Gatotkaca Hotels places you next to Pakuwon Mall and within a 10-minute walk of Pakuwon Trade Center. This 5-room hotel has an outdoor pool, a gym, and a 24-hour business center. Located centrally in Surabaya, it's connected to the convention center and also close to Al-Akbar Mosque and Ciputra Golf Club.
What's nearby
Pakuwon Mall - 1 min walk - 0.0 miles
Pakuwon Trade Center - 12 min walk - 0.7 miles
Surabaya Plaza Shopping Mall - 14 min drive - 8.6 miles
Tunjungan Plaza - 14 min drive - 8.8 miles
Airlangga University - 20 min drive - 11.5 miles
Getting around
Ngagel Station - 11 min drive
Tandes Station - 18 min drive
Surabaya (SUB-Juanda) - 44 min drive
Restaurants
Wee Nam Kee Chicken Rice - 15 min walk
Djaman Doeloe - 1 min walk
KOI Thé - 14 min walk
Steak Hotel By Holycow - 14 min walk
Jong Java Indische Recipe - 14 min walk
About this property
Gatotkaca Hotels
Gatotkaca Hotels features an outdoor pool, a children's pool, and a gym. Parking is IDR 1 per day (IDR 1000000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for IDR 300000 per person one-way. Dry cleaning/laundry services make packing light an option. Other amenities at this hot springs hotel include WiFi in public areas, meeting rooms, and a conference center.
Guests can enjoy WiFi and TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries. Other amenities include kitchens, dining areas, and rice cookers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in some public areas: WiFi (IDR 1 per minute)
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Secured, covered self parking on site (IDR 1 per day)
Secured, covered valet parking on site (IDR 1,000,000 per day)
Limited onsite valet and self parking (max 1 space per unit)
Wheelchair-accessible parking available
Things to do
Art gallery
Bicycle cleaning area
Bicycle storage
Bicycle tours
Children's pool
Designer stores
Gym
Outdoor pool
Shopping mall
Ski storage
Snow sports gear
Family friendly
Children's pool
Grocery/convenience store
In-room kitchen
Mini-fridge
Outdoor pool
Separate in-room dining area
Conveniences
ATM
Grocery/convenience store
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request) (for a fee)
Business services
24-hour business center
Conference center
Coworking space
Meeting rooms
Outdoors
Garden
In a nature reserve
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Front entrance ramp
Handrails in hallways
Handrails in stairways
Pool access ramp on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
More
Designated smoking areas (fines apply)
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Pillow menu
Premium bedding
Bathroom
Free toiletries
Shampoo
Soap
Towels provided
Entertainment
TV
Food and drink
Cleaning supplies
Freezer
Ice maker
Kitchen
Mini-fridge
Rice cooker
Separate dining area
More
Air conditioning
Desk
Laptop workspace
LED lighting
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
This property welcomes pets for IDR 1000000 per pet, per day, plus a one-time cleaning fee of IDR 1 and a deposit of IDR 1000000 per day
Service animals exempt from fees
Important information
Fees
You'll be asked to pay these charges at the property:
Cash deposit: IDR 600000000 per accommodation, per stay
Club Card: IDR 1 per person, per night
Child's Club Card: IDR 1 per night, (up to 18 years old)
1 percent destination fee will be charged
1 percent cleaning fee will be charged (varies based on unit and length of stay)
Administrative fee: IDR 1 per person, per night
Bed sheets fee: IDR 1 per person, per night
Electricity fee: IDR 1 per person, per night
Gas fee: IDR 1 per person, per night
Heating fee: IDR 1 per person, per night
Management fee: IDR 1 per person, per night
Service fee: 1 percent
Water fee: IDR 1 per person, per night
Utility fee: IDR 1 per person, per night
Resort fee: 1 percent of room rate
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for in-room wireless internet: IDR 1 per minute (rates may vary)
Fee for wireless internet in public areas: IDR 1 per minute (rates may vary)
Airport shuttle fee: IDR 300000 per person (one-way)
Covered self parking fee: IDR 1 per day (in/out privileges)
Covered valet parking fee: IDR 1000000 per day
Pet deposit: IDR 1000000 per day
Pet fee: IDR 1000000 per pet, per day plus IDR 1 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: IDR 475000 per day
Air conditioning fee: IDR 1 per day
Administrative fee: IDR 1 per day
Electricity fee: IDR 1 per day
Equipment fee: IDR 1 per day
Gas fee: IDR 1 per day
Heating fee: IDR 1 per day
Heated pool maintenance fee: IDR 1 per person per day
High chair fee: IDR 1 per day
Management fee: IDR 1 per day
Oil fee: IDR 1 per day
Pool fee: IDR 1 per person per day
Service fee: 1 percent
Spa fee: IDR 1 per person per day
Hot tub fee: IDR 1 per person per day
Towels fee: IDR 1 per person, per night (or guests may bring their own)
Water fee: IDR 1 per day
Facilities fee: IDR 1 per person, per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-anytime
Check-out: 11:00 AM
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property only accepts cash.
Onsite safety features include a smoke detector.
Additional information about polices, regulations, and more:
No cribs or infant beds are available.
No rollaway or extra beds are available.
Parking has height restrictions.
Frequently asked questions
What is there to do near Gatotkaca Hotels?
This hotel is located in Surabaya and just steps from Pakuwon Mall and Pakuwon Trade Center. Ciputra Golf Club is also within a driving distance of 4.4 mi.
How much does it cost to stay at Gatotkaca Hotels?
As of May 9, 2026, prices found for a 1-night stay for 2 adults at Gatotkaca Hotels on May 14, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available on site at Gatotkaca Hotels?
Yes, valet parking is offered for IDR 1,000,000 per day and self parking is available for IDR 1 per day. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.
Does Gatotkaca Hotels have a casino?
No, Gatotkaca Hotels doesn't have a casino.
Is there an indoor pool at Gatotkaca Hotels?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What do couples enjoy most about Gatotkaca Hotels?
Couples will appreciate amenities at this hotel, including premium bedding and a kitchen in each guestroom, and some feature bay view.
Does Gatotkaca Hotels have a hot tub?
No, this hotel doesn't have a spa tub.
Does Gatotkaca Hotels have a restaurant that serves breakfast?
No, Gatotkaca Hotels doesn't have a restaurant that serves breakfast.
Does Gatotkaca Hotels allow pets to stay free of charge?
Although they can't stay for free, pets are welcome at Gatotkaca Hotels for a fee of IDR 1000000 per pet, per day. A deposit of IDR 1000000 per day is collected.
Does Gatotkaca Hotels have connecting rooms available?
No, this hotel doesn't feature connecting guestrooms.
How far is the airport from Gatotkaca Hotels?
The closest major airport to Gatotkaca Hotels is Surabaya (SUB-Juanda), which is 14.6 mi away (44 minutes by car).
Are there rooms with balconies that I can book at Gatotkaca Hotels?
Yes, some guestrooms at Gatotkaca Hotels offer a balcony and may feature bay views.
Gatotkaca Hotels Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I'm sorry, but my booking experience with you was very bad.
The hotel's address is incorrect. I spent more than an hour and a half searching for the address, and around 12 pm I entered the room. I stayed in the lobby for more than four hours, and I didn't find anyone at reception who spoke English. Everyone at reception kept telling me for three hours that the address was wrong .
Even the customer service phone number was not answered.
I received the correct address details at 11:30 pm .