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Luxpoint Hotel Surabaya

3.5 star property

Choose dates to view prices

Photo gallery for Luxpoint Hotel Surabaya

A hotel hallway with multiple doors, light fixtures, and a carpeted floor.
A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a balcony with a view of greenery.
Dining
A hotel room with two beds, a nightstand, a wall-mounted light, and a plain wall.
Lobby sitting area

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jalan Bratang Jaya Nomor 43, Surabaya, 60284
  • Place, Surabaya Zoo
    ‪5 min drive‬
  • Place, Tunjungan Plaza
    ‪8 min drive‬
  • Place, Pakuwon Mall
    ‪14 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, WiFi (free), bed sheets

Standard Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a wall-mounted light, and a plain wall.

Standard Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Nano Room

A hotel room with a bed, a nightstand, and a wall-mounted light.

Nano Room

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Surabaya

Located in Gubeng, Luxpoint Hotel Surabaya is within 2 miles (3 km) of sights such as Monument Of Suroboyo and Mpu Tantular Museum. This 3.5-star hotel has 34 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Surabaya Zoo - 5 min drive - 3.1 miles
  • Galaxy Mall - 6 min drive - 4.0 miles
  • Surabaya Plaza Shopping Mall - 6 min drive - 4.0 miles
  • Tunjungan Plaza - 8 min drive - 4.4 miles
  • Pakuwon Mall - 14 min drive - 8.2 miles

Getting around

  • Surabaya Gubeng Station - 6 min drive
  • Kertomenanggal Station - 6 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪House Of Spuds - ‬3 min walk
  • ‪Depot Restu - ‬2 min walk
  • ‪Nasi Ayam Bebek Goreng Purnama - ‬4 min walk
  • ‪Soto Ayam Pak Rin - ‬4 min walk
  • ‪Gudeg Jogja - ‬2 min walk

About this property

Luxpoint Hotel Surabaya

Luxpoint Hotel Surabaya features free WiFi in public areas, a business center, and a meeting room. Free valet parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has laundry facilities.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries and toothbrushes and toothpaste. Other standard amenities include balconies, refrigerators, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 6 floors
  • Built in 2015

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 150000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 50000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 150000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 2309210051786, 55130

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Luxpoint Hotel Surabaya
Luxpoint Hotel
Luxpoint Surabaya
Luxpoint
Luxpoint Hotel Surabaya Hotel
Luxpoint Hotel Surabaya Surabaya
Luxpoint Hotel Surabaya Hotel Surabaya

Frequently asked questions

What's there to do around Luxpoint Hotel Surabaya?

This hotel is situated in Gubeng, close to Tunjungan Plaza and Pakuwon Mall. You'll also find Royal Plaza Surabaya and Surabaya Town Square within a short drive.

How much does it cost to stay at Luxpoint Hotel Surabaya?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Luxpoint Hotel Surabaya on Sep 4, 2026 start from $14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Luxpoint Hotel Surabaya?

Yes, valet and self parking are offered for free at the hotel.

Does Luxpoint Hotel Surabaya include a casino at the property?

No, Luxpoint Hotel Surabaya doesn't have a casino.

Will I find an indoor pool at Luxpoint Hotel Surabaya?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Luxpoint Hotel Surabaya?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a restaurant.

Are there hot tubs at Luxpoint Hotel Surabaya?

No, this hotel doesn't have a spa tub.

Does Luxpoint Hotel Surabaya feature a restaurant that includes a breakfast menu?

No, Luxpoint Hotel Surabaya doesn't have a restaurant that serves breakfast.

Will Luxpoint Hotel Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at Luxpoint Hotel Surabaya.

Are there connecting rooms at Luxpoint Hotel Surabaya?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Luxpoint Hotel Surabaya?

The closest major airport to Luxpoint Hotel Surabaya is Surabaya (SUB-Juanda), which is 10.1 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Luxpoint Hotel Surabaya?

Yes, every guestroom at Luxpoint Hotel Surabaya comes with a balcony and some offer city views.

Luxpoint Hotel Surabaya Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

3.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Yagoub

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The stuff very helpful but only broplem is the AC is not working as should!! only blowing hot air and i spoke to the stuff they moved me to another room. The room they moved me also the AC is not working and they told me all their AC is low watts need times to cool. To make the sory short been there for 7 hours only getting hot and hot so i finally open the windows. The stuff are awesome and hotel is clean but the only broplem is the Ac is not functioning they need improvement.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

wiwin hendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super quick check-in and friendly staffs

Nice comfy bed Clean bathroom Small room but complete facility
Verified review

2/10 Terrible

ANDREW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terribly bad.

Hotel property was very bad. Service was terribly bad. I could not check in the reason was they did not receive the hotel confirmation from hotels.com, they said. After having long conversation, finally they allow me to check in. NO HOT WATER. THE LINEN WAS NOT CLEANED. Over all, the HOTEL WAS TERRIBLE. I WILL NEVER STAY IN THAT HOTEL AGAIN. NEVER! NOT RECOMMENDED HOTEL!!!
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
BILIK KECIL SEMPIT DAN INTERNETNYA SANGAT PERLAHAN
Verified review

10/10 Excellent

Nuliwati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar fam ternyata kecil

Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

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