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Located in Suzhou City Centre within a 5-minute walk of Pan Gate, Pan Pacific Suzhou is within 2 miles (3 km) of Suzhou Embroidery Research Institute. This 4.5-star hotel has 480 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and an indoor pool. Located centrally in Suzhou, it's also near Master of the Nets Garden and Metro Shopping Mall.

Dining

There are multiple options for onsite dining with 3 restaurants, including Garden Brasserie, which specializes in international cuisine and serves breakfast, lunch, and dinner, and AVANTI Grill with its garden views. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.

Rooms

All 480 air-conditioned accommodations feature sitting areas. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, coffee makers, and free bottled water.

Property features

Pan Pacific Suzhou features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 3000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.

Highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Hotel Amenities

Popular highlights

Free self parking
Free WiFi
Indoor pool
Outdoor pool
Business center

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Pan Pacific Suzhou provides a health club and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This Art Deco hotel also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pan Pacific Suzhou is a smoke-free property.

  • Children's club (free) 
  • Airport transportation (surcharge) 
  • Business center 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Number of floors - 5 
  • Concierge services 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Health club 
  • Free wired high-speed Internet 
  • Children's club 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Total number of rooms - 480 
  • Outdoor pool 
  • Meeting rooms 15 
  • Parking (limited spaces) 
  • Terrace 
  • Picnic area 
  • Number of restaurants - 3 
  • Free self parking 
  • Spa services on site 
  • Children's pool 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Year Built 1998 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Garden 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Parking (limited spaces)

Room Amenities

Pan Pacific Suzhou offers 480 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Separate sitting area 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room climate control (air conditioning) 
  • In-room massage available 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Pillow menu 
  • Free cribs/infant beds 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Garden Brasserie - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

AVANTI Grill - Overlooking the garden, this theme restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 10 AM for a surcharge. You can order a meal from 24-hour room service.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 6 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 175 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 128 for adults and CNY 68 for children (approximately)
  • Airport shuttle fee: CNY 3000 per vehicle (one way)
  • Rollaway bed fee: CNY 175 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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