - 1 min walk - 0.1 miles
  • Gate to the East - 14 min walk - 0.7 miles
  • Suzhou International Expo Center - 6 min drive - 2.2 miles
  • Humble Administrator's Garden - 9 min drive - 4.1 miles
  • Suzhou Museum - 10 min drive - 4.1 miles

Getting around

  • Dongfangzhimen Station - 10 min walk
  • Suzhou Railway Station - 18 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 118 min drive

Restaurants

  • ‪苏面坊 - ‬5 min walk
  • ‪Crowne Plaza Admiral Lounge - ‬4 min walk
  • ‪T.Boat - ‬6 min walk
  • ‪Pizza Marzano 比萨玛尚诺 - ‬7 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Crowne Plaza Suzhou by IHG

Luxury hotel with 3 restaurants and a marina
Guests of Crowne Plaza Suzhou by IHG have access to a marina, a full-service spa, and an indoor pool. You can take advantage of free offsite parking, along with a train station shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other amenities include refrigerators, minibars, and coffee makers.
A marina and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

1 King Premium Panoramic View | Minibar, in-room safe, blackout drapes, free cribs/infant beds
InterContinental Suzhou by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 166 reviews
$108 nightly
The price is $115
Nov 17 - Nov 18
Total with taxes and fees
InterContinental Suzhou by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up shuttle (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 圣汐Sun Seeker
  • 臻炉逸Zhen Hotpot
  • 香茗舫Fragrance
  • 马里亚纳Mariana
  • 鲍鱼王子Abalone Prince

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 128 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free nearby parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Suzhou by IHG?

Crowne Plaza Suzhou by IHG provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Suzhou by IHG?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou by IHG on Nov 23, 2025 start from $104.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Crowne Plaza Suzhou by IHG?

This hotel is situated in Suzhou Industrial Park within a 10-minute walk of Jinji Lake and Suzhou Center Mall. You'll also find Yuanrong Times Square and Pingjiang Road within a short drive.

Is there parking available at Crowne Plaza Suzhou by IHG?

Yes, there is RV/bus/truck parking available.

Is there a spa available at Crowne Plaza Suzhou by IHG?

There is a full-service spa available for guests to enjoy and services include massages, body treatments, and facials.

Does Crowne Plaza Suzhou by IHG have a casino?

No, Crowne Plaza Suzhou by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Suzhou by IHG?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Crowne Plaza Suzhou by IHG a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including in-room massages as well as an indoor pool and a bar.

Does Crowne Plaza Suzhou by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Suzhou by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Suzhou by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Suzhou by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Suzhou by IHG.

Are there connecting rooms at Crowne Plaza Suzhou by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Suzhou by IHG?

The closest major airport to Crowne Plaza Suzhou by IHG is Wuxi (WUX-Shuofang), which is 27.3 mi away (53 minutes by car).

Are there rooms with balconies at Crowne Plaza Suzhou by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Suzhou by IHG.

Does Crowne Plaza Suzhou by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Suzhou by IHG.

Crowne Plaza Suzhou by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 163 reviews
Rating 8 - Good. 28 out of 163 reviews
Rating 6 - Okay. 10 out of 163 reviews
Rating 4 - Poor. 1 out of 163 reviews
Rating 2 - Terrible. 0 out of 163 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KamTuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Kian Chuan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.
Stayed 2 nights in Apr 2025

10/10 Excellent

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some improvements required for excellence

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Outside the hotel.
View from outside.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hanyue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sherline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelica

Stayed 3 nights in Oct 2024

10/10 Excellent

isaac

Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph Chin Fong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Stoyan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Stayed 4 nights in Jul 2024

8/10 Good

Sarah

Business traveler
Liked: Cleanliness
Stayed 9 nights in Aug 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Stayed 17 nights in Jul 2024

8/10 Good

winnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

jerry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to music fountain
Stayed 3 nights in Jun 2024

10/10 Excellent

Ning

Traveled with family

Sunny Jiang

Highly recommend, everything’s perfect for family trip!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shijun

Stayed 2 nights in Jun 2024

10/10 Excellent

ying

Stayed 1 night in Jun 2024

10/10 Excellent

Walter, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Yan

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location next to Suzhou center
Stayed 1 night in May 2024

8/10 Good

mike

Stayed 2 nights in May 2024

8/10 Good

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Stayed 4 nights in Apr 2024

10/10 Excellent

Xiaomin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

CHEE KUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

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