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Pan Pacific Suzhou

Luxury hotel with 4 restaurants, in the vicinity of Shantang Street

Choose dates to view prices

Where to?

Dates

March 2026

April 2026

Exterior

Lobby

Down comforters, minibar, in-room safe, blackout drapes

Exterior

Down comforters, minibar, in-room safe, blackout drapes

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Spa
Free WiFi
Restaurant
Air conditioning
Gym

Explore the area

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

Place, Panmen Scenic Area
‪1 min walk‬
Place, Suzhou City Moat
‪5 min walk‬
Place, Master of the Nets Garden
‪3 min drive‬
Airport, Wuxi (WUX-Shuofang)
‪33 min drive‬

Room options

Down comforters, minibar, in-room safe, blackout drapes

Premier King

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Exceptional

689 sq ft
1 bedroom
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Exceptional

344 sq ft
Sleeps 2
2 Twin Beds

Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Exceptional

344 sq ft
1 bedroom
Sleeps 2
1 King Bed

Deluxe Twin | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Excellent

344 sq ft
Sleeps 2
2 Twin Beds

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Exceptional

Garden view
732 sq ft
1 bedroom
Sleeps 2
1 King Bed

View from room

Premier Balcony Twin

Garden view
388 sq ft
Sleeps 3
2 Large Twin Beds

Premier Balcony King | Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Exceptional

Garden view
388 sq ft
1 bedroom
Sleeps 2
1 King Bed

Family Suite | Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Garden view
689 sq ft
2 bedrooms
Sleeps 3
1 Queen Bed and 1 Large Twin Bed

Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Exceptional

Garden view
2 bedrooms
Sleeps 4
2 Queen Beds

Family Triple Room | Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

Garden view
1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Bed

Premier View King | Down comforters, minibar, in-room safe, blackout drapes

Premier View King

1 bedroom
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

Exceptional

1184 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Large Twin Beds

Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

1 bedroom
Sleeps 2
2 Large Twin Beds

Family King Room | Down comforters, minibar, in-room safe, blackout drapes

Family King Room

1 bedroom
Sleeps 3
1 King Bed

Premier King Grande | Down comforters, minibar, in-room safe, blackout drapes

Premier King Grande

Exceptional

1 bedroom
Sleeps 4
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Executive Suite

Sleeps 2

Lobby

Wu Gong Hall

Sleeps 6

Down comforters, minibar, in-room safe, blackout drapes

Triple Bedroom Executive Suite

Sleeps 6

Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

Sleeps 4

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Executive Pagpda Suite

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Sleeps 3

Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Sleeps 4

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Room (Double Bed)

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Room (2 beds)

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

Sleeps 3

Down comforters, minibar, in-room safe, blackout drapes

Premier View King

Sleeps 2

Premier King | Down comforters, minibar, in-room safe, blackout drapes

Premier King

Exceptional

344 sq ft
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Standard 2-bed Room

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Sleeps 2

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Front of property

Courtyard by Marriott Suzhou Mudu

Wuzhong

Parking included
Free WiFi
Restaurant
Air conditioning

$60 nightly

Feb 22 - Feb 23

Total with taxes and fees

About the neighborhood

Suzhou

Located in Suzhou Old Town, Pan Pacific Suzhou is 2.8 mi (4.6 km) from Shantang Street and within a 10-minute drive of other popular attractions like Suzhou Museum. This 336-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

Panmen Scenic Area - 1 min walk - 0.1 miles
Suzhou City Moat - 5 min walk - 0.3 miles
Grand Canal - 8 min walk - 0.5 miles
Classical Gardens of Suzhou - 15 min walk - 0.8 miles
Master of the Nets Garden - 3 min drive - 1.7 miles

Getting around

Renminqiao South Station - 9 min walk
Suzhou Railway Station - 13 min drive
Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

‪铁手咖啡制造局Metalhands(沧浪亭店) - ‬16 min walk
‪McDonald's (麦当劳) - ‬7 min walk
‪Starbucks - ‬7 min walk
‪萃英园 Garden Brasserie - ‬10 min walk
‪藏书羊肉新市路店 - ‬13 min walk

About this property

Pan Pacific Suzhou

Luxury hotel with 4 restaurants, in the vicinity of Shantang Street

Guests staying at Pan Pacific Suzhou enjoy an indoor pool, a gym, and a sauna. Limited parking is available. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.

47-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are also available.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Flat-screen TV

Free WiFi
Restaurant
Air conditioning
Breakfast available

$69 nightly

Feb 23 - Feb 24

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children
4 restaurants

Restaurants on site

Sun Ray禧禾意大利灵感餐厅
吴宫瑞面
塔影咖啡
海天楼中餐厅
萃英园全日餐厅

Things to do

Billiards/pool table
Golf driving range
Gym
Indoor pool
Outdoor tennis court
Sauna
Seasonal outdoor pool
Steam room
Table tennis

Family friendly

Children's toys
Indoor pool
Laundry facilities
Lifeguards on site
Seasonal outdoor pool

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

11 meeting rooms
12,917 square feet of conference space
Business center

Outdoors

Garden
On the riverwalk
Pool loungers
Pool umbrellas

Spa

Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (47 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchairs on site

More

3 buildings
5 floors
Banquet hall
Built in 1999
Lifeguards
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

47-inch flat-screen TV with satellite channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee

More

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Early check-in subject to availability

Late check-in subject to availability

Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 17 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are available for CNY 300.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately CNY 68 for adults and CNY 68 for children
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Rollaway bed fee: CNY 300.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-6 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

The seasonal pool is open from June to September.
Pool access available from 7:00 AM to 9:30 PM.
Registered guests are the only ones allowed in guestrooms.
Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pan Pacific Hotel Suzhou

Pan Pacific Suzhou

Suzhou Pan Pacific

Pan Pacific Suzhou Hotel Suzhou

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Suzhou

Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Pan Pacific Suzhou?

Pan Pacific Suzhou offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pan Pacific Suzhou?

As of Feb 19, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on Feb 24, 2026 start from $56.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pan Pacific Suzhou?

This hotel is situated in Suzhou Old Town, just steps from Panmen Scenic Area, and within a 10-minute walk of Pan Gate and Suzhou City Moat. You'll also find Grand Canal and Classical Gardens of Suzhou less than a mile away.

Is parking available on site at Pan Pacific Suzhou?

Yes, there is electric car charging available.

Does Pan Pacific Suzhou include a casino at the property?

No, Pan Pacific Suzhou doesn't have a casino.

Is there an indoor pool at Pan Pacific Suzhou?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 7:00 AM and 9:30 PM and the seasonal pool is normally open from June until September.

What do couples enjoy most about Pan Pacific Suzhou?

There are many amenities for couples at this hotel, including an indoor pool and a restaurant with al fresco dining plus some guestrooms feature in-room massages.

Are there hot tubs at Pan Pacific Suzhou?

No, but guests can enjoy a steam room at this hotel.

Does Pan Pacific Suzhou have a restaurant with a breakfast menu?

Yes, Pan Pacific Suzhou has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Pan Pacific Suzhou allow pets to stay for free?

No, pets and service animals aren't allowed at Pan Pacific Suzhou.

Are there connecting rooms at Pan Pacific Suzhou?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pan Pacific Suzhou?

The closest major airport to Pan Pacific Suzhou is Wuxi (WUX-Shuofang), which is 29.5 mi away (46 minutes by car).

Are there rooms with balconies at Pan Pacific Suzhou?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Pan Pacific Suzhou have a wedding venue on site?

Take advantage of the wedding venue at Pan Pacific Suzhou if you plan to say "I do" during your trip.

Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Xin Yun

Traveled with partner

Nov 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

booked pan pac suzhou to celebrate my boyfriends birthday. the staff prepared a whole cake with candles, disposable plates, and a birthday crown for us enjoy. the entire hotel summarises the suzhou experience you will have. even if you are unable to make it to the popular touristy spots, you have a pagoda and secret garden exclusive for hotel guests right at your door. the location will take you slightly longer to reach the main area of suzhou due to the traffic. however, if you are looking for quiet sanctuary with everything you need, then this is is the hotel for you. the hospitality is excellent and pan pac suzhou looks like a museum by itself. they have a very detailed map to help tourists plan their trip around suzhou as well. little downside: the walls of the hotel room is thin (as is most hotels in china). but that shouldn't deter you from booking at all. you will not regret staying here!

Stayed 5 nights in Nov 2025

10/10 Excellent

Yanhua

Nov 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with family

Nov 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.

Stayed 2 nights in Nov 2025

10/10 Excellent

Yanjun

Nov 7, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Nov 7, 2025

Liked: Cleanliness, staff & service, amenities

Everything is good. We shall return.

Stayed 3 nights in Nov 2025

8/10 Good

Alice

Nov 5, 2025

Liked: Cleanliness, staff & service, amenities

Hotel is beautiful, room size is good. Room is clean with good amenities.

Stayed 3 nights in Nov 2025

8/10 Good

jay

Nov 3, 2025

Stayed 2 nights in Oct 2025

8/10 Good

Joyce

Nov 3, 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Xi

Nov 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room is clean. Environment good. The caretaker is excellent, especially Li Qin.

Stayed 5 nights in Oct 2025

10/10 Excellent

Julie

Traveled with group

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.

Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Oct 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

…

Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Oct 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with partner

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a beautiful hotel, styled in the Wu Dynasty architecture. Highly recommend this hotel to anyone visiting Suzhou.

Stayed 3 nights in Sep 2025

10/10 Excellent

Roy

Traveled with group, Traveled with partner

Sep 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awesome place to stay

Stayed 2 nights in Sep 2025

10/10 Excellent

Dora

Traveled with family

Sep 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very large and clean. Beautiful architecture.

Stayed 1 night in Sep 2025

10/10 Excellent

Jie

Traveled with family

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So beautiful hotel, the room was every clean with beautiful balcony and garden view, hai tien lo restaurant dining was delicious, and I want specially thanks 谈星余，郑明泽，孙智慧，非常感谢他们的热情专业的服务态度。

Stayed 3 nights in Sep 2025

10/10 Excellent

Kelvin

Traveled with partner

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.

Stayed 2 nights in Sep 2025

10/10 Excellent

Graham

Traveled with partner

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Historical hotel but recently refurbished! All facilities that might be expected and a wide variety of choice for breakfast. Situated as part of the Panmen gardens and free entry with your room key!

Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

Traveled with family

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We are a family of four with two kids, 11 and 7. We enjoyed staying at the hotel. The room is clean and organized, the food at hotel restaurant is great plus there’s an indoor and outdoor swimming pool.

Stayed 4 nights in Sep 2025

8/10 Good

Thu

Traveled with family

Sep 13, 2025

Liked: Cleanliness, staff & service

Hotel staff are very nice and helpful even though there are only few who speak English. I inquired about private transportation service to Hangzhou. The young man (I should have asked for his name) got my info, and later came to my room and confirmed the booking. Great service! Minus one star for this rating is the room soundproof is very poor. We can hear everything in the hallway; people talk loud and run around late at night, and we hear it all.

Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Sep 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2025

10/10 Excellent

Zhao

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice stay

Stayed 1 night in Jul 2025

8/10 Good

Alexander

Aug 18, 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Long

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou!

Stayed 1 night in Aug 2025

10/10 Excellent

Kang Yin

Traveled with family

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

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