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Holiday Inn London - Shepperton by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Shepperton by IHG

Bar (on property)
Exterior
Exterior
Indoor pool
Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Thames River
    ‪3 min walk‬
  • Place, Shepperton Marina
    ‪4 min walk‬
  • Place, Thames Path
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(20 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Shepperton

Located within a 5-minute walk of Thames River, Holiday Inn London - Shepperton by IHG is within a mile (2 km) of Thames Path. This 4-star hotel welcomes guests with 184 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Thames River - 3 min walk - 0.2 miles
  • Shepperton Marina - 4 min walk - 0.3 miles
  • Thames Path - 6 min walk - 0.4 miles
  • Riverhouse Community Arts Centre - 16 min walk - 0.9 miles
  • Sunbury Park Walled Garden - 7 min drive - 2.3 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪Caffè Nero - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪PizzaExpress - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

At Holiday Inn London - Shepperton by IHG, guests enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 8 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to March 30 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Shepperton by IHG?

Holiday Inn London - Shepperton by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Shepperton by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Shepperton by IHG on Mar 29, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn London - Shepperton by IHG?

This hotel is located in Shepperton, just steps from Thames River. You'll also find Hampton Court Palace and Kempton Racecourse within a short drive.

Is there parking available at Holiday Inn London - Shepperton by IHG?

Yes, parking is offered for GBP 8 per day. Accessible parking is also available for guests.

Does Holiday Inn London - Shepperton by IHG have a casino at the property?

No, Holiday Inn London - Shepperton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Shepperton by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 9:00 PM. Note though that pool facilities will be unavailable from February 13 2026 until March 30 2026 (subject to change).

Is Holiday Inn London - Shepperton by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn London - Shepperton by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn London - Shepperton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Shepperton by IHG serves buffet breakfast for a surcharge each morning at In The Wings.

Does Holiday Inn London - Shepperton by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Shepperton by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - Shepperton by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London - Shepperton by IHG?

The closest major airport to Holiday Inn London - Shepperton by IHG is Heathrow Airport (LHR), which is 19.3 mi away (39 minutes by car). Another top airport is Farnborough (FAB), which is located 24.8 mi away (48-minute drive).

Can I book a room with a balcony at Holiday Inn London - Shepperton by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn London - Shepperton by IHG.

Does Holiday Inn London - Shepperton by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn London - Shepperton by IHG.

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 969 reviews
Rating 8 - Good. 293 out of 969 reviews
Rating 6 - Okay. 142 out of 969 reviews
Rating 4 - Poor. 65 out of 969 reviews
Rating 2 - Terrible. 43 out of 969 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room with a great view, great amenities. All the staff are lovely in all areas. Breakfast was ample and very tasty. I would just ask for one thing; decent coffee please?
Great bath in the morning
Comfortable bed (and Wi-Fi)
Spacious bar and lounge area
Outside
Stayed 2 nights in Dec 2025

8/10 Good

Matt

Stayed 1 night in Dec 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very noisy toilet system sounds like drilling so they moved us to another room but should not havevhappend and was an inconvenience
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel, customer service in a pleasant location overlooking a lake with trees and birds. Lovely breakfast with plenty of choice of fresh fruit, cereals and cooked food with several machines dispensing quality coffee. Comfortable bed and quiet room for a good sleep.
Stayed 2 nights in Dec 2025

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities
Superb check in, extras and a refurbishments to the hotel resulted in an excellent stay that I would highly recommend to anyone staying in the area or looking to commute into London
Stayed 1 night in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

Antony

Stayed 1 night in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Very friendly helpful staff. Room was spotless and spacious. Loved the heated floor in the bathroom. Lovely breakfast and good choice of foods. Very nice stay thank you.
Stayed 1 night in Dec 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Reliably good!
Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Traveled with family
No thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Suresh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from staff
Stayed 2 nights in Nov 2025

6/10 Okay

Luke

Slow chek
Stayed 1 night in Nov 2025

10/10 Excellent

Teresia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good variety of breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very good breakfast. Excellent staff on reception.
Stayed 1 night in Nov 2025

10/10 Excellent

Janean, Aldershot

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, from the spacious, clean room, food & the friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clean room
Stayed 1 night in Sep 2025

8/10 Good

John

Very slow check in. Maid told me to check out was 10am not 11am which was frustrating
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. We will return next year
Stayed 2 nights in Nov 2025

10/10 Excellent

Janean, Aldershot

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, spacious & clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Liked: Cleanliness
Loud banging of doors, people talking loudly in the corridors, running in the corridors. This went on all night long. We called the reception but nothing was done. Hardly any sleep all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great value. Good food , nice room. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay in Shepperton, for a work trip. Celine was great during check in and check out, making us feel very welcome and showing our kids the play area in the lobby. A great selection and quality at breakfast, where Julie was a great server.
Stayed 1 night in Nov 2025

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the staff to the food …..will stay again .
Stayed 1 night in Nov 2025

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