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The Trans Luxury Hotel Surabaya

Property class: 4.5

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Photo gallery for The Trans Luxury Hotel Surabaya

Spa reception
A man seated at a round table with a laptop, a martini glass, and a decorative vase. The room has a sophisticated decor with a chandelier, plush seating, and a bar area in the background.
A high-rise hotel with multiple floors, a rooftop terrace with umbrellas, and a swimming pool.
Spa
A hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a city view.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl Ahmad Yani No 260, Menanggal, Kec Gayungan, Surabaya, Jawa Timur, 60234
  • Place, City of Tomorrow
    ‪9 min walk‬
  • Place, Petra Christian University
    ‪15 min walk‬
  • Place, Al Akbar Mosque
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Premier Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premier Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Room

A hotel room with a large bed, two bedside tables, a city view, and a framed artwork on the wall.

Club Premier Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Celebrity Suite Room

A hotel room with a large bed, a bedside table with a lamp, a bench, and a painting on the wall.

Celebrity Suite Room

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a city view, two beds, a desk, and a chair.

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Club Twin Room, City View

A hotel room with two beds, a desk, a lamp, a painting, and a door leading to another room.

Club Twin Room, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Surabaya

The Trans Luxury Hotel Surabaya places you within a 10-minute stroll of Pelita Harapan University Surabaya and City of Tomorrow. This 249-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • City of Tomorrow - 9 min walk - 0.5 miles
  • Pelita Harapan University Surabaya - 11 min walk - 0.6 miles
  • Petra Christian University - 15 min walk - 0.8 miles
  • Al Akbar Mosque - 6 min drive - 1.9 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya - 10 min drive - 1.9 miles

Getting around

  • Waru Station - 8 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Pepper Lunch - ‬1 min walk
  • ‪The Coffee Bean and Tea Leaf - ‬1 min walk
  • ‪Moost - ‬2 min drive
  • ‪Kimukatsu - ‬1 min walk
  • ‪Nasi Pecel Madiun & Rawon "Bu Maliki - ‬1 min walk

About this property

The Trans Luxury Hotel Surabaya

Guests of The Trans Luxury Hotel Surabaya have access to a full-service spa, 2 outdoor pools, and a children's pool. Onsite parking is available, both free self and paid valet parking (IDR 50000 per stay)—also useful is a train station shuttle. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
55-inch Smart TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Other amenities include electric kettles, ceiling fans, and safes. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free covered, secured self parking on site
  • Secured valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 170,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Shopping mall
  • Theme park character encounters

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • High chair
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator

More

  • Built in 2019
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 605000.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 1000000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 170000 for children
  • Secured valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 605000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.
Property Registration Number 55110, 9120106652913

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Frequently asked questions

What is there to do within easy reach of The Trans Luxury Hotel Surabaya?

This hotel is located in Surabaya within a short 9-minute walk of City of Tomorrow. You'll also find Royal Plaza Surabaya and Surabaya Town Square within a short drive.

How much does it cost to stay at The Trans Luxury Hotel Surabaya?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at The Trans Luxury Hotel Surabaya on Nov 22, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa available at The Trans Luxury Hotel Surabaya?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, massages, and mani/pedis.

Does The Trans Luxury Hotel Surabaya have a casino?

No, The Trans Luxury Hotel Surabaya doesn't have a casino.

Will I find an indoor pool at The Trans Luxury Hotel Surabaya?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about The Trans Luxury Hotel Surabaya?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as 3 restaurants.

Does The Trans Luxury Hotel Surabaya feature a restaurant that includes a breakfast menu?

Yes, The Trans Luxury Hotel Surabaya has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Trans Luxury Hotel Surabaya allow pets to stay free of charge?

No, pets aren't allowed at The Trans Luxury Hotel Surabaya.

What is the closest airport to The Trans Luxury Hotel Surabaya?

The closest major airport to The Trans Luxury Hotel Surabaya is Surabaya (SUB-Juanda), which is 7.8 mi away (25 minutes by car).

The Trans Luxury Hotel Surabaya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
정말 고급지게 보이게 만들어놨네요. 아침이 꽤 괜찮네요
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てが素晴らしいホテルでした
Stayed 2 nights in Aug 2026

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