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InterContinental Suzhou

5.0 out of 5.0

Recent guest reviews

I have the pleasure to visit Intercontinental Hotel in Suzhou, China in Summer 2016 during my business trip. It was really an excellent choice. Hotel offers a really excellent rooms, breakfast, cleaning services and amazing view to lake. Within a cauple o minutes you can reach friendly center of Suzhou Ciy, which over all is really great. Price/ Quality ratio is on the very good level. Good luck IC Suzhou Team :)

A good Intercontinental hotel, with an impressive lobby and a very polite and well trained staff. Had a very comfortable room and upgraded for free to a lake view room - even though didn't have time to enjoy the scenery. Used one of the meeting rooms in the hotel, and also had dinner there, everything went well. Breakfast has also a good selection, so it is a well recommended hotel. Only caveat is that price could be more competitive, but being Suzhou a little upscale, I think it will be hard to have a lower room rate.

Just so that reviews remain current, we are adding our review but we are really only confirming what has been said before. The Intercontinental was the last stop on our three week trip of China and it was one of the better five-star hotels we stayed in. Superb location on Jinji Lake with restaurants and shops nearby. We were in the standard deluxe twin room which was still a good size. Comfortable clean room with high-end fixtures and finishing and excellent bathroom with good quality toiletries. Beds were comfortable and we slept soundly in a quiet room. Wi-Fi was free and fast. Good breakfast buffet and attentive service. Overall, a good five-star choice.

Anything and Everything that i write here will not in anyway en capture my entire experience of staying at this hotel but I hope to give all who ready this review enough of a taste to try it yourself. This is the 2nd time that I have stayed in this hotel for The Dragon Boat Festival. What you get apart from staying in an excellent hotel, is a birds' eye view of one of the Dragon Boat races. I could talk about the quality of service from Check in to check out, the incredible decor of the rooms, the complete range of different foods at the breakfast or the free fast internet and wifi. But I want to talk about the intelligence of the hotel's management. On the very busy holiday they decided to move breakfast to the ballroom. Now maybe they do this every year or for every holiday but I have never seen this done in any other hotels. It just shows the intelligence of caring and quality of service. I'll be back next year for sure.

Fantastic hotel, stayed there for a month, staff all very friendly and helpful. Food always good, Rivas steak restaurant was superb, highly recommended. Hotel closely located to the metro so easy access around city, fantastic walks around lake Jinji with lots of bars and restaurants nearby if you want a change from the hotel.

I say this because they raise their standard so high that it’s impossible to stay in any other Hotel in China. I was able to spend good 5 nights in this hotel on 2 different weekends and I have to say this Hotel has surpassed all my expectations. Enter a property which truly feels like an Intercontinental, you are always greeted since you get off your car and are guided towards the reception desk, something very rare in even International Hotels operating in China. Very good breakfast where everything is properly segregated, which shows how much importance is paid to guests who have allergies with Nuts, Gluten and even people who avoid meat like Pork, exceptionally clean again something which many 5 Star Hotels fail to maintain in China. Most 5 Star Hotels end up using the same spoon for meat and vegetables and cheese while making your eggs but not in this Hotel, they pay huge attention to small details. Clean rooms, exceptional Guest Relations, this is how a 5 star Hotel should be, I am sure that the Manager of this Hotel has had huge experience overseas and knows how to make sure that international standards are met. I hope many International Hotels can learn from this property on how international chains should operate in China.

I stayed in this hotel in April 2017 on a business trip. The views over the lake were wonderful. The service is exactly what you would expect and more. The breakfast had something for everyone - all tastes catered for. The bar on the top floor had good choice and great views - but a little expensive. The room was beautiful, large, clean and well furnished. Overall a great stay.

whenever I travel - my first choice is always Intercontinental for 2 reasons ( good location, reliable equal service ) this time I must express my dissapointment. I always book the hotel thru hotels.com and no matter if select the room for 2 adults and 1 child with free breakfast option - confirmation always shows 2 breakfasts... it never happened to me that I was asked to pay for 3rd breakfast - especially if the 3rd guest is a child. to my surprised hotel charged me in addition for 3rd person and I was forced to pay full price as per adult - very dissapointing!!!! it never happened before ( nether in Bali, nor in HK etc ) Apart from it I must say the hotel premises need some refreshment, location though is very good ( river side with beautifull view ).

This hotel was recommended to me and I can say I had a great stay. The rooms are big and housekeeping and the staff is always helpful if you need something. They also have a very good shuttle service, but yo have to be on time. If you are not there at the specified time the driver is gone - but as long as you know it you can plan accordingly. I also enjoyed the various restaurants and also the buffet. If you need something else there are enough restaurants close to the hotel as well. I can fully recommend this hotel.

This place is great! Maybe price is out of average, but at the end it worth it! The buffet is great! Cover all tastes. If your prefer something really special and expensive go to riva on the 3rd floor. Meat is excellent! Beds are extremely comfortable and rooms big. Shower is also excellent!

288 Wang Dun Road Suzhou Jiangsu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Wuzhong within a 5-minute walk of Yuanrong Times Square, InterContinental Suzhou is within a 15-minute stroll of Suzhou International Expo Center. This 433-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Ferris Wheel Paradise and Suzhou Culture and Arts Center are also a short walk from this Suzhou hotel.


Dining

Enjoy dining at Jing, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 433 soundproofed rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with DVD players and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Safes, phones, and desks are also available.


Property features

Guests of InterContinental Suzhou enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Premier Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Premier Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 508 reviews