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Crowne Plaza Suzhou

5.0 out of 5.0

Recent guest reviews

most people come here for the dine in or on business trips. locals wont really come here unless for an activity. Christmas time is one of the most active events for this hotel. Internship for international students is welcomed. I came here many times for lunch, dinners, event for dinner fight night. big international group.

Had a wonderful stay in Suzhou Crowne Plaza. The Lakeview room was clean and fantastic. The bed was comfortable after a long flight and the staff was extremely friendly and polite. LaBelle Ge, Cici Jiang, Neal Jiang, and Shanny Wang went out of their way to make it feel like home. Hopefully will come back again soon.

The club lounge is crown plaza is a perfect place to relax after busy work schedule. The place is awesome and served by dedicated staffs, would like to name some of them, Shanny Wang, Neal Jiang, Cici Jiang and Labelle Ge. I certainly would like to recommend people to stay here and enjoy the club facilities and services.

crystal sun provided very good service with.manager cici jiang thankyou the service was quick and the food was verygood having scrambled egg and a selection of hot foods was available, Coffee was also well flitered the view from the lounge was excellent, thanks

I realy enjoying the stay in the Hotel The Breakfast was good , rooms are very clean , The Bar was pretty Fine , the Gym to i realy like it here There are realy friendly People , especialy Nadya seh made my Day 👍

It was my first stay in Suzhou and at the Crowne Plaza hotel. It is very comfortable with a great view on the lake. Nadya was very sympaticly and give us a great support. If I will come again to Suzhou I will definately stay again at this hotel.

We had a great afternoon in the VIP Lounge with Nadya! The food and the service was great. The food was really great and delicious. We got access although we Arena not VIP members, so it was really great to get this wonderful Impression. Thanks.

very nice hotel and very nice employees. especially Nadya was very obliging! Thank you for the comfortable stay! I will come back for sure! Special thanks again to Nadya for the invitation to the club lounge

Excellent service, care for detail and really profesional staff make you feel like home. Located looking to the beautiful lake, good restaurants and awsome breakfast. Clean rooms, well equiped gym and indoor swiming pool.

i am very enjoying stay in Crown plaza Suzhou, very nice view, typical food with my favorite whiskey, even Aroma smells in bathroom, especially the best service from Cici Jiang, Shanny Wang. I will still choose this hotel continuously...

168 Xinggang Street Suzhou Jiangsu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Located in Wuzhong within a short walk of Gate to the East, Crowne Plaza Suzhou is within a mile (2 km) of Suzhou Culture and Arts Center. This 344-room, 5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and 5 restaurants. Located centrally in Pengjiabian, it's also near In City Shopping Mall and Suzhou International Expo Center.


Enjoy the pool views at Sun Seeker, one of 5 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


All 344 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other amenities include free newspapers, safes, and ironing boards.

Property features

Guests of Crowne Plaza Suzhou have access to a marina, a full-service spa, and a nightclub. You can take advantage of free offsite parking, along with a train station shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an indoor pool, an outdoor pool, and a health club.

Room options

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Club Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 3

Deluxe Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 1015 reviews