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Located within a 5-minute walk of Pan Gate, Pan Pacific Suzhou is within 2 miles (3 km) of Suzhou Embroidery Research Institute. This 4.5-star hotel has 480 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and an indoor pool. Located centrally in Suzhou, it's also near Master of the Nets Garden and Metro Shopping Mall.

Dining

There are multiple options for onsite dining with 3 restaurants, including Garden Brasserie, which specializes in international cuisine and serves breakfast, lunch, and dinner, and AVANTI Grill with its garden views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.

Rooms

The 480 air-conditioned accommodations feature balconies or patios and afford space to spread out with separate bedrooms. LED TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, coffee makers, and free newspapers.

Property features

Pan Pacific Suzhou features an indoor pool, an outdoor pool, and a health club. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.

Highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Pan Pacific Suzhou provides a health club and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

A business center is on site at this 4.5-star property. This Art Deco hotel also offers tour/ticket assistance, barbecue grills, and an arcade/game room. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pan Pacific Suzhou is a smoke-free property.

  • Airport transportation (surcharge) 
  • Business center 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Number of floors - 5 
  • Babysitting or childcare 
  • ATM/banking 
  • Concierge services 
  • Bar/lounge 
  • Health club 
  • Arcade/game room 
  • Outdoor pool 
  • Barbecue grill(s) 
  • Total number of rooms - 480 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Parking (limited spaces) 
  • Free self parking 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Year Built 1998 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Garden 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi , Wired internet access ( CNY 98 per day )

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, some free items) 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Desk 
  • Rollaway/extra beds available 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • Blackout drapes/curtains 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Pillow menu 
  • LED TV 
  • Separate bedroom 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Garden Brasserie - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

AVANTI Grill - Overlooking the garden, this theme restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 118 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 98 per day (rates may vary)
  • Rollaway bed fee: CNY 322 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
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