Located in Suzhou Industrial Park, Oakwood Hotel & Residence Suzhou is a short stroll from Dushu Lake and within a 10-minute drive of Jinji Lake. This 4.5-star hotel has 250 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's centrally located in Suzhou, connected to the convention center,4.4 mi (7.1 km) from Suzhou Ferris Wheel, and also 5.2 mi (8.4 km) from Suzhou International Expo Center.
What's nearby
Dushu Lake - 1 min walk - 0.1 miles
Jinji Lake - 5 min drive - 3.3 miles
Suzhou International Expo Center - 8 min drive - 5.4 miles
Gate to the East - 11 min drive - 6.9 miles
Pingjiang Road - 13 min drive - 9.3 miles
Getting around
Yueliangwan Station - 5 min walk
Suzhou Railway Station - 29 min drive
Wuxi (WUX-Shuofang) - 40 min drive
Restaurants
Lobby lounge - 4 min walk
星巴克 - 5 min walk
胥城奥灶面·面之府(书香世家月亮湾酒店) - 15 min walk
蜂乐福美食广场 Floft Food Plaza - 12 min walk
书香世家酒店 - 14 min walk
About this property
Oakwood Hotel & Residence Suzhou
At Oakwood Hotel & Residence Suzhou, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, a free kid's club, and express check-in.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 per person
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
Dushu Spring
Things to do
24-hour gym
Bicycle rentals
Free children's club
Playground
TV in common areas
Family friendly
Babysitting (surcharge)
Free children's club
Laundry facilities
Playground
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
24-hour business center
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
23 floors
Built in 2016
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Free daily newspapers
Heating
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Rollaway/extra beds are available for CNY 250.0 per day
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: CNY 500.0 per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CNY 98.00 per person
Rollaway bed fee: CNY 250.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Check-in: 2 PM
Check-out: noon
Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Additional information about polices, regulations, and more:
No cribs or infant beds are available.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou
Frequently asked questions
Are free cancellation options available at Oakwood Hotel & Residence Suzhou?
Oakwood Hotel & Residence Suzhou offers free cancellation on select room rates. For more details, review the cancellation policy on our site.
How much does it cost to stay at Oakwood Hotel & Residence Suzhou?
As of May 17, 2026, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Suzhou on May 24, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do close to Oakwood Hotel & Residence Suzhou?
This hotel is situated in Suzhou Industrial Park, just steps from Dushu Lake. You'll also find Jinji Lake and Suzhou Ferris Wheel within a short drive.
Will I be able to park at Oakwood Hotel & Residence Suzhou?
Yes, self parking is offered for free at the hotel.
Are there luxury amenities available at Oakwood Hotel & Residence Suzhou?
Yes, guests can indulge in luxuries such as a restaurant, a poolside bar, and turndown service at this hotel.
Does Oakwood Hotel & Residence Suzhou feature a casino at the property?
No, Oakwood Hotel & Residence Suzhou doesn't have a casino.
Is there an indoor pool at Oakwood Hotel & Residence Suzhou?
No, there is no indoor pool at this hotel.
Is Oakwood Hotel & Residence Suzhou good for couples?
Couples will appreciate amenities at this hotel, including 24-hour room service and premium bedding in each guestroom, and some feature lake view.
Does Oakwood Hotel & Residence Suzhou have a hot tub?
No, there isn't a spa tub at this hotel.
Does Oakwood Hotel & Residence Suzhou have a restaurant that serves breakfast?
Yes, Oakwood Hotel & Residence Suzhou serves buffet breakfast for a surcharge each morning at Dushu Spring.
Does Oakwood Hotel & Residence Suzhou allow pets to stay for free?
No, pets aren't allowed at Oakwood Hotel & Residence Suzhou.
Does Oakwood Hotel & Residence Suzhou have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
Where is the closest airport to Oakwood Hotel & Residence Suzhou?
The closest major airport to Oakwood Hotel & Residence Suzhou is Wuxi (WUX-Shuofang), which is about 23.7 mi away.
Can I book a room with a balcony at Oakwood Hotel & Residence Suzhou?
No, you won't find guestrooms with balconies at Oakwood Hotel & Residence Suzhou.
Oakwood Hotel & Residence Suzhou Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 50 out of 83 reviews
10 - Excellent
50
Rating 8 - Good. 25 out of 83 reviews
8 - Good
25
Rating 6 - Okay. 7 out of 83 reviews
6 - Okay
7
Rating 4 - Poor. 0 out of 83 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 83 reviews
2 - Terrible
1
9.0/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Ek Seng
Traveled with family
Nov 19, 2025
Liked: Cleanliness, staff & service
Room is spacious and comfortable and there is a surprise me , a skywalk in the living room with a beautiful lake view
Ek Seng
Stayed 2 nights in Nov 2025
10/10 Excellent
Eddie
Business traveler
Oct 31, 2025
Liked: Cleanliness, staff & service, amenities
Staffs are excellent and very nice. Stayed in a one bedroom apartment. Very good quality and clean. Beautiful view from higher floor. Buffet breakfast with variety of food.
Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.
Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.
Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.
It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.