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Grand Swiss-Belhotel Darmo

4.0 star property
Hotel with a full-service spa, near Tunjungan Plaza

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Photo gallery for Grand Swiss-Belhotel Darmo

In-room safe, free WiFi
Indoor pool, outdoor pool
Terrace/patio
Grand Double Room | Living room | 42-inch Smart TV with cable channels, pay movies
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
21 Jl. Bintoro, Surabaya, Jawa Timur, 60264
  • Place, Taman Bungkul
    ‪8 min walk‬
  • Place, Surabaya Zoo
    ‪12 min walk‬
  • Place, Surabaya Town Square
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪18 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Deluxe Room

In-room safe, free WiFi

Executive Deluxe Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, free WiFi

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room

Business Double Room | Living area | 42-inch Smart TV with cable channels, pay movies

Business Double Room

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

In-room safe, free WiFi

Grand Double Room

  • 1012 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Room

In-room safe, free WiFi

Business Suite Room

  • Sleeps 2

View all photos for Grand Suite Room

In-room safe, free WiFi

Grand Suite Room

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

  • Sleeps 2

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  • Spa
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About the neighborhood

Surabaya

Located in Surabaya Center, Grand Swiss-Belhotel Darmo is within a 10-minute stroll of sights such as Korea Park and Taman Bungkul. This 4-star hotel has 227 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Taman Bungkul - 8 min walk - 0.4 miles
  • House of Sampoerna - 8 min walk - 0.5 miles
  • Lapangan Thor Stadium - 11 min walk - 0.6 miles
  • Surabaya Zoo - 12 min walk - 0.7 miles
  • Surabaya Town Square - 17 min walk - 0.9 miles

Getting around

  • Surabaya Gubeng Station - 11 min drive
  • Ngagel Station - 20 min walk
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Hurricane Grill - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Xiang Jia Kopitiam Bintoro - ‬2 min walk
  • ‪Trimurti Cafe - ‬3 min walk
  • ‪Mie Mapan - ‬2 min walk

About this property

Grand Swiss-Belhotel Darmo

Hotel with a full-service spa, near Tunjungan Plaza
Grand Swiss-Belhotel Darmo features a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 480000 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and coffee/tea in a common area.
42-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes and toothbrushes and toothpaste.
An indoor pool and an outdoor pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sangawan Spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 225,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 500000 per accommodation, per stay
  • Airport shuttle transfer per adult: IDR 450000 (one-way)
  • Airport shuttle transfer per child: IDR 0 (one-way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 225000 per person
  • Airport shuttle fee: IDR 480000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 480000 (one-way), (from 6 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Grand Swiss Belhotel Darmo
Swiss Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel
Grand Swiss-Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel Surabaya

Frequently asked questions

What is there to do around Grand Swiss-Belhotel Darmo?

This hotel is situated in Surabaya Center within a 10-minute walk of Taman Bungkul, Korea Park, and House of Sampoerna. You'll also find Lapangan Thor Stadium and Mpu Tantular Museum less than a mile away.

Is parking available on site at Grand Swiss-Belhotel Darmo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Grand Swiss-Belhotel Darmo?

Sangawan Spa is the hotel's full-service spa and services include massages.

Does Grand Swiss-Belhotel Darmo feature a casino at the property?

No, Grand Swiss-Belhotel Darmo doesn't have a casino.

Will I find an indoor pool at Grand Swiss-Belhotel Darmo?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Grand Swiss-Belhotel Darmo good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Grand Swiss-Belhotel Darmo?

No, this hotel doesn't have a spa tub.

Does Grand Swiss-Belhotel Darmo feature a restaurant that includes a breakfast menu?

Yes, Grand Swiss-Belhotel Darmo serves buffet breakfast each morning for a surcharge from its restaurant.

Will Grand Swiss-Belhotel Darmo allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Swiss-Belhotel Darmo.

Does Grand Swiss-Belhotel Darmo have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Grand Swiss-Belhotel Darmo?

The closest major airport to Grand Swiss-Belhotel Darmo is Surabaya (SUB-Juanda), which is 9.9 mi away (33 minutes by car).

Are there rooms with balconies at Grand Swiss-Belhotel Darmo?

No, there aren't any guestrooms with balconies at Grand Swiss-Belhotel Darmo.

Reviews

Grand Swiss-Belhotel Darmo Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant value for money
Stayed 1 night in May 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort

Excellent hotel in quiet area

Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pieter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free upgrade to the suite. It was very spacious.
Stayed 1 night in Jun 2024

8/10 Good

Fayol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Stayed 1 night in Jun 2024

10/10 Excellent

Dwi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all design of the hotel, simple and feels comfortable staying 🙂
Stayed 2 nights in May 2024

10/10 Excellent

Lai Yeow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.
Stayed 1 night in Mar 2024

10/10 Excellent

Kazuma

Stayed 3 nights in Apr 2025

10/10 Excellent

Berial

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manwa

Stayed 2 nights in Mar 2024