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InterContinental Suzhou

5.0 out of 5.0

Recent guest reviews

The location is just bang on. Right across the road from one of the busiest and buzziest business districts in Suzhou. The property is right on the lakefront. There's a lot to do all around, enough to turn even a business trip into a nice leisure trip!

I stayed Intercontinental Suzhou hotel for 3 nights. Excellent rooms. Excellent staff and service. Height was the room service by Robo. Best things to get vegetarian Indian food. Pl offer few options in Indian vegetarian food. Got tired eating same dish everybody. Also include Indian bread in the veg food. Only challenge is the language. Very few staff knows English but it is not a major issue. I got trouble during pick up from PVG airport. Driver was waiting in parking basement instead of Arrival Hall. It will b better if Hotel sent a map with meeting point for pick up . Great location. Would like to visit again with family.

The intercontinental is a really great hotel close to shopping areas and restaurants. It is located at the lake. At check in I got an upgrade to a lake side view room which was really nice. The room are big and equipped with all you need. The staff is friendly and helpful. If you stay longer than 6 day you get a long term stay card which gives you 25% discount on several service in the hotel. Breakfast is also superb. Wide selection of Chinese and Western food. The hotel also has a decent gymn and a big pool area. Definitely worth a stay.

Good central position in the Suzhou Industrial Park - the modern city of Suzhou, on the Jinji lake - close to shopping areas. Not the newest hotel in the area, but very good. Big comfortable, clean rooms with all amenities you might wish. Nice and big bathroom. Big enough and well equipped gym. Good breakfast buffet, many different choices, asian and international. The bar in the lobby could have a better drink selection.

Location is conveniently located by the Jinji Lake. This time, I got lucky to have upgraded to the suite. Views are so so, prefer the lake view though. Hotel staffs are friendly,... Receptionist greeted & attended me with smiles. Staffs service at breakfast lounge are excellent. Lots of varieties on food.... especially loved the Lobster & Pork Congee - very tasty. If you like dumpling, Ding Tai Fung is just 10mins walk from the hotel, Starbucks is just across the bridge, which are all my favorites. Plus there are plenty of restaurants nearby as well. Stroll around the lake is just amazing, beautiful lightings, and can be pretty romantic as well,... I loved it. I have never jog around the lake yet,.. but my colleague has highly recommended me to try.... It's a little less than 20km a round. One day,...

Me and my girl went to the buffet today (Sunday April 22) at her suggestion. I reserved a table for 11:30am and we got there early. Henry was at the entrance and told us to please wait till 11:30. He was very pleasant and when we returned at 11:30 he promptly gave us a table. The buffet offered a nice variety of various foods. The restaurant was clean and the staff kept it clean. I watched a small child drop some food on the floor and they quickly cleaned it up. I was happy with the food I ate. A little disappointed there was no lamb as advertised but I’ll live. I was pleased with the quality of the food and the atmosphere. Staff removed dirty dishes quickly and when I went to get some coffee the girl said she would bring it to the table. I have eaten at buffets at the Hyatt, Marriott, and Crowne Plaza and I can say the Intercontinental ranks as a great Five Star place to visit and eat. Thanks Intercontinental staff for providing us with a great experience.

Had visited the same hotel in Beijing and expected kind of the same in Suzhou but rooms were less spacious and the same for the breakfast. Especially annoying was the fact that we could not have breakfast with buffet due to a very large group of chinese visitors and were dislocated to the lobby area where the food was definitely less good and much less choice. Very conveniently located close to subway stations.

Spacious rooms with large king-size bed, nice location near Shopping district and Jinji-lake (tipp: get room with view on the lake). Breakfast: good / as IHG rewards member, you feel welcomed. Fitness Center: adequately equipped, SPA: ok / meals: ok.

The physical room and the hotel are excellent. The room specially is very comfortable with plenty of sockets for charging devices, comfortable bed and great shower. WiFi was excellent. The gym is very good. 5/5 The breakfast was included in my room and it is very good. Everything labeled very very well. Appreciate that even if lard was used to cook vegetables it was labeled. 5/5 What is making me give a lower rating is the human services. 2/5. One my IHG status was not acknowledged and I was not given an automatic upgrade. When I came back to the Ambassador desk, they offered me a Lake view room but i had already unpacked and didn’t want to pack up and move. Should have been done at check in even though I gave my IHG card. Second, unfortunately the concierge I dealt with didn’t speak English. I booked a tour for the morning. The concierge called me back twice trying to explain something but I couldn’t understand and he couldn’t speak English. I really don’t know what happened to the tour. 2/5

This hotel is the best you can choose in Suzhou. Service is excellent, and room is superb. The restaurants are pretty good for lunch and dinner with several options on buffet and a la carte. Breakfast buffet is excellent, with western and asian options. Ask for lake view when you check in, it is worth as view is spectacular.

288 Wang Dun Road Suzhou Jiangsu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

InterContinental Suzhou places you next to Jinji Lake and within a 5-minute walk of Yuanrong Times Square. This 433-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Ferris Wheel Paradise and Suzhou International Expo Center are also a short walk from this Suzhou hotel.


Dining

Enjoy dining at Jing, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All 433 soundproofed rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with DVD players and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Safes, phones, and desks are also available.


Property features

Guests of InterContinental Suzhou enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Premier Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Premier Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 568 reviews