Gatotkaca Hotels

2.0 star property

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Photo gallery for Gatotkaca Hotels

Exterior
Outdoor pool
Restaurant
Business center
Basic Studio, Balcony, Bay View | Premium bedding, desk, laptop workspace, WiFi

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Jl. Puncak Indah Lontar, 2, Surabaya, Jawa Timur, 60123
  • Place, Pakuwon Mall
    ‪1 min walk‬
  • Place, Pakuwon Trade Center
    ‪12 min walk‬
  • Place, Tunjungan Plaza
    ‪14 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪34 min drive‬

Room options

Basic Studio, Balcony, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 16
  • 1 Queen Bed

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About the neighborhood

Surabaya

Gatotkaca Hotels places you next to Pakuwon Mall and within a 10-minute walk of Pakuwon Trade Center. This 5-room hotel has an outdoor pool, a gym, and a 24-hour business center. Located centrally in Surabaya, it's connected to the convention center and also close to Al-Akbar Mosque and Ciputra Golf Club.

What's nearby

  • Pakuwon Mall - 1 min walk - 0.0 miles
  • Pakuwon Trade Center - 12 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 14 min drive - 8.6 miles
  • Tunjungan Plaza - 14 min drive - 8.8 miles
  • Airlangga University - 20 min drive - 11.5 miles

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 18 min drive
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪Wee Nam Kee Chicken Rice - ‬15 min walk
  • ‪Djaman Doeloe - ‬1 min walk
  • ‪KOI Thé - ‬14 min walk
  • ‪Steak Hotel By Holycow - ‬14 min walk
  • ‪Jong Java Indische Recipe - ‬14 min walk

About this property

Gatotkaca Hotels

Gatotkaca Hotels features an outdoor pool, a children's pool, and a gym. Parking is IDR 1 per day (IDR 1000000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for IDR 300000 per person one-way. Dry cleaning/laundry services make packing light an option. Other amenities at this hot springs hotel include WiFi in public areas, meeting rooms, and a conference center.
Guests can enjoy WiFi and TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries. Other amenities include kitchens, dining areas, and rice cookers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 1 per minute)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (IDR 1 per minute)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (IDR 1 per day)
  • Secured, covered valet parking on site (IDR 1,000,000 per day)
  • Limited onsite valet and self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • Ski storage
  • Snow sports gear

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchen
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cleaning supplies
  • Freezer
  • Ice maker
  • Kitchen
  • Mini-fridge
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property welcomes pets for IDR 1000000 per pet, per day, plus a one-time cleaning fee of IDR 1 and a deposit of IDR 1000000 per day
  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 600000000 per accommodation, per stay
  • Club Card: IDR 1 per person, per night
  • Child's Club Card: IDR 1 per night, (up to 18 years old)
  • 1 percent destination fee will be charged
  • 1 percent cleaning fee will be charged (varies based on unit and length of stay)
  • Administrative fee: IDR 1 per person, per night
  • Bed sheets fee: IDR 1 per person, per night
  • Electricity fee: IDR 1 per person, per night
  • Gas fee: IDR 1 per person, per night
  • Heating fee: IDR 1 per person, per night
  • Management fee: IDR 1 per person, per night
  • Service fee: 1 percent
  • Water fee: IDR 1 per person, per night
  • Utility fee: IDR 1 per person, per night
  • Resort fee: 1 percent of room rate

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: IDR 1 per minute (rates may vary)
  • Fee for wireless internet in public areas: IDR 1 per minute (rates may vary)
  • Airport shuttle fee: IDR 300000 per person (one-way)
  • Covered self parking fee: IDR 1 per day (in/out privileges)
  • Covered valet parking fee: IDR 1000000 per day
  • Pet deposit: IDR 1000000 per day
  • Pet fee: IDR 1000000 per pet, per day plus IDR 1 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: IDR 475000 per day
  • Air conditioning fee: IDR 1 per day
  • Administrative fee: IDR 1 per day
  • Electricity fee: IDR 1 per day
  • Equipment fee: IDR 1 per day
  • Gas fee: IDR 1 per day
  • Heating fee: IDR 1 per day
  • Heated pool maintenance fee: IDR 1 per person per day
  • High chair fee: IDR 1 per day
  • Management fee: IDR 1 per day
  • Oil fee: IDR 1 per day
  • Pool fee: IDR 1 per person per day
  • Service fee: 1 percent
  • Spa fee: IDR 1 per person per day
  • Hot tub fee: IDR 1 per person per day
  • Towels fee: IDR 1 per person, per night (or guests may bring their own)
  • Water fee: IDR 1 per day
  • Facilities fee: IDR 1 per person, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property only accepts cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Frequently asked questions

What is there to do near Gatotkaca Hotels?

This hotel is located in Surabaya and just steps from Pakuwon Mall and Pakuwon Trade Center. Ciputra Golf Club is also within a driving distance of 4.4 mi.

How much does it cost to stay at Gatotkaca Hotels?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Gatotkaca Hotels on May 14, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Gatotkaca Hotels?

Yes, valet parking is offered for IDR 1,000,000 per day and self parking is available for IDR 1 per day. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Does Gatotkaca Hotels have a casino?

No, Gatotkaca Hotels doesn't have a casino.

Is there an indoor pool at Gatotkaca Hotels?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Gatotkaca Hotels?

Couples will appreciate amenities at this hotel, including premium bedding and a kitchen in each guestroom, and some feature bay view.

Does Gatotkaca Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gatotkaca Hotels have a restaurant that serves breakfast?

No, Gatotkaca Hotels doesn't have a restaurant that serves breakfast.

Does Gatotkaca Hotels allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Gatotkaca Hotels for a fee of IDR 1000000 per pet, per day. A deposit of IDR 1000000 per day is collected.

Does Gatotkaca Hotels have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Gatotkaca Hotels?

The closest major airport to Gatotkaca Hotels is Surabaya (SUB-Juanda), which is 14.6 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Gatotkaca Hotels?

Yes, some guestrooms at Gatotkaca Hotels offer a balcony and may feature bay views.

Gatotkaca Hotels Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
Every thing was bad .
Stayed 1 night in Feb 2026

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
I'm sorry, but my booking experience with you was very bad. The hotel's address is incorrect. I spent more than an hour and a half searching for the address, and around 12 pm I entered the room. I stayed in the lobby for more than four hours, and I didn't find anyone at reception who spoke English. Everyone at reception kept telling me for three hours that the address was wrong . Even the customer service phone number was not answered. I received the correct address details at 11:30 pm .
Stayed 1 night in Feb 2026