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We booked a night in the hotel because of the location. Mistake oh yes there was a wedding on the following day so we go to dinner to be told you cant eat in the restaurant because the wedding party takes priority,(not told this when booked the meal and breakfast). Speaking to the manager he just was not interested in the issue and said sorry the bar or nothing. The food when we got it was nice the hotel was dated but pleasent. BUT - The staff and management with the exception of 1 barman (Nik) was horrendous. Will we ever go back to the hotel NO will we go to another Best Western I doubt that as well with the treatment we got in this hotel
After an excellent stay last year booked The Ship Hotel again this year deciding to stay 2 nights this time, visiting Hampton Court and Brooklands Museum. Every thing went smoothly from checking in to checking out. The breakfast is excellent- I don’t think I have better anywhere else! The bar meal I had on arrival was also first class. The room was clean, comfortable and quiet despite being close to Heathrow. The staff were all pleasant and helpful. I would highly recommend The Ship Hotel and will stay there again when in the Weybridge area.
A very clean and tidy hotel. Staff are very friendly and helpful. Very convenient for us to other members of our family. It is good value for money. Also gives easy access to central London by train and other attractions.
Nice hotel but you have to call them if you return after 11 p.m. meaning you get very wet if it is raining. Television had lots of channels but not ITV, Channel 4 or Channel 5 so no chance to watch the rugby.
We stayed there 1 night, the room was very comfortable and clean. Reception was very friendly and breakfast was very good being cooked on order. There was also a good choice for continental breakfast.
Ideal location on Weybridge High Street for visiting local sites. I was there for a wedding. Large, clean room with all normal amenities - tv, coffee, tea making and toiletries. The wedding venue was superb and food excellent for mass catering, both for the afternoon wedding breakfast and evening snacks. All of the staff were friendly and helpful. Breakfast in the morning had a very wide selection to choose from.
We found that this hotel was very suitable for attending sporting events, hotel was good value with parking also available, adjoining restaurant and bar service good value and situated in a very nice location, plenty of other resuarants near by
I've stayed here a few times now. The staff are very helpful and friendly and the services offered are numerous. :) good breakfast (cereals, pastries, choice of cooked or porridge to order, fruit); I chose a veggie breakfast (eggs, baked beans, mushrooms) and was kindly offered veggie sausages as well; a/c in room; comfortable bed :( a/c unit in room was not installed in the best position - it was on top of the wardrobe so blew down onto the wardrobe and didn't help with the temperature of the room much. Still it did something; some carpets upstairs grubby - could do with a deep clean or complete replacement
We stayed for 3 nights in Room 214. I chose the hotel mainly for its location and especailly that Google maps appreared to show a large car park. The hotel has 76 rooms and there are 50 good sized and easy to park in car spaces so you are likely to get a space. We left the car there for 2 days while we did hampton Court and Kew gardens (easy reach on the train - station is 15 mins walk or a 3 minute bus ride from outside the hotel). Welcome was friendly, lift to the second floor followed by a long and winding corridor. Room spacious and well presented. Clean and with nice touches of biscuits and bottled water (replaced each day). Bathroom spacious and very clean with proper and fluffy bath sheets (not an abrasive mini-towel!); excellent shower; complimentary shampoo and soap. Lots of wardrobe and drawer space and 2 chairs. Decent sized TV and coffee/tea/chocolate with the kettle and china mugs and real glasses (not paper cups). Due to the restricted window opening the room was warm in the recent hot weather but a quiet and efficient 3 speed fan was provided which enabled us to sleep OK. Our room was also quiet. no disturbances while we were there. Didn't go in the restaurant as ate out each night but menu looked fine. All told an excellent base for the area, especially the free car parking and very comfortable room.at a very reasonable price.
We had our wedding reception here at the end of July and we couldn’t fault a thing it was the most perfect day, the staff were so attentive and couldn’t do enough for us and the food was exceptional all our guests commented on how lovely it was. We would highly recommend. Thank you for making our day so special.
Brooklands Museum is within 2 miles (3 km) of Best Western Ship Hotel while other popular attractions such as Mercedes-Benz World are within 3 miles (5 km). This 3-star hotel has 76 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Guests can enjoy a flat-screen TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a phone, and an ironing board.
At Best Western Ship Hotel, guests have access to free WiFi in public areas, a computer station, and free newspapers. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.