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Holiday Inn London - Shepperton by IHG

Property class: 4

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Photo gallery for Holiday Inn London - Shepperton by IHG

Bar (on property)
Exterior
Indoor pool
Exterior
Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Thames River
    ‪3 min walk‬
  • Place, Shepperton Marina
    ‪6 min walk‬
  • Place, Thames Path
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(21 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Shepperton

Located within a 5-minute walk of Thames River, Holiday Inn London - Shepperton by IHG is within a mile (2 km) of Thames Path. This 4-star hotel welcomes guests with 184 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Thames River - 3 min walk - 0.2 miles
  • Shepperton Marina - 6 min walk - 0.4 miles
  • Thames Path - 13 min walk - 0.7 miles
  • Riverhouse Community Arts Centre - 7 min drive - 2.3 miles
  • Hampton Court Palace - 18 min drive - 6.8 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪Caffè Nero - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

At Holiday Inn London - Shepperton by IHG, guests enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 8 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Shepperton by IHG?

Holiday Inn London - Shepperton by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Shepperton by IHG?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Shepperton by IHG on May 3, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn London - Shepperton by IHG?

This hotel is located in Shepperton, just steps from Thames River. You'll also find Hampton Court Palace and Kempton Racecourse within a short drive.

Is parking available on site at Holiday Inn London - Shepperton by IHG?

Yes, parking is offered for GBP 8 per day. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn London - Shepperton by IHG have a casino at the property?

No, Holiday Inn London - Shepperton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Shepperton by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 9:00 PM.

What will couples enjoy most about a stay at Holiday Inn London - Shepperton by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Holiday Inn London - Shepperton by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Holiday Inn London - Shepperton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Shepperton by IHG serves buffet breakfast for a surcharge each morning at In The Wings.

Does Holiday Inn London - Shepperton by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Shepperton by IHG though service animals are welcome.

Does Holiday Inn London - Shepperton by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn London - Shepperton by IHG?

The closest major airport to Holiday Inn London - Shepperton by IHG is Heathrow Airport (LHR), which is 19.3 mi away (39 minutes by car). Another top airport is Farnborough (FAB), which is located 24.8 mi away (48-minute drive).

Are there rooms with balconies that I can book at Holiday Inn London - Shepperton by IHG?

No, there aren't any guestrooms at Holiday Inn London - Shepperton by IHG that offer a balcony.

Does Holiday Inn London - Shepperton by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn London - Shepperton by IHG.

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 996 reviews
Rating 8 - Good. 296 out of 996 reviews
Rating 6 - Okay. 145 out of 996 reviews
Rating 4 - Poor. 65 out of 996 reviews
Rating 2 - Terrible. 43 out of 996 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Stayed 1 night in Jan 2026

8/10 Good

Muhammad Fahad

Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Unique location. Friendly staffs. Lovely breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service
Waleed on reception was very helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities. Friendly staff and good breakfast!
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good but one day we had to order as the breakfast wasn’t out which meant waiting and out a delay on the morning.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

6/10 Okay

Allison

Business traveler
Liked: Cleanliness, amenities
£8 to park overnight and £16.95 for breakfast which is excessive if you want yoghurt and fruit and a cup of tea I wish they’d have a way of offering a minimal breakfast at a fair price say £8? Not just here obviously. The facility is what you expect from IHG. When I mentioned the smelly drain in the bathroom they were very responsive and the staff are professional and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Rosalin

Really lovely room Staff were welcoming and helpful.
Stayed 2 nights in Dec 2025

6/10 Okay

Philip

Traveled with family
Clean, but it has started to remind me of "Master of the House" from Les Miserables - if they can charge you for something, then they will. Feel like a cash cow, rather than a guest.
Stayed 3 nights in Dec 2025

10/10 Excellent

vinod

Liked: Cleanliness, staff & service, amenities
everything is good
Stayed 2 nights in Dec 2025

8/10 Good

Tamsin

Stayed 2 nights in Jan 2026

10/10 Excellent

pan pan

Stayed 1 night in Dec 2025

10/10 Excellent

pan pan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we want to come to refresh ourselves and truly enjoy some chill family time. During this Christmas and New Year season, we enjoyed two unforgettable and amazing stays here (22nd–23rd December 2025 & 2nd–3rd January 2025), and once again, the hotel exceeded our expectations. Our wonderful experience began at reception. When we discovered that something in our room was not working properly, the amiable and professional receptionist Ms. Tea approached our room immediately. She showed us the utmost care and concern and helped us exchange for a much more comfortable and convenient room, especially suitable for my only son. As the kids’ swimming time was set until 7:00 p.m., Tea kindly suggested that we go swimming first and return to reception later to collect the new room keys. Thanks to her thoughtful arrangement, we had more than enough time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and wet steam room. It truly helped both adults and kids to relax and chill completely. After our swimming session, we were very hungry. At that moment, Restaurant Manager Mr. Nadeem approached us and brought my son some board games and painting sheets. My son was extremely excited, especially because Nadeem remembered him. His warm and thoughtful gesture made us feel very close and cheerful.
Stayed 1 night in Jan 2026

8/10 Good

Jonna Mae

Breakfast was great
Stayed 1 night in Dec 2025

6/10 Okay

Mick

Traveled with group, Traveled with partner
Breakfast some of the food was cold there was food that had run out and we had to keep asking chasing for it staff some times would disappear and in the evening there was one lovely lady running the reception and the bar
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 4 nights in Dec 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Clean room, spacious shower water available at reception.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Kayla J, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room with a great view, great amenities. All the staff are lovely in all areas. Breakfast was ample and very tasty. I would just ask for one thing; decent coffee please?
Great bath in the morning
Comfortable bed (and Wi-Fi)
Spacious bar and lounge area
Outside
Stayed 2 nights in Dec 2025

8/10 Good

Matt

Stayed 1 night in Dec 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very noisy toilet system sounds like drilling so they moved us to another room but should not havevhappend and was an inconvenience
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel, customer service in a pleasant location overlooking a lake with trees and birds. Lovely breakfast with plenty of choice of fresh fruit, cereals and cooked food with several machines dispensing quality coffee. Comfortable bed and quiet room for a good sleep.
Stayed 2 nights in Dec 2025

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