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InterContinental Suzhou

5.0 out of 5.0

Recent guest reviews

I recently stayed here for 5 nights for a business trip. The hotel was very modern and reasonably-priced, and I had a great lakeside view. The breakfast buffet was excellent - with lots of choices. But my favorite thing about the hotel was probably the service robots. You can order small items to be delivered to your room (such as a bottle of water or toothbrush), and they will send service robots to deliver it to you!

If your going to have to work long hours in different country then it would be hard to beat placing yourself somewhere like here. The hotel was extremely comfortable, with good facilities. The view from the pool as the sun went down over the lake was amazing. I didn't have long enough there to savour all the different restaurants, other than the steak in the RIva restaurant was to die for....End of the night overlooking the lake from the 27th floor bar was a real experience to relish. The club bar was extremely comfortable with a great range of drinks and buffet food, great when finishing of business at the end of the day. The location was also great a short walk to the lake edge and over into the entertainment area at the side. Shopping centres were all excellent and very close to the hotel. For those westerners who need it there is Burger King and KFC nearby. But it has to be said that the main asset of the hotel is it's wonderfully attentive and caring staff who looked after us so well. Too mnay names to mention all but Corinne , Janice, May all srping to mind. Thank you to them all.

I have stayed at several other international hotels in Suzhou and I think this is the best one. Hotel is very new and modern with options of many spacious meeting rooms. Love the roof TOP bar on the 27th floor which offers fantastic view on good sunny day. Hotel is walking distance to several Malls with plenty of restaurants. If you order something from house-keeping, you will be greeted by a robot at your door. It can take the lift by itself and find its own way around.

Hotel located in very convenient place. There are many restaurant and shops nearby. You also have nice lake. Staff are nice but english conversation was a bit difficult. Hotel should give them more training for english conversation. Top of hotel has terrace bar that has very nice lake view.

I spent 2 night at the wonderfulnterContinental Suzhou. The rooms were very nice and the showers were amazing. Odd thing to complement them on but I was very impressed. Breakfast is insane there and you better show up hungry. % Stars for me, I love this place and will stay nowhere else when visitingSuzhou.

Intercontinental Suzhou is nicely located in Jinji lake. There are nearby malls and you can access a walk along the lake quite easy. Their buffet weekend brunch is the family's favourite as they have great selection from seafood, Indian, Chinese, Bbq, Western & European. Their desserts made a good impression as well. If you are looking for steaks, Rivas located on the 2nd floor is perfect for you. They also have latin band at their club called Carumba! We had booked the suites overlooking the lake and it was perfect! I did enjoy the big tub they had :-) Facilities, service and food are all excellent!

This is a very nice hotel with excellent service. Don't even try to move your own luggage as there will be someone there to take care of it for you. As and IHG member I was even given a bottle of wine at check in.

Room was really comfy especially the bed. The bathroom robe was especially comfy and soft. Room light is just right, not too bright nor dark. Only thing is , it is a crowded hotel and breakfast queue can be really long in the morning.

Hotel is about 45mins from Wuxi Airport. Car service (Uber equivalent) was RMB187. Staying for one night only for a meeting tomorrow. This is my second time to visit this hotel this year. Highlight of the stay last time was delivery of power plug adapter by robotic butler (pls refer to the photo). When it got to the door, it will ring the bell. Then asked if my colleague needed the adapter. My colleague pressed the yes button, the belly of the robot butler opened up and the adapter was there for taking. The room this time seems larger. They told me I got an upgrade. I quite like the decor with a bit of Asian feel and yet modern. Last time I had dinner across the front entrance of the hotel and that local place was so so. This time I went with the chain "Jade Garden - 蘇浙匯"- safe bet for consistent Shanghainese food. The place has nice ambiance as well. It's 5 mins walk from the hotel through the east entrance and it's right by the stream. After dinner, I browsed around the Eslite Book Store (誠品)which is 5 mins away. Hugh place with books, stationary, fashion, and eateries. Wish I had more time. They close at 10pm. I look forward to coming back to this hotel next year again.

Absolutely outstanding hotel. Incredibly modern and comfortable with a perfect location in reach of much shopping and restaurants. There is easy access to the subway (5 minute walk) that will take you to all the major attractions in the city. Breakfast is excellent. Views are great on both sides, whether you are looking out at the lake or the electric vista of downtown Suzhou. I would like to mention the excellent service of Jason Wang in particular, who was tireless in helping us determine the best activities in Suzhou as well as in arranging activities for our next travel destination in China.

288 Wang Dun Road Suzhou Jiangsu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Wuzhong within a 5-minute walk of Yuanrong Times Square, InterContinental Suzhou is within a 15-minute stroll of Suzhou International Expo Center. This 433-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Ferris Wheel Paradise and Suzhou Culture and Arts Center are also a short walk from this Suzhou hotel.


Enjoy dining at Jing, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


All 433 soundproofed rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with DVD players and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Safes, phones, and desks are also available.

Property features

Guests of InterContinental Suzhou enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Premier Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Premier Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 529 reviews