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Citihub Hotel @ Tunjungan

3.0 star property

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Photo gallery for Citihub Hotel @ Tunjungan

A modern room with a red sofa, two orange chairs, and abstract wall art.
Deluxe king room | Desk, free WiFi
A hotel reception area with a glass wall, red chairs, and a digital screen displaying hotel information.
A hotel lobby with a red and white color scheme, a reception desk, a seating area with chairs, and a self-service kiosk.
A snack kiosk with a variety of packaged goods and a cold beverage section in a brightly lit store.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jl. Gubernur Suryo 1-J, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪11 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪29 min drive‬

Room options

View all photos for Standard King

Desk, free WiFi

Standard King

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin

A hotel room with two beds, a patterned wall, and a piece of abstract art.

Standard Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe king room

Deluxe king room | Desk, free WiFi

Deluxe king room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Surabaya

Located in Surabaya Center, Citihub Hotel @ Tunjungan is within a 5-minute walk of sights such as Tunjungan Plaza and Grahadi. This 3-star hotel has 34 guestrooms and offers free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • Sharp Bamboo Monument - 10 min walk - 0.6 miles
  • Surabaya Plaza Shopping Mall - 11 min walk - 0.6 miles
  • Grand City Surabaya - 17 min walk - 0.9 miles
  • Taman Hiburan Rakyat - 17 min walk - 0.9 miles

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪NAV Karaoke - ‬4 min walk
  • ‪Solaria - ‬4 min walk
  • ‪Fried Chicken Master - ‬2 min walk
  • ‪Kedai Pak Rudy - ‬4 min walk
  • ‪Sari Ratu Tunjungan Plaza - ‬4 min walk

About this property

Citihub Hotel @ Tunjungan

Citihub Hotel @ Tunjungan offers free WiFi in public areas and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Guests can enjoy free WiFi and cable TV. Electric kettles and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 200000.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Citihub Hotel @ Tunjungan Surabaya
Citihub @ Tunjungan Surabaya
Citihub @ Tunjungan
Citihub Hotel at Tunjungan
Citihub Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel
Citihub Hotel @ Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel Surabaya

Frequently asked questions

What's there to see near Citihub Hotel @ Tunjungan?

This hotel is situated in Surabaya Center, just steps from Tunjungan Plaza and Grahadi, and within a short walk of Joko Dolog Statue. You'll also find Surabaya Plaza Shopping Mall and Grand City Surabaya less than a mile away.

Is parking available on site at Citihub Hotel @ Tunjungan?

Yes, self parking is offered for free at the hotel.

Does Citihub Hotel @ Tunjungan include a casino on the premises?

No, Citihub Hotel @ Tunjungan doesn't have a casino.

Will I find an indoor pool at Citihub Hotel @ Tunjungan?

No, there is no indoor pool at this hotel.

Are there hot tubs at Citihub Hotel @ Tunjungan?

No, there isn't a spa tub at this hotel.

Does Citihub Hotel @ Tunjungan have a restaurant with a breakfast menu?

No, Citihub Hotel @ Tunjungan doesn't have a restaurant that serves breakfast.

Does Citihub Hotel @ Tunjungan allow pets to stay for free?

No, pets aren't allowed at Citihub Hotel @ Tunjungan.

Are there connecting rooms at Citihub Hotel @ Tunjungan?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Citihub Hotel @ Tunjungan?

The closest major airport to Citihub Hotel @ Tunjungan is Surabaya (SUB-Juanda), which is 11.3 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Citihub Hotel @ Tunjungan?

No, there aren't any guestrooms with balconies at Citihub Hotel @ Tunjungan.

Citihub Hotel @ Tunjungan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
The receptionist was talking like a robot, and very long winded.
Verified

6/10 Okay

Teh

new

near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.
Stayed 6 nights in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.
Stayed 1 night in May 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Perfeita
Verified

6/10 Okay

William

great location. not so good linen

the linen could have been better. getting old and need to be changed
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice only the WiFi not too good

First time stay here, next time will come again. Because the location is good.
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Arcadia in Jakarta

Nice clean modern and fair priced hotel in a good location.
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good midrange choice with all the comforts.

A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time. Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable. Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient , clean n bright hotel .

Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .
Verified

8/10 Good

Lilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peristirahatan yang nyaman di tengah kota

sangat dekat dgm Tunjungan Plaza, hanya 5 menit jalan
Verified

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2019

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