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Holiday Inn Express Suzhou Changjiang

3.5 out of 5.0

Recent guest reviews

It is a very basic hotel, but good value for money. The hotel was fully booked for a conference and checking in and out of this hotel was an absolute nightmare, even with 3 receptionist on duty. It is a good budget hotel and is located near the underground and a shopping mall. The rooms were small but clean. Do not expect a lot of luxury at the price, but it is good for a one, or two night stay.

new, clean, fantastic customer service if you talk direct to Management or Assistant. Rooms are clean, very well equiped , Engl TV ( CNN, BBC, FOX Sport and HBO), Internet fast enough. Coffee ok...food....chinese.

Stayed for 2 nights. The room is small, but has comfortable furniture and fast internet. The bathroom is strange because the bathroom door and shower door swing to fulfill only one purpose at a time. Water pressure is good. Negatives: I was on the top floor and the elevator took forever to come up. Checkout was a hassle. Only two people were at the counter with about 30+ people waiting to check out. The website claims they have room service but they don't.

I shall not compare this with Holiday Inn hotels. This is not a Holiday Inn but a Holiday Inn Express hotel with its value proposition being -- value for money and proximity to train stations, with breakfast usually thrown in. I am happy to say this hotel met my expectation given the price I paid. The room is clean and spacious (24sqm) and doesn't smell. Breakfast is decent with a good spread. The train station is 450 m away. Next to the station are 2 huge modern malls. Go to B1 and 4th floor of the mall for food. There's a huge Japanese supermarket on B1, uniqlo and daiso on other levels. There are some foot reflex places a very short walking distance away from the hotel too to soothe tired feet at the end of the day. You can do your laundry too -- 20RMB to run the washing machine and another 20RMB to run the dryer. Our group had to depart at 6.45 am, and the hotel kindly offered to start the breakfast 15 min earlier to accommodate us. That's service! You can borrow umbrellas on a rainy day without paying a deposit. Wifi is easy -- just connect, no password required. The toilet is a little bit of a mystery though -- no lock and the frosted door swings either to close off the toilet or shower area. The glass blocks (as seen in the photos) also mean that the silhouette of the person showering can be seen, and MORE to be seen when you move closer to the glass blocks 😆 -- so well... unless you are squeamish about such matters...

I stayed at this hotel for a night. With my parents. So I ended up curl up on my mum's bed. The AC was cold. Loved it. Surprisingly the reception can speak english fluently. That's new. They need to change the carpet in the room though. It's quite old. The breakfast.... ok. Not many variety and the fruits were finish very fast but they didn't refill it. I didn't use the wifi.

This hotel is okay on the surface, with reasonable rooms and facilities. But look a bit closer and you will soon realise that it is aimed squarely at the Chinese market. Western travellers are likely to be underwhelmed by the experience. For instance, the breakfast was very poor with mostly Chinese fare. Warm orange juice and rice porridge will not make an appetising choice for most foreigners. Service is rather indifferent throughout the hotel, with no one putting themselves out. Finally, be careful at check out, or they will charge you in your home currency at a bad rage. Make sure you pay in cash, as they will sting you otherwise.

應該是第四次來這裡住了!! 雖然設施跟前幾次比起來稍微舊了些,也顯示出住房率不低才會折損的這麼快! 前台的工作人員雖然都很親切,退房當天還主動詢問需不需要幫忙叫車,我想... 肯定是多次向他們問路,他們也理解我是個路癡 這次住比較久,房務人員除了十分用心的整理衛生,還每天加碼多給了我幾瓶水,真的很貼心!

出張で滞在。 ホリデイ・インブランドの廉価版のホテルなので、 良いと思うところは少ないけれど、日本のビジネスホテルと 同等のサービスと考えれば、満足できる内容だった。 難点はホテルの近くにコンビニが無いこと。 早い時間なら道を渡った向かいにあるイズミヤで調達できます。

房間有溫馨感,早餐也不錯,硬體設備不差,但美中不足的是早上九點打掃人員在門外的交談聲非常大聲,今天有那些房間退房都可以聽得一清二楚,如果睡眠較淺的人建議住面向後面小區的客房,馬路的車輛噪音可以小很多,最後就是高樓層淋浴的蓮蓬頭水壓不足,入住第二天就反映了,可惜沒什麼改善~

酒店位置有点偏远,但是离地铁站也很近,周边就是苏州乐园和木渎古镇。房间内设施稍微有点陈旧,大床房的床太小了才1.5米。餐厅食物太简单,没有多少选择,但是相对来说这个价位也算可以的了

No 199 Changjiang Rd Gaoxin Ds Suzhou Jiangsu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Located in Suzhou City Centre, Holiday Inn Express Suzhou Changjiang is within a 15-minute drive of Hanshan Temple and Lingering Garden. This 245-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in the historical district and also within a 20-minute drive of Pan Gate and Tiger Hill.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 245 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Other amenities include hair dryers, phones, and desks.


Property features

Holiday Inn Express Suzhou Changjiang features free WiFi in public areas, 3 meeting rooms, and a business center. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, laundry facilities, and a gift shop.

Room options

Standard Room

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 50 reviews